Eisenhower Hall Theatre - West Point

Eisenhower Hall Theatre - West Point Review

Reviews 140
4.5
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t
4 years ago

Ok

K
4 years ago

It's nice to have a local venue for great shows bu...

It's nice to have a local venue for great shows but the parking is a total hassle and the elevators always have too many people waiting a very long time to get on - if you're accustomed to strenuous hiking and can easily climb eight flights of stairs then it's not such a big deal I suppose.

J
4 years ago

This theater attracts some decent shows, but is a ...

This theater attracts some decent shows, but is a far cry from a real venue. This is a typical government-run location that is stuck a few decades in the past.

First, their web site is obsolete. I am attempting to book tickets online. You only have an option of which section you'd like to sit in. After that, THEY tell YOU which seats you must purchase tickets for - you have no say in the matter. I waited until regular business hours to call the box office, and was then referred to Telecharge. I called Telecharge and was told I had to buy the tickets online. They need to get with the times and design a web site like all other venues where you can choose your seats. After all, you're a paying customer and should have some sort of say in what you want to buy.

I've been here for other shows in the past. If you want to eat on-site, make sure to allow yourself extra time and get there early to eat before the show. Unlike normal venues, they do not allow you to bring food and drinks into the show. Customers are treated as cadets attending boot camp and you must adhere to strict rules that really are needless. The only way to drink a can of soda during a show would hypothetically be to smuggle it in like a common criminal, but you'd be breaking the rules. They also have rules prohibiting any type of cameras or recording devices, though I'm not sure if this is enforced. If you go to any other venue, customers can be seen taking pictures throughout the shows.

The food is a little pricey, but on par with most other venues. The staff are friendly and polite. The theater is generally very clean. Everything is set up to accommodate large crowds, so it's not usually too bad getting in or out of the theater. The lines for the food areas are generally very long and can sometimes be slow-moving...and the tables in the self-seated food areas generally become filthy during events and they don't have many people going around cleaning them. Parking is obviously a huge problem being on the West Point campus, but this is not Eisenhower Hall's fault.

This isn't a bad venue to see a performer if you have no other options and they are not performing anywhere else locally. However, be prepared to be treated like you work for them, as they seem to forget that you're a customer.

J
4 years ago

This is on the Westpoint campus so be prepared to ...

This is on the Westpoint campus so be prepared to show ID and have your trunk searched at the entrance. Christmas show was wonderful. Huge auditorium and very comfortable seats. Handicap accessible. Also has concessions.

A
4 years ago

Nothing too special, but certainly not horrible ei...

Nothing too special, but certainly not horrible either! We've seen a couple of shows here, it's certainly much cheaper than Broadway, and easier to get to. Perfect for a fun, local night out, and still feels special for kids.

Eisenhower Hall Theatre - West Point

Eisenhower Hall Theatre - West Point

4.5