Ehrlich Toyota Reviews

We worked with Jay while searching for a used Highlander. He was prompt with communication and helped us find exactly what we were looking for without any pressure. The other dealership staff we worked with were professional and efficient and made the whole process easy and smooth.

If your in the market for a Toyota, go see Kelly at Ehrlich Toyota. You will be treated fairly and will not feel like your taken advantage of like at the dealers in Denver. I have bought a lot of vehicles and i dont do reviews. But i want people to know this place is great!

Ehrlich Toyota was one of my last dealerships that I was going to stop at for looking at buying a new used car. When I found one online, Scott was in touch with me right away. He helped me get the car that I wanted at the price that was affordable. The staff here was amazing and friendly! One of the BEST dealerships that I have been to in a long time.

We've had our Toyota tundra in the service department, these past 2 weeks because it will not start. Keep sending back saying nothing wrong. Happened again today, 5/3/19. Need better mechanics. Tired of getting stranded because YOUR service department will not take the time to figure it out.

Steven did an amazing job helping us chose the perfect truck. Great service

If you like waiting way longer than you should for a simple service like an oil change or a tire rotation this is the place for you! If you like spending extra money on things you don t need to this is the place for you! Also no one tells you they only wash your car when it s over 40 degrees out. What kinda rule is that? I would save the money and get just as good of service and take it to a smaller shop that actual knows something about customer service.

We have worked closely with Jaylan McGee to buy our RAV4 Hybrid car from Ehrlich Toyota. When we walked into the showroom, we knew he was going to be great. He was kind, informative, and he had meticulous customer service skills. He was a non-pushy salesman, and that was our favorite part. I immediately told him we weren t buying right away, I didn t want him to call us all the time, and he respected our wishes. We came back 3 times for questions, test drives, color choices, etc, and he was so great to work with. He remembered our names, was positive, business like, and showed professionalism. That meant a lot to us. Someone who took our wishes seriously, answered everything we needed, yet never was demanding. He was a professional, yet also seemed like he was your friend! I fully recommend his selling skills. A+ work.

We felt like we got A+ care, and felt great buying our new car here.

Everyone was bending over backwards to help us. Chad was full of personality and information. He could sell the phone book, he was so personable and kind. Brad was fair and helped walk us through our questions. And Jesse was so patient with us when we asked for a crash course on all the bells and whistles in the car.

We are thrilled with our car, our salesman, Jaylan McGee, and all the other hard working employees, who make what is a stressful experience, a positive experience.

Thank you again, Jay! We thank you all.

Barb and Glenn

Fantastic!!! Everyone was very kind and informative, they called regularly with updates on my vehicle (in the shop for a transmission problem) and got to the bottom of it within a day. They informed me of possible prices and wait times before starting any repairs; overall I have been very pleased with them. This without a doubt will be the service shop I go to if there is ever anything wrong with my tacoma again.

PS.
I usually hate going to shops, I like fixing most things myself; if you are like me and get blindsided with something major like a transmission issue, something that you can t fix yourself. You ll be in good hands here!

Worst car buying experience I have had. I purchased a used Nissan from Ehrlich. Two weeks and less than 400 miles after purchasing the vehicle, I found out that the front seal on the transmission was bad. My mechanic found that out in an hour. It took their mechanics two days to decide that my mechanic was right. They claim that the vehicle was fine when I purchased it, so I am on my own. This is a thousand dollar fix on a vehicle that has barely been driven. I will discourage everyone I know from going to Ehrlich.

This was the easiest vehicle purchase to date. Travis was easy to talk to, and treated me with respect. No hassles, a great deal all around. I have been a dedicated Ford owner since 1976. Not any more! My new Tundra is terrific. If the drive home from the Ehrlich Toyota was any indication I will be driving Toyota's from now on.
Thanks Ehrlich!

Good service but way to long for an oil change .An hour and a half.

Erin was great, service was quick, and the truck runs beautifully. I will use Ehrlich for all my truck's needs.

Very willing to meet your car service needs. You get much more than an oil change. They give watchful attention to all aspects of your car care needs. Fast, friendly and affordable.

Be aware, Erlitch Toyota Greeley service does not follow directions regarding requests for repairs or instructions for service written on the Dropbox envelope. Erlitch charges $260+ for 6 sparkplugs and calls this a "tune-up"!!! Unbelievably overinflated charges. I made 9 calls to Erlitch Toyota Greeley between 0830 and 1500 each time requesting to speak with someone in service, or the service advisor, and lastly to the service manager. Not until I left work early to drive to Erlitch Toyota Greeley did I get a call as I was pulling into the dealership when I received a call from the assign service advisor (Jenna). Extremely poor customer service.

Erlitch Toyota Greeley, your existence in the community depends on effective communication and customer service. Significant improvement is needed.

Very friendly and great customer service. I have never had a bad experience with Ehrlich Toyota.

We set up an evening meeting to look at a truck that we were likely going to buy. This was a 30 minute drive from our home in Timnath. When we got there, the truck was not on the lot. It had been taken home by a manager! Needless to say, we won't be buying any vehicle fro this dealer. Obviously poor communication within the company.

Nice dealership. If I wanted a Toyota I would go there. Parts department is good.

I had a great experience working with Ethan at the Erlich Toyota dealership! He helped me find the perfect car for our family. I never felt pressured which I appreciated. Ethan also worked within my budget and helped me through it all. I would highly recommend asking for Ethan at the Erlich Toyota dealership if you are looking for a new car!

Everyone was very nice and helpful. Peggy and Mike were outstanding.
Thank you, Ken

Poor customer service. I tried to buy a vehicle here and they won t return phone calls. It took almost a week to find anything out. Would never recommend this place to anyone ever. Not well informed on their vehicles. Leave voicemails daily and have to go in and wait for someone.

I ve always had pleasant experiences when bringing my cars in for service here.

Had Ehrlich replace our truck's steering rack, came back a couple days later because the steering was still off and they said it was low tire pressure. Came back a couple weeks later because the steering was WAY off and turns out the front wheels were about to come off due to failing ball joints - they said they wouldn't drive it around the block it was so bad...how did they miss this when we brought it in the other times?? Then, I was quoted one price and then charged 3x the amount when picking the truck up (we verified the price with 2 different people before picking it up). We were basically treated like we were crazy by the shop manager and barely offered any sort of recourse until we contacted the dealership owner. Bad service all around.

This dealership was very friendly and not pushy at all, they worked with us well on making the deal match what we were welling to give. I would recommend Erin Shauer to friends or family members looking to purchase a car in the future.

The total time for my 10k mile check up was about 20 minutes. Best ever.

Usually have good experience here. Most times willing to go the extra mile to take care of you. Thanks Stephanie in service and Ken in sales.

At Ehrlich Toyota I am always greeted with smiles, treated with the utmost respect. Autumn always gets my cars scheduled to my schedule perfectly and Stephanie is wonderful about getting them done within a timely manner. The rest of the staff no matter who it may be,whenever they pass by myself or other people will always have a friendly greeting, and often ask if anything can be done.

Ehrlich Toyota Service Department and their staff is always so great to work with. I feel completely taken care of and can trust the job will be done correctly and with care.

We rate Ehrlich high because their services are excellent.

Criminals and liars. Refused to honor their vehicle warranty, overcharged on our agreed upon deductible, and claimed they couldn't find a better interest rate after running my credit 8 times!!!! If you insist on going to a Toyota dealership, I recommend saving yourself a hangover-style headache and driving to Fort Collins.

Kept me informed. Found a potential problem and advised me of options. Have me adequate notice when vehicle would be ready for pickup.

Toyota has been great to work with in both services and with purchasing a new 2017 Corolla! We worked with Chance, Travis, and Cactus and they were super helpful and kind. I would recommend working with them to buy one of the best cars on the lot!

Great buying experience at Ehrlich Toyota. Company went well above my expectations for buying a used car. Would definitely use them again & recommend them others

I always get great service when arriving at Ehrlich Toyota. I've purchased 2 vehicles from them and use them for all my maintenance needs.

Low pressure sale

I bought a certified Toyota from Ken Harvey. Ken was the perfect salesperson for me. He was low pressure. Ken took the time to show me cars that fit my criteria and rode along on the test drives to make sure all my questions were answered about the dash, etc.

I would also like to thank Carol Garcia, who works in the Service Department. Carol recommended Ken to me, based on our prior conversations.

When I was waiting to receive my car, a Serviceman walked by. He said, "You are going to love driving that car!" He was right - it is the perfect car for me. Thank you!

My husband and I went to Ehrlich to look for a used car. We were looking for cars under $10,000 due to credit issues. Nisa was very helpful in finding us a car and putting in a credit application anyway to see if we could qualify. She was very pleasant to work with! They were able to get us approved for a 2013 car! I was very shocked. Everyone there was very nice and very helpful. I think my husband and I asked Nisa 100 questions and they were all answered!!! I would recommend this dealership to all of my family and friends. They give you a great chance at getting into a nice, newer car!!!

Chris Weich, the internet sales person, will just completely start ignoring your messages. Before he gets to that point, he'll be condescending as well. But eventually, he just won't bother to respond.

They have treated My wife and I like family. They never pressure us about anything.

Jesse (sales) and Jessica (finance manager) were so helpful in trading in our 2013 Rav4 for a new 2020 Rav4, all over the phone and done in one day! We purchased our 2013 Rav4 seven years ago from Ehrlich with a great experience then, and now an easy and great experience as well! They even had a driver deliver our new 2020 Rav 4 to us in Grand Junction, CO and pickup our 2013 Rav!
Thank you Jesse and Jessica!

Enrich has a great service department and staff. They always treat you with respect and care.

Service was great, and experience. The folks were direct, respectful, and very polite. I was very happy with how they worked with me on the price with the budget I had. Matt and his team all wanted to make sure the cars condition was great before selling it off the lot. I also had a great experience because I already new through my own bank how much I could afford and was approved for, which saved me 50% on interest. I have been to other dealers not knowing anything about cars or what I wanted, and know it helps when you have a better idea, and information. I would recommend them to individuals who want an honest experience. Also had no idea that Scion was built by Toyota. I felt comfortable asking any concerns or questions, and they were upfront helpful individuals.

I had an excellent experience at Ehrlich Toyota. My wife and I went in with the expectation that we would not be able to make a deal on our dream car due to negative equity that we had in our vehicle. But things started quickly looking up once we were able to sit down and run some numbers. The staff truly cared about us and what vehicle was the best fit for us. I have purchased 3 new vehicles in Greeley from 3 different dealerships. This is by far the best experience I have had. Also I would like to thank Brad our sales guy. He was up front and honest with us through the whole process. Brad was integral in helping us get the best deal possible and for that Brad I can't thank you enough. The bottom line is this is an Excellent dealership if you are in the market for a new or used vehicle please stop by Ehrlich Toyota and give them the opportunity to earn you business.

If you're looking at buying a Toyota and expect to deal with a customer focused staff...go to Ehrlich. Peggy was top notch and was by far the most customer focused salesperson I've ever dealt with - something you definitely do not encounter at a car lot. The entire staff was friendly, energetic and personable. Travis was as cool as the other side of the pillow.

Seriously, if you're shopping for a car and want to have a good experience. Look no further. Do your homework on leveraging the best deal, of course, but end up here to make the purchase.

Thank you, Peggy, Travis and the rest of the Ehrlich team.

Hands down the best purchase experience I've ever had. Peggy was a great salesperson to work with, experienced and honest! The rest of the team was great as well. Highly recommended!

I am very disappointed in Ehrlich Toyota's Service Department. Made an appointment 2 weeks in advance dropped it of the night before so they would have it first thing in the morning. Waited the whole day for a phone call that it was finished never received one. Finally got a ride down there to find out they haven't even started it at 3:00pm.
Called another dealership (Stapp) and was told because of covid I would not be charged for my oil change they extended the free LOF's to 25,000 miles. Then was told for my recall to not have more than a 1/4 tank of gas because they have to remove the fuel tank. Ehrlich did not tell me any of this. So I would of been charged $70.00 for a LOF and they would not of been able to do my recall because my gas tank was full. I will defiantly be going to Stapp there customer service was 100% better.

Very nice people here, who accommodated my strange needs, coming from out of town to get my sister-in-law's car serviced before driving it back to the west coast. They were able to book on relatively short notice and were very kind and helpful. A certain other Toyota dealership on the Interstate was rude and unhelpful, so it was nice to find these guys.

First visit and everyone was great to work with! Definitely coming back!

Great experience! Able to get a much better deal on a Tacoma here compared to what I was shown in fort collins. So friendly. They even had a "service dog" named Lucy sitting in my lap while I filled out my financing paperwork! That's what I call customer service.

Drove up to Greeley to look at a used 4-Runner. When I pulled into the lot, I received an email from the salesperson telling me the truck I drove an hour to see was in Laramie. I had confirmed everything with the salesperson and his manager the day before.

Ended up with a hail damaged new vehicle. The buying process and eventual licensing process was just as painful. Ehrilch messes up the paperwork with the DMV. I had to p pay to extend my temp plates while Ehrlich got their stuff in order. Very frustrating experience

Thanks for taking care of my Prius. I always get wonderful service and good communication from all of the service representatives.

Great personal care after a bad experience. Great deal! Great new car! LOVE THIS PLACE!
Juan and Danielle are my HEROES!

We LOVE our new car! Thank you so much! It was a great buying experience and thank you for your patience, committment and the work you did to help us find the right car for us! I would have never pictured us having a Camry because I didn't think I was that excited about them, but I am now!
Debra

I am very happy with the service I have received at Ehrlich Toyota. I have purchased 2 new vehicles from them. They have the most friendly and helpful people working for them. They are the best. Thank you all

Amanda Marker was our sales person and was a huge help. Go see her!

I recently moved to CO, had a car issue and called Ehrlich Toyota. They got me in the same day, fixed the issue extremely quickly while making certain I knew what was happening every step of the way. Very friendly and efficient staff that made my car problem become no problem! Thanks to Ehrlich Toyota for getting me back on the road fast!

Very happy with this Dealer and the sales person that helped me

Chad is fantastic. I've learned so much from him and am so thankful for a salesman like Chad. He took care of my needs, took specific care of the vehicle, knew an exceptional amount of information about the vehicle, which he passed along to me and he made the purchasing experience exceptionally easy to manage. I am extremely pleased with Mr. Reiss' thorough care for his customers. Thank you for partnering me with him. I'll recommend you to everyone.

Buying was easy and comfortable. Brad was friendly and approachable. Service has been fast and my truck is great. Overall I am very satisfied!

Since I purchased my new Toyota Highlander at Ehrlich in March of 2015. I have used their services for my car maintenance. They are very helpful, friendly, and accommodating! Like most people I have a tight schedule and they make my experience painless and easy. Great customer service!!!

Buying a car from Ehrlich turned out to be a great experience!! Thanks to Steven and the rest of the staff!!

Staff is friendly and knowledgeable. I feel like they have good selection and variety of product. I came in and was able to test drive a car all by myself because no salesman were available. It was nice to test drive without them. I test drive 3 different cars. I fell in love with one. I did get a reasonable deal on it. I got to say the detail job was a disappointment. They didn't clean the inside of the windows and they left sticky residue from the sign that hung on the inside of the car. There was a low coolant light that I had to make sure they refilled before I left. Also the other inconvenience is that I bought the car late so had to come back the next day to get the detail and the full gas. Then they didn't detail t to my expectations. Added and extra couple hours to an already lengthy car sale.

Peggy was very helpful and so lovely to work with she knew exactly what we needed and helped me find the perfect car for me. I will be continuing any further car business with Toyota

Bought a new tacoma here.
Best deals in the state.
Amanda Marker was my saleswoman and she was great to work with.

Excellent service with a smile! Could not have been treated nicer or better pleased! Keep up the good work.

I went in on a Saturday and needed some heater hose T connections that weren't in stock. Aaron in the parts department checked a different store and verified they were there and the correct ones. Five star service. Thanks Aaron.

Wow. First class service from start to finish. We had a vehicle in mind for our son before we went in, so they inspected it and made a number of small repairs before we arrived.

Shaylah was cordial, professional and down to earth - it was a real pleasure to work with someone so open and patient with my questions.

When it came time to wrap up the documentation and payment, Jennifer made that phase of the experience pleasant and light-hearted so the chore of all the legalities went by quickly.

There are more examples that are too numerous to mention here. Suffice it to say the treatment at Erhlich's is the treatment to which I would like to become accustomed!

I traded in my 2015 Toyota 4Runner and I had such a great experience. Peggy helped me with the process and she was very friendly and patient. Her and I connected becasue we had some things in common. It ws so easy to talk to her as well as Chad, the gentleman I signed the contract with. He and I too had things in common. I never felt any pressure to buy any extra things or to even try to bargain with them. They got my payment where it needed to be and I seriously left feeling good about my purchase and great about the people I worked with in the process. I highly recommend that you go there to buy a vehicle. Even my boyfriend left amazed at the experience I received. All in all, this is a great dealership!

We had a great experience with Ehrlich Toyota. Picked up a new 4Runner that we ordered today. Ken Warren and Chad in finance were outstanding. We were in and out quickly, provided all the details, and reviewed the vehicle for operation. Can't say enough good things about these guys. Give them a call for your next Toyota.

1-26-21 Update
I leased a new Tundra from Ehrlich after our great experience with Ken Warren and the purchase of the 4runner. The truck was delayed in transit and Ken communicated every step of the way. When it rolled to the new year, the lease programs changed, but the staff at Ehrlich was able to get me a even better deal.
At delivery they helped me move my Topper to to new truck as well (got the same color truck).
Call Ehrlich, ask for Ken Warren, and experience great service!

I purchased a vehicle from Shaylah in the internet department and could not be more pleased with the experience! She was very accommodating to my schedule and quick with finalizing the deal once I made up my mind. Erlich Toyota was very thorough with reconditioning the used vehicle I purchased, and as a service manager in a repair shop I appreciate that! My time in the finance office was a breeze. Everyone in the process made me feel valued. 6 stars out of 5!

It is not the treatment I expected 3 days and they do not deign to return a call and the happy tires do not arrive

The service is always second to none. I drive from Fort Collins to Greeley because the service is THAT much better! They are always on time for my appointment and take exactly the amount of time they say they will.

Always sensitive to my needs. Happy with the service dept.

Staff was very professional and courteous! Charles was great and helpful in every way. We were extremely impressed with our experience and love our new truck!

Bought a new 4runner back in March with Jesse and it was a really nice experience. He was great at going over everything and helped answer all my questions. He even stayed late to get it done. I've been in twice now for regular scheduled maintenance and everyone is so nice and polite. They really take care of you and make you feel apart of the Ehrlich family. If you in the market for a new vehicle I would definitely check out Ehrlich Toyota.

I worked with Jenna and Erin/Aaron/Aron they were great to work with.

Ehrlich Toyota is hands down the best place to buy a vehicle. Amazing customer service from all the staff! I was able to buy a new 2018 RAV4 XLE and I could not be happier with it! Big thank you to everyone that helped me buy a safe reliable vehicle that I know I will have for a long time!

Easy and friendly staff. Not pushy and let us make decisions. If you're in the market it's a good experience. Felt like they were honest about cars and prices.

The first vehicle I purchased from ehrlich was a jeep. Not a month into having it, it broke down. Not only did ehrlich only pay for SOME of the repair fees but the finance manager at the time called me and threatened to have the jeep towed if the down payment wasn't delivered that same day. Despite this first encounter, I recently purchased another vehicle from ehrlich. The financer didn't acknowledge me, had my boyfriend signing all the papers ( I WAS THE BUYER) and was asking him about coverage and warranties he wanted for the car, it continued even after I corrected her and said it was my car and I'm paying for it. A couple weeks into owning it, already needs work. Ehrlich refused to do all but one because "anyone can give a recommendation for what needs to be fixed" and they are doing me a one time favor fixing the cv boot on the car. They schedule the service two weeks out. I dropped the car off at 9am this morning, it is 5:40 pm, kids asleep in the nasty rental they gave me, and I have been told since 4:30 they were just trying to put it back together. 9 hours for a cv boot? *UPDATE - next day and I still don't have the car, they told me maybe today. Last night when they gave the car to me I didn't make it off the lot before it came apart and the mechanic said it was because he didn't have the correct tool to do it and what he was trying to use broke. I told Jenna when she called me this morning and she said it was my fault because I didn't want to wait for the car another day!
*Three months after purchasing, the car broke down and Ehrlich told me "you bought a used vehicle" DO NOT COME HERE

I have always had great services and positive buying experiences with this dealership. They even fixed issues with my used Scion xb that I bought.

Customer service was great! I was greeted and taken care of as soon as I arrived. I had arrived early and I thought I would have to wait until my appointed time, but they took care of me right away and was on my way in half an hour! Super great! :)

I would recommend to anyone that they go visit Scott Helman when they are ready to purchase a vehicle. Scott just wants you to be happy with what you purchase - Best of all, there is absolutely no pressure! He is very helpful and just gives you the facts about the vehicle. He also doesn't try to steer you to a higher priced car. He is very, very helpful - He even cleaned out our old car and put everything in the new car while we were signing all the paperwork!! If you want an enjoyable car buying experience go see Scott and have a good time buying a car.

Bought auto parts here. Friendly clerk. Matched the price quote I showed him. Thanks!

When we bought our SUV, the deal was made and then they put on a brand new set of tires and a new side mirror housing plus 6 free oil changes. This was after we had made the deal!!! Incredible. They did not need to go that extra mile!
Rick Dunning

Great experience definitely doing business with this dealership in the future.

Very kind and professional people. They explained everything for me and were very patient. I would definitely get another car through them!

A quick and satisfying experience. Thank you Jesse and Ehrlich!

No pressure sales, fast easy experience. I have used their service department for years, never worried about quality of service. All services completed in a very timely manner. In my opinion best dealership in town.

My dude Charles sold me a RAV4 and he is absolutely on top of it. This is the type of guy who walks old ladies across the street even if he's late to work. He's the kind of guy you really want to date your sister, or at least sell her a car mostly so you can hang out with him. No Slick Rick moves, no pressure, just like you'd want if he dated your sister, or sold her a car. Charles is efficient, like German-level efficient, but he sells Japanese cars because he knows BMW can't hang no more. I have his cell number so I could call him any time about cars, or financing options, or if I was kind of scared because I heard something outside my apartment. My plans changed and he cleared his schedule and took a roadtrip on his day off to get me a car from another location 2 hours away. And when I told him how much money I had? He must've hypnotized somebody into giving me a price that would make your last leisure-suit wearing, comb-over-having, too-many-rings-wearing used car guy sweat blood. I'd like to think it's because I'm personally special in some way but I know he's going to bat for everybody who sits at his desk, even though you probably aren't worthy. I'm just kidding. You're probably cool. Just not as cool as Charles. 12.7 out of 5 stars - I will write it here because Google won't let me rate higher.

A truly great experience

I just leased a new Corolla from Ehrlich Toyota, and it was a very satisfying experience. The moment I walked in the door, Samuel Leslie greeted me and asked how he could help. He was incredibly personable, easy to talk to, and did his best to make me feel great about being there. I told him what I wanted, and what I could spend, and he made it happen, no hassles and no fuss. I never felt pressured into anything I didn't want, and Samuel excelled at listening, which is not always common from salesmen. I would recommend him to anyone, and I feel confident that they would view their experience the same way I did... Great job Sam, and thanks for the beautiful new car!