ELAF Jeddah Hotel - Red Sea Mall Reviews

Very excellent and funded under all your needs in it

To high priced for the quality and age. Very old furniture. Beds are worn down. Room to the direction of the mall was very noisy due to AC running outside. Most rooms with connection door. I will not come back.

The hotel is beautifully tidy, stylish and clean
The atmosphere is calm despite being attached to a huge fund
Close to the Corniche and connected with a huge shopping center
I participated in the company's quarterly meeting to discuss and organize the meeting hall perfectly suitable and equipped properly and required
The restaurant was excellent and the buffet was varied and had many options suitable for all tastes and delicious food

The hotel is not 5-star at all .. 3-star unit through the proxy ... or it can be considered as furnished apartments. Queue on elevators. Cars annoyance. Worn furniture and wallpaper.

Here the inventory of the quality of the quality of the quality of your choice is available.

Excel
But the prices are expensive

The location of the hotel is lovely near the mall and the price is expensive for the night

the hotel respond is bad , the invoices system is bad they take long to respond with wrong emails, im not happy with the service and the place

Confortable and good location. Having Red Sea Mall right beside is a plus.

Excellent hotel and riyq, adjacent to Al Rdsi Mall, so you can go down the mall any time and spend your time and Corniche 3 minutes drive, prices are high

A wonderful, quiet, family-friendly hotel, with all its services, and the most beautiful of all its employees, they have my thanks and appreciation

This hotel does not deserve five stars:
First: He does not respect the dates of the inmates
Second: The type of room requested was not provided
Third: They do not seek to satisfy the customer, nor do they care about it
Fourth, the quality of furniture and consumables is not of high quality in the hotel

A unique location for services, entertainment and a team of Saudi youth, distinguished by their smile and service

The best hotel in Jeddah and the quality within the Red Sea Mall is a great advantage

The number of staff at reception is very small and delay in check-out

Nice hotel in the mall. Housekeeping is excellent. Gym is good and overall priced well

Nice hotel near from the sea inside a shopping mall near from the airport

The price to enter the pool is very exaggerated, 100 riyals

Hotel connecting mall an ideal place of stay for foreigners

Excellent location adjacent to Red Sea Mall.
Rooms are spacious and clean

Good for the proximity to the market, but I would advise the management to change the furniture

Nice view at sea and access to mall to, but Furniture is very old and TV not working, need to fix ASAP, else will look to other hotel.

One of the best hotels in Jeddah and in the middle of it, next to the famous mall, Red Sea Mall, with success

Particularly magnificent and its presence within the complex of commercial services diversity

Better 5 star hotels for lesser rates.
But a good place in general. Should lower the rooms rates.

Elaf Jeddah Hotel, Red Sea Mall, was previously a good hotel in terms of furniture and location, but the customer service, reception and room service are all flawed. That was on my first visit to him in 2015.

As for my last experience with the hotel, it was in November 2019. In fact, I booked a room for my mother for 10 days and it was a failure by all accounts. Thankfully, I was able to cancel the reservation after the first day and transfer my mother to a more professional hotel, so that my mother would enjoy a generous trip free of inconveniences and discomfort.

The problem lies in:
First: the room was shabby. Room lighting was poor and the bathroom was completely without lighting !!!
Second: The presence of an insect (cockroach) in the bathroom.
Third: After my mother called the reception to change the room, the procrastination took place because there is no room available, according to what they said, and this was not true because I found on more than one website the rooms available for that day.
After the procrastination increased, my mother called the reception and the employee Muhammad answered her and told her if you do not like the situation, get out of the hotel !!!!
Also the hotel manager (non-Saudi) was dry in style and raised his voice to my mother.

In summary, the hotel is a failure and does not know how to respect customers.
As for the employee, Muhammad and the non-Saudi hotel manager, they only represent themselves, but I was hoping that the hotel management would not employ people who were uneducated and lacking tact in dealing with clients.

My rating for the hotel is 1 star, as there is no choice less than that.
But my decision is not to double-book this hotel and not to recommend it to anyone who wants to have a comfortable and beautiful trip

Thank you

Elaf Jeddah Red Sea Mall was a good hotel in terms of furniture and location but it is bad with customer service, reception and room service. That was on my first visit in 2015.

My last experience with the hotel was in November 2019. In fact I booked a room for my mother for 10 days and it was a failed experience by all standards. Thankfully, I was able to cancel the booking after the first day and transfer my mother to a more professional hotel to enjoy a decent trip free of harassment and discomfort.

The problem is:
First, the room was rickety. The lighting of the room was improper and the bathroom was completely without light !!!
Second: the presence of an insect (cockroach) in the bathroom.
Thirdly, after my mother called the receptionist to change the room, they stalled because there was no room available, they said, and that was not true because I found in many websites more than one room available for that day.
After the procrastination increased, my mother called the receptionist and the employee responded to her (his name is Mohammed) told her if you don't like the situation, get out of the hotel !!!!
The hotel manager also (non-Saudi) raised his voice to my mother.

In summary, the hotel is a failure and does not know how to respect customers.
As for the employee (Mohammed) and the non-Saudi manager of the hotel, they represent only themselves, but I wish the hotel management not to hire unprofessional people and lack of tact in dealing with customers.

My review of the hotel is one star because there is no less choice.
But my decision is not to repeat the booking at this hotel and not recommend it to anyone who wants to enjoy a comfortable and beautiful trip

Thank you

I love the pool view but the prices can be a bit too much

Very nice hotel near corniche and Red sea mall for shopping

The hotel is clean and good but the price is overpriced and rated 4 stars

A charming and beautiful place where I find my needs easily from well-known brands and so on clothing accessories, gold, perfumes and all that modern women need

I can't see 5 stars hotel !!.
The room furnishings are old and very dirty
The wallpaper is scaly
The bed is like a bed in a motel on a highway!
Bathroom ceiling is worn out and full of stains
Smoke detector coated with tin !!!

Rooms are noisy because of the mall A/C.
Especially lower floors

(One hotel from the other)
A brief expression of the beauty and magnificence of the hotel.
I highly recommend visiting him

One of the best hotels ... An excellent place for families ... Entrance to the Red Sea Mall ...

Beautiful time location, mall and sea. But the price is high

The room is sweet and the workers are friendly and the food is delicious

I will not say except the truth, and this God got me starting from my supposed entry at 3 pm and I only entered the clock at 4 pm and there was a fuss and no arrangement in the reception and no attention to customers and God does not amount to five stars and then I was entered the room and the bag was lost by them and I was not the only But was with me another person lost his bag and the room service was bad and the chaos Kibnak did not respond to more than ten connections and furniture is old but the price is very expensive and very expensive 955 riyals per night and I do not recommend it and God star alone many do not benefit in the comments of some customers and God is forbidden Real and find

The most important feature of the hotel is its connection to the mall, in general it is good and it is worth visiting and staying, the breakfast is great, the lighting of the rooms is not appropriate

The hotel is very clean and comfortable and the staff is very friendly and helpful.