Ehrlich Toyota Review

Super friendly and helpful. Very nice place to purchase a new car.

I was helped by Gin and he did an amazing job helping me find the vehicle that was right for me. I got a Camry XSE and he worked with me on getting the cracked windshield fixed and helped me find a ride that I love.

Ehrlich Toyota, Awesome to work with. My salesman, James Lewton kept me updated every couple of days on the status of my new 4Runner.
Once it arrive in Laramie Wyoming. He had it transported to Greeley, for me to pick it up!!
The people at Ehrlich Toyota were very helpful and not pushy!
Thank you for everything James, So Stoked!

I go here all the time to get my car serviced, had a great experience purchasing my first car here. But the last two times I've came in I had a bad experience.. between almost getting charged for the wrong set of tires, waiting 4 hours to get the right ones on. An then when it was finally done I was never handed my car key after purchase an it was left inside my car in the parking lot! Not even in the garage that they usually would have had it. Luckily no one wanted to take my car.... the second time it seemed the the person serving me was new an wasn't quit on the same page as everyone else. Which is understandable but a tad disappointing.. other than that I love coming here to get my car serviced.

I am so glad that we chose to look at Ehrlich Toyota when purchasing a car for my grandmother. The salesman Ethan was very accommodating, professional, and knowledgeable. He is a true example of what a salesman should be. Everyone that we encountered exuded helpful tendencies. Thank you Ehrlich and Ethan for being our go to for any of our car sales from now on.

They washed my car! They even fixed my dented license plate and lisence plate holder! Thank you.

If I have to take my vehicle in for service I will always choose Ehrlich! Their customer service is absolutely amazing! They always greet you with a smile and get you in and out as fast as possible! I've never had an issue with them and never known anyone who has!

Comfortable atmosphere, helpful staff, and good work for the price. Would recommend to family.

Had a great experience dealing with Dewey Nelson in sales regarding the purchase of my 4Runner. Great follow up and he had a sincere interest in making sure I was happy. He was genuine and honest. Highly recommend him as well as Chad Reiss the finance manager. Both are professional and personable.

Love this dealership. I ve been a customer for over 20 years. Even though other dealerships are closer, I continue to bring my business here. Ehrlich s attention to customer service is seen in all their departments. 5/5 would recommend this dealership if you are looking for a new or used Toyota or need your Toyota serviced.

Great experience! My truck was serviced quickly and they did an excellent job explaining what was being done and why. Very helpful- I believe Dillon was the one who helped me.

I have a 13 Tacoma that needed its 70k service. Erin was promt and thorough. This was my 1st experience with Ehrlich but wont be my last. Good job.

Every time I order parts, they dont come in when they say they will, but the service department does my oil change real nice

Cindy does an amazing job treating customers! Very attentive and awesome personality!

Great experience finding the right truck. Will return here for the next purchase. Process was quick easy.

This has been the best experience I have ever had in purchasing a new vehicle! I really believe it has to do with being Family Owned. Everyone at Ehrlich Toyota is so friendly and professional. Roberto is awesome! He checks in to make sure that everything is going well with our new vehicle and to let him know if we have any questions.
We thank you all for such a great experience!

Was on vacation and made an appointment for the next day and on time was serviced great service

I always enjoy seeing Erin. He has excellent customer service. I know if I have any questions he is there for me.

I would recommend these guys to anyone. Low pressure sales and friendly people. Justin Edick sold me my vehicle and had all the answers I needed. Service department is always very welcoming even when busy... and they always ask if I need anything while I'm waiting.

Ehrlich Toyota did a wonderful job servicing or 4runner. I called for an appointment and they got us right in. They called me to let me know everything checked out. A wonderful group of people.

Friendly, professional service every time. Drive over from Fort Collins for every service due to the quality service we get at Ehrlich.

It took visits to three other Toyota Dealerships before we found Ehrlich Toyota. I wanted a 4Runner Off-Road that was hard to find and even more difficult to get priced right with my trade-in. Ken Harvey made sealed the deal in record time. It was well worth the 1 1/2 hour drive to find them! Next time they will get 1st shot!

Each time I go in I go back for problems! Went in for recall on air bag...they broke coin compartment latch. I went back to get fixed, then I decided to get headlights polished. They changed products and it was bad but no one said anything to me, waited for me to see headlights and call and come back in. So I wasted another of my Saturdays at the service. And I'm finding more items wrong with car...with recall there is a rod out from it's support under the hood do who knows if everything if placed back together correctly and safely being an air bag if I'm already finding parts wrong if it's supposed to be fixed! I already went to the service manager Mark once! Hope this helps you.

They are not informed on what they have to offer. I was lured in with a vehicle that they did not have in their items to finance. I was switched to a different sales person immediately upon my arrival. They then attempted to up-sell me on whatever they were trying to get rid of. Boo.

Service if that what you would call it, was awful! Spent 5 hours in there, left with no car, no deal, nothing! Salesman are horrible! No customer service was apparent through any of the employees and the managers cared even less!

Their staff are incredibly helpful and great to work with. Thank you all!

Ken was great to work with. I knew what I wanted when I got there and he didn't try to sell me anything more. He gave me a fair deal on my trade and was very expedient in negotiating a deal on my new purchase. Overall I am very pleased with my experience with Ken as well as the entire Ehrlich Toyota team. I'll definitely be back to Ehrlich when the time comes for my next Tundra.

CHANCE, Outstanding Salesman very helpful. Best deal. Will Recommend!

Great experience and I don't say this lightly. Recommended to go here by a mechanic in Loveland and I live in Berthoud. Lori was our salesperson and was very good with no pressure. I would easily come here again.

Luis was very helpful and upfront and Chad got our paperwork work done quickly. Great buying experience!

I was so excited the way I was treated at Ehrlich Toyota Jose Chairez along with the financial staff made it possible for me to buy my 2019 Tacoma Truck
They bent over backwards to make sure the deal went threw I ll be back to the dealership for future purchases give the a ten plus rating Thanks Jose Chairez
Frank Puente

Ehrlich Toyota fixed my car battery problem the other Toyota dealership (Pedersen Fort Collins) refused to acknowledge and honor.
I have been a loyal customer of Pedersen Toyota (Fort Collins) for over 20 years until my latest unpleasant experience with them.
Pedersen Toyota persuaded me to change my 7-year-old battery and, since then, my endless headache starts. Every 2-3 days I have to drive my car, otherwise, the new Toyota battery goes dead. I visited Pedersen Toyota on an October Saturday and told them the battery problem. I also mentioned that the battery cable is corroded and that is too soon for a new Toyota battery. The advisor acknowledged that the battery was under full Toyota warranty, but otherwise turned a deaf ear to my complaint. He pretended ordering a battery test and recharging and, some hours later, he told me the batter is good, my car is bad. He then pressured me to do a $120 diagnostic test of my car leakage current. When I refused and told him that before the battery change, my car doesn t have the same problem. He replied that all I need to do is to drive my car every 2 days . What a hilarious joker!
I took my car to Ehrlich Toyota. The advisor, Rick Hess, was very nice. He listened carefully to my description of the battery problem and first also suggested a diagnostic test at $70 which turned out to be only $37.50 later. The test verified what I have been telling Pedersen Toyota Advisor repeatedly. The parasitic draw current is only 50mA, so my car is good, the battery by Pedersen Toyota is bad! When I mentioned Pedersen Toyota s I have to drive my car every 2 days suggestion. They almost laughed their head off!
Ehrlich Toyota installed a new Toyota battery without any charge. Since then, I don t have any issue with the battery. Recently I left town for 2 weeks. When I came back, I started my car with only one cranking!
I want to thank Rick Hess and Ehrlich Toyota for fixing my car battery problem which Pedersen Toyota even refused to acknowledge and honor. To other driving folks, I say this: If you need a caring and honest dealership, look no further. Try Ehrlich Toyota!

Customer service was helpful & efficient. They serviced our vehicle on the same day.

Excellent place to purchase a new car! Knowledgeable and friendly staff ready to make your car shopping experience very pleasant. Patiently explained all of the technology in my new car, and there is lots.

Great deals, great people, great place! Rob Campbell's the man to make it happen! Got what we wanted with courteous and professional service! Definitely going back for future purchases.

Found a great deal on an '07 Honda Ridgeline. After previous experiences with the "used car lot" dealerships, Ehrlich Toyota was a breath of fresh air. We worked with Shaylah and she was terrific. We drove off thinking, "Why can't all dealerships be like this one?" We will be coming back when we need our next vehicle.

I have to give thanks to Stephanie chamb in service and Jaimes Carmelo shop technician for working with me to get my 2016 TRD Tundra back on track to where it needs to be much thanks and appreciation to you both and Ehrlich Toyota!

They went above and beyond to get me the car I wanted. They gave me a good deal, and every staff member I worked with was excellent! I will be back.

I went in after spending weeks looking for a blue limited 4Runner. Jay was amazing and made the whole experience fun and educational and made me feel comfortable the whole time. If you re looking to buy a car, definitely ask for Jay!

I would like to thank Ehrlich Toyota Salesperson Ken Harvey for going above and beyond for us to get into a 2021 Hybrid Highlander (Platinum). The Highlander Platinum seemed out of reach for us but Ken made it happen affordably. Words cannot express how grateful we are to him and the Toyota finance team behind him for allowing us to have our dream vehicle. Their customer service and support has always been top notch, and they gave us top dollar for our trade-in. We've been loyal Ehrlich customers for 21 years, and the Ehrlich staff are all considered family to us. We always look forward to seeing them. Thanks again, Ken and Ehrlich, for getting us into our dream vehicle.
Barb & Brian, Longmont.

Seems the customer service was rushed; maybe an earlier appointment would have been better. It is the second time that I make an appointment after work and it has been rushed. The first time I had to come back the next morning. My concern is: was my service done well?.

Found great salesman who listened to my needs. Got better from there from Management to retailers. Excellent buying experience. Felt like family and even better vehicle. Go see them!!

We use the service center. They get the job done and are always friendly. My only complaint is the pressure to buy new parts for my car and services.

Worst customer service and shadiest company I ve ever dealt with! I bought a Jeep with 18,000 miles on it here a few weeks ago. After the first tank went low 8 days post purchase I tried to refill it and as soon as gas went in it poured out. I purchased a 100,000 mile warranty at the time of the vehicle purchase. Ehrlich looked at it and said it was Jeeps problem. Ehrlich said they couldn t guarantee the work or towing would be covered. Jeep looked and discovered ehrlich installed an after market part wrong. Both them and Jeep attempted to contact several managers for a rental car and permission to fix their mistake no one responded including the general manager after multiple days. I m still with out a car as Ehrlich won t take care of it, I m moving next week, and am a healthcare worker who needs a vehicle to get to work!

I scheduled an appointment to have two recall repairs taken care of for a few weeks in the future. The day before, they call me and tell me they don't have the parts. So I reschedule. While they were at it, I had them change the oil and rotate the tires. They fix the stuff and give me a ride back to the shop, but there is only one person at a desk helping all people get their cars back at the end of the day. I pay for the services and go to my car and find that the rear bumper panel is detached (all the clips are out) on both sides of the car. Did they back my car into something? I don't know. Also, they checked the cabin air filter which required taking the glove box out, and never put it back in. It was just sitting on the passenger side floor.

I went to one of the attendants and asked about the bumper panel and he said he couldn't help me. I had to talk to that one lady at the computer.
There was still a big line of people waiting to get their cars. So I left because I needed to get home.

The next day, I went back and asked about why my bumper panel was detached. The same lady who helped me as the day before when I checked my car in. She looked for my paperwork at her desk and couldn't find it, so she had to go into another room to get it and took a while. When she came back, she said, "these marks here mean that the panels were detached on both sides."

Now, if they had been detached, I think she would have remembered it without having to go into the other room to get the paperwork. It was only the day before. Also, I don't recall those marks being there on the form the day before.

I will not be going back to Erlich Toyota for services again.

Never buy here and less wash your car here first I bought a car and they added to my bill something that I never thought about and lasts 1 month and a half to try to solve the problem, then I brought my truck to lavat and they delivered it to me with a lot of scratches and they just said sorry

Jaylen was great to work with. No pressure and he took time to make sure I had the right answer to all of my questions. Everyone there was friendly and helpful, best car buying experience I have ever had. I will be going back for my next purchase.

I purchased my new 2021 Toyota Tacoma TRD Sport from Juan Muro and Ehrlich Toyota. Their team of professionals worked hard and put together a price that was awesome. Juan worked extra hard to find my truck in stock at another dealer and was able to make this deal happen in 2 days and not 4-6 weeks with a factory order. If you re in the market for a new vehicle please go visit with Juan Muro.

Dealership was nice and matched a competitor's price. Kirk was our salesman and he wasn't pushy by any means and was very kind in dealing with my specifications. I highly recommend stopping in and seeing Kirk!

Great service as usual, however the service advisor seemed annoyed and would not honor a coupon for a oil change. Apparently a coupon can t be presented after the service and needs to be shown before they work on it which is odd because they have never said this before with past appointments nor do I recall any other service business having that as a policy. Hopefully next time is a better experience.

Great experience with Peggy Martin! The best place to get what your looking for!!

Luis and everyone at Ehrlich were great to work with and made buying my truck an easy and enjoyable experience. Highly
Recommend!

I've gone to Ehrlich in Greeley twice now and have had a great experience both times. The staff is very friendly and helpful, and even after a purchase they stay in touch with you to make sure you are fully taken care of. I didn't feel like just another sale!

As a first time car buyer, the entire process couldn t have been better! Gin not only helped me to find the perfect 4Runner for me, but he also allowed me to explore my options with no pressure. Never did I feel like he was trying to make a sale, more than anything I felt like I made a friend in the process. I wouldn t hesitate to refer Gin to anyone looking for a new ride!

I was in and out of there wiyh a new vehicle in under 2 hours. Dallas Wurm the sales associate who helped us was one of the best I've worked with. He was very knowledgeable with no B.S.

My truck was totaled and I needed a new vehicle. Did a lot of research and decided that a new 2016 Tacoma was exactly what I was looking for. Went to a few places and ended up at Ehrlich. This is where we met our new friend James. Such a wonderful and honest sales person and was extremely refreshing after visiting other dealerships. We spent two hours looking at options, test drove a truck and talked numbers, we enjoyed James so much it only felt like 45 min! They didn't have exactly what I was looking for but tried to find one as best they could. They got a delivery in a few days after our visit, found a truck that had everything but the color. Turned out it was still the perfect truck, sometimes it requires you to see a color in person for you to fall in love and that's what happened. We were leaning towards black and ended up buying a red one once we saw it up close, very slick looking truck! Sat down, crunched some numbers and settled on a fair price. The next day they had all the papers ready and was painless and effortless. Chris in finance is fantastic as well, calm and collected, making the process comfortable. The sales manager was very nice too. Will recommend to anyone looking for a new Toyota, thanks again guys, very happy with our new truck!

They are wonderful all the way around.they give u the VIP treatment.

Fantastic organization all staff friendly and helpful.

I always receive the best service every time I walk in the door.

I see I m not the only one who has had to wait ALL day to get my car back. The only way I was able to get a call from them was calling corporate. This isn t the first time they ve had my car all day the first time all they did was wash my car and now today they have had my car since 8:00 it s now 3:00. From reading other reviews looks like I m taking my parents to boulder or ft Collins for the next car they want to buy

Had a recall done on the airbags, was completed quickly and efficiently... great communication, good guest service.

Very good service. Notified of all issues in a timely manner

We recently purchased a used Tacoma from Erlich. They met their promises to us and even got us a better financing rate than the credit union offered. Also, after being unable to fix a chip in the windshield, they just replaced the whole thing. Ask for Jesse!

This dealer does not feel like a dealer. From the get go Dallas took care of me and listened to what I need, he offered the best price via E-mail without me having to negotiate with him. When we made the trip up to Greeley, and walked into the show room it didn't feel like any of our other deal experiences. Dallas immediately brought the car around for us to look at. After that everything went very smoothly from the signing to financing to driving away. I would highly recommend Ehrlich and will definitely look to them and Dallas for my next purchase.

I worked with Peggy. She was very helpful and informative. The process was easy and stress free. She let the car sell itself rather than selling me on the car, so I felt no pressure and left Ehrlich pleased that I had gotten what I went in looking for. I would gladly work with both her and the company again.

Had a wonderful experience buying a used Toyota Tacoma with M.J. Eberle. What a friendly and knowledgeable guy. Took no time at all and no misery to strike a deal and close the paperwork. Followup issues were dealt with promptly and effectively and exceeded any expectation that I had. Third car I have bought from Mr. Eberle and Ehrlich and I would go nowhere else. I have never had a better car buying experience.

Amazing new showroom after a recent remodel. Certainly a long term part of the community.

Always friendly courteous. Very accommodating. Comfortable, hassle free experience.

I bought a new 2021 Toyota Tacoma today at Ehrlich Toyota and it was a super chill, no pressure purchase. I worked with John (general manager), Sinjhen (sales) and Jess (finance). All of them were knowledgeable, professional, and a pleasure to interact with. I checked all of the dealerships in the area and John gave me the best price. I highly recommend this dealership. Thanks John, Sinjhen and Jess and the entire team at Ehrlich!

I bought a car from here years ago. Recently. they tried calling me, on the day of my fathers funeral. When I told them such, they did not even express their condolences but rather immediately asked when I was next available to speak. I would never do business with this company again. How dare they be more concerned with pushing cars sales than the empathy of another human being. I am disgusted.

Lacks communication, follow up amd follow through. I would suggest an actual professional business vs. wasting your time and energy with these people.

We had the absolute best car buying experience we ever had working with Charles Bradley and his team at Ehrlich in Greeley! Travis and Dallas were very helpful with all of the financing and warranties after Charles got us in 2 cars that met our budget. THANK YOU! For working with us and getting us into 2 awesome new rides! We will definitely be back in the future, their experience and customer service is top notch!

My parents recommended me to Ehrlich Toyota because they had such an amazing buying experience, being as I was a first time buyer there were a lot of obstacles to get me into a vehicle. No matter what kept popping up in my buying process their team was on top of it. On top of all the obstacles I m a new mom and didn t have a babysitter, so my baby had to come with me and they were super caring and helpful with him. I can t thank them all enough! I want to personally thank Mr. Charles and Ms. Jess, they went above and beyond for my family and I. I would definitely recommend them for having top quality service and a team that truly cares about their customers!

Stay away from their service department!! No integrity! I bought a car from a warm climate and the coolant system was filled with water. I brought it in for a coolant flush before the temperature dropped below freezing that evening. They stated that they can get it done within a few hours. This was great due to needing this done before it froze that night. I get a call a few hours later and was told it wouldnt be done by the time that they quoted, but they would have it done by the end of the day. Well I showed up the next morning expecting my car to be finished only to find that they just put it on the lift. They then claim that I have a leaking head gasket and couldnt perform the flush. I went into the shop to see and told them that head gasket is not leaking and that the engine has a slight leak coming from the timing cover gasket near valve cover. They also left my car outside that night in freezing temperatures. They tried to play me like a fool. Little did they know that I do have a mechanical background. They were just trying to make money on replacing not needed parts from a false diagnostics. Remember I only came for a coolant flush and they tried to hustle me for $ 2500 of not needed repairs. A note was placed on my vin that the head gasket is leaking and customer is aware of it. 100% inaccurate. Now I have to file a carfax dispute to clear that up. Also when I got the car back later that day, i noticed that there was 6 miles put on my vehicle. Is driving the vehicle necessary for a coolant flush? No! Employees joy riding my vehicle? Yes!! Totally unprofessional. They are completely dishonest, and are out for just money, not service. I feel sorry for other individuals that fell for their BS. STAY AWAY!
P.S. Reported!!

Loved working with them to purchase my Corolla Hatchback!

My husband and I have received the worst service at Ehrlich!! His very first appointment for an oil change after purchasing his BRAND NEW truck - they backed his truck into a lift, blew the tire and messed up the alignment. We've had to wait ridiculous amounts of time for appointments and/or shuttle rides. Most recently, he had scheduled an appointment online, drove an HOUR to get there, and they didn't have his appointment information, so they wouldn't help him. Taking our Toyota business elsewhere.

Good place to service or buy your vehicles in Greeley/F.Morgan.

Very friendly, professional and knowledgeable staff that will work to get you the best deal possible. They really give you a feeling of being their only customer. Hands down one of the best car buying experiences I have had.

Service department at this dealership is top notch. Stephanie is outstanding to work with, she takes the time to listen to my concerns and explains things in a way that I can understand. I have also worked with Mark quite a few times and he's always very helpful and provides great advice. Thanks to both of you !!!

Still the best family owned dealership in Greeley. Thanks for making our purchase of a used Murano a positive one for Katie.

I have bought three vehicles from this dealership, and let's say I'm positive that I have been taken advantage of being a women. I do not feel I was treated fairly given the business that I have been a repeat customer. I also puchased a maintenance package, which unfortunate circumstances have caused me to move out of state before the maintenance can be serviced on my vehicle. They will not transfer, refund, or put that money towards other services to be able to get my monies worth. Very disappointed and dissatisfied with the service at this business more than once with the service and the financial team.

I had the pleasure of working with Gin Campbell and Tiphanie Camacho and they were both great to work with. Tiphanie answered the phone right at 9am upon opening for business and was able to get the ball rolling on my new car purchase. I woke up that morning with the intent to buy and they took that seriously. Once setup I arrived at the Ehrlic Toyota lot and met with Gin Campbell.

He made the transaction effortless and I was in and out of the door in less than 3 hours from arrival to driving off with my Toyota Camry TRD. It was the only one in the state for sell at the time so it was important for me to secure this car. Gin made everything easy and was transparent on what was going on throughout the process. We even had a couple of minor hiccups along the way and one shortly after but those all are fixed now.

10/10 would buy from this dealership again.

The service department is the easiest place to set up and get an oil change in under 48 hours.

Great people who sell the cars, but each time we have taken the car back in for a service the service has been horrible. They never wash the car completely so I have to always take it to another car wash after I'm done there. For our second service, they didn't want to change the oil because it wasn't due for an oil change for another 100 miles, but they still changed the sticker and charged us for a service! This time when we went today, they told us it was our last free service (even though last time they didn't do ANYTHING!!!) and they also didn't fill up our tires all the way OR, once again, finish washing the car. They also treated us like we were stupid because of the sticker having been changed last time but no oil having been changed, as if it was our fault somehow! Thank you for the good deal on the car but we are NEVER coming back in for any services.

There is No better Toyota dealership than Ehrlich Toyota!! GREAT STAFF...Awesome service...No hassle.. Easy for appointments..
Honest Dealership...I will NOT GO ANY OTHER DEALER than Ehrlich!! They are My Rock!! Love You Ehrlich!!!

I just purchased a new Toyota Camry at Ehrlich Toyota in Greeley. The shopping, negotiating and purchasing process was the most positive vehicle purchasing experience I ve ever had. It began with sales consultant Sinjghen Gin Campbell and finished with business manager Chad Reiss. No pressure, relaxed atmosphere, comfortable. Gin was will informed and provided a wide range of varied perspectives from which to view relevant considerations. Chad was courteous, thorough and efficient in finishing up the transaction. If contemplating the purchase of a car, definitely worthwhile to give them chance.

I am traveling from Yakima Washington to visit my first great grand baby when my service light appeared. Being 70 years old and traveling alone often I feel it's important to maintain my vehicle. Over the years I have used many service shops but Since buying my Tundra I have only used Toyota. They have never failed to give me good advice, educated me, given options and excellent prices for excellent work. My experience at Ehrlich Toyota yesterday met my expectations. It was a comfortable environment with refreshments provided and staff to help pass the time. These people have proved to be knowledgeable, honest and skilled. I wound trust them again!!

Very curtious and helpful staff. Everyone went out of their way to take care of me. Would have received 5 stars but the original vehicle I wanted was supposed to be shipped down from Wyoming but it got sold out from under me so when I showed up it wasn t there and I chose another vehicle just not quite what I wanted though.

We drove from Boulder to Greeley to buy a Toyota Highlander Hybrid. We had purchased the car via the online sales department. Peggy Martin was the Senior Sales Specialist that worked with us once we arrived. It was a pleasure working with Peggy. She was wonderful walking us through all of the cars options and programming setups. We would highly recommend Peggy to help you make your car purchase smooth and pleasant.

When I first arrived a service advisor was very rude to me, so that gave me a bad first impression. Another advisor overheard her and apologized for her actions, thankful this was the advisor who would be helping me with my car repairs! Zelene was very kind and informed me of what I needed to know and of accurate pick up time. The shuttle driver was also kind and helpful. The in depth inspection completed by the mechanic let me know of any issues with my vehicle.

Very friendly and willing to work with you. Thank you Ehrlich Toyota.

The staff is very friendly and helpful. Very informative with any of their findings while my car is there and provide detailed options and suggestions for next steps.