Electronics Service Reviews

Service has gotten terrible over the last few years.
It went from being slow service, to none at all.
Literally I can not even get a call back.

Always had great internet service. Any time there was a problem, the team was out to fix the issue very quickly. Every time I've ever called, whether it be to pay my bill or just ask a question about my service, the customer service has been amazing. I highly recommend this company.

Service is getting ridiculous. A sprinkle of rain can cause a tower to go down. No technical support on the weekend other than someone to put in a work order.

They do not act as if they want your business at all

Have been with them for over 10 years. I have a business account with them at my home address and now opened a office in laurinburg. Their service has gotten so bad. No one will call you back and I have been waiting for for over 2 weeks to try and get internet here in my office and cant get the owner to call me back. Very disappointed may have to move all of my internet with somone else. They were good when they first started now they have went downhill

Service has been getting slower and slower. Was told to boost my router. Went and bought a whole new router. A much bigger one. Didn't help any. Now they are increasing the price $10 a month. Price keeps going up but my service doesn't get any better.

We heard about Hamlet from our rural neighbors. The installation, service, support, was outstanding. The price was a bargain. Just recommended to new friends.

Called in a service call Saturday for my internet service that I've had for at least 5 years. Was told it would be at least a week before they can come out. Will be switching services soon.

4/15/2016. The customer service team member was not able to answer basic information: minimum download & upload speed, is service available at my address or minimum guaranteed rate.

Have had service with them for several years and over all I am satisfied with the service they provide.