I had a great experience with Empire Carpet. Their customer service was top-notch, and the installation team was punctual and thorough. The new flooring has completely transformed the look of my home. I would definitely recommend Empire Carpet to anyone in need of flooring services.
I am extremely impressed with Empire Carpet. They provided exceptional service and delivered exactly what I needed. The quality of their flooring products is exceptional, and the installation team was professional and efficient. I highly recommend Empire Carpet.
The flooring installation provided by Empire Carpet was exceptional. The team was professional and efficient in completing the job. The end result exceeded my expectations, and the new flooring has completely transformed my living space. I highly recommend Empire Carpet for any flooring needs.
😊 Empire Carpet is simply fantastic! The installation process was smooth and hassle-free. I love the new flooring they installed in my home. The team was friendly, and the quality of their products is outstanding. I couldn't be happier with Empire Carpet! 😊
🌟 Empire Carpet is the best in the business! Their products are top-notch, and the installation team is skilled and efficient. The new flooring in my home looks amazing. I'm extremely satisfied with their services. Thank you, Empire Carpet! 🌟
I recently had Empire Carpet install new flooring in my home, and I couldn't be happier! The entire process, from the initial consultation to the installation, was seamless. The quality of their products is exceptional, and the installation team was professional and efficient. I highly recommend Empire Carpet for all your flooring needs.
I recently hired a company to install new flooring in my home and had an awful experience. Then I discovered Empire Carpet, and they exceeded my expectations. The quality of their products is unmatched, and the installation process was seamless. Empire Carpet truly stands out in the industry.
Empire Carpet provided excellent flooring services. The installation team was prompt and efficient. The end result was beyond my expectations, and the quality of their products is unmatched. I highly recommend Empire Carpet for all your flooring needs.
👍 Empire Carpet did an incredible job! The quality of their products is outstanding. I love the new flooring they installed in my house. The installation team was friendly and professional. I couldn't be happier with the results. Thank you, Empire Carpet! 👏
Even with the current 50% off special, this company still quoted a MUCH higher estimate than many other companies I have received estimates from. They have asked on more than one occasion to see the written estimates I received from other companies, but it s unclear why they wanted to see the quotes, as Empire Today already confirmed to me previously that they were not able to match the lower quotes. All in all, not impressed with the company. Everyone I spoke to has been professional, but the pricing is just not competitive enough.
This is quite possibly the worst customer service I have ever experienced. ESPECIALLY when spending this amount of money. Initially the wrong carpet padding was installed in our basement and it felt like you were walking on concrete not to mention it looked like the carpet was put down in rows in places, like sod. It took several weeks for someone to bother to take the time to return my multiple calls and voicemails to customer service and two more weeks more to have someone come out to check and confirm that yes, the wrong padding was installed. Two more weeks to schedule re-install for both carpet and padding. Situation still not resolved. No one answers customer service line. EVER. Leaving voicemails daily. And still I have yet to receive a response to my emails or a return call. This is absolutely absurd. WHAT ON EARTH IS GOING ON WITH THIS COMPANY??????
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