Edward Hines VA Medical Center. Reviews

The medical staff is great. But getting a job here is horrible.. I was descriminted on. Turns out they hired one of their friends that it s not even a vet nor had the job experience I had talk about equal opportunity

Horrible will never go back to this VA the nurse tested positive for Covid they got the results after she was I. My room and IM pregnant

Covers a variety services for veterans and doctors from Loyola practice at the VA as well.

I love this place because we don't have a time clock to punch in. Our medical teams of nurse, physicians and medical staff all work together to get the job done. Every one comes to work with a smile on there faces and gi e hello in the morning..great please to learn..

Hines in Hines IL is my favorite. JessieBrown and Cleveland are also are on my list of VA hospitals that have served we with excellent care. Tell your elected representatives that VA is the lifeline for those who served our nation. Thank You

It is great to see health care providers genuinely care about their patients. I would recommend all veterans utilize the services provided here.

Excellent medical care and treatment o veterans. Anything from medical to social services to housing can be addressed inside. Extremely clean facility that is always expanding. Transportation is provided free of charge. A most for any veteran. Expansive facility with many buildings that offer a variety of services to meet any veterans need.

Visited earlier this year 2018 for the first time and I was given a SENIOR FORMULA multivitamin when I'm not a senior? When at the mental health room to see a doctor, the male employee working at the desk asked me questions in front of everyone that the doctor is supposed to ask me in private especially with HIPAA LAW.

The PAS department (the people who schedule appointments and answer the phones) at Hines, is ABSOLUTELY the worse part of being a patient at Hines hospital.
Trying to RETURN a call to schedule an appointment, waiting on hold over 20 minutes, just to be hung up on is UNACCEPTABLE.
It s a disgrace to the Veterans serving our country.

Upper management does absolutely NOTHING!
Changes need to be made.

TERRIBLE first impression for our new Veterans trying to seek health care.

Worst health care facility I've ever experienced. Doctors have zero beside manner and treat veterans like an inconvenience. Nurses aren't any better. Whether it's an in person visit or on the phone you are treated like a nuisance. It's obvious they care nothing about vets and just trying to make money.

One of the oldest VA hospitals in the area, but care, doctors, staff are up to date.
The campus has many buildings. The first building is still in use, mainly for offices. The rest of the campus has many buildings that are newer to new.
Valet parking- FREE
In my 20+ years I have always was satisfied with my care.
Like all VA hospitals there is a medical school near by.
There are Many services in addition to medical care.

Update 19-11-28
Cameras not allowed.
The main entrance building 200.
Valet car drop off.

Please note.
The entire grounds and buildings policy doesn t allow smoking.

Its the VA, they're not perfect but the people Care. The system needs work. the improvements have been nice additions.

Remember you will be asked about possible virus infection. Leave a little early. So far about 3 minutes at not peek times.

Saved my life twice. It's an excellent VA Hospital.

If you come in with a positive attitude and are polite, the staff will go out of their way to help you out. Yeah, there are some finer infrastructural issues with the way the schedule appointments but they have improved dramatically in the past few years.

Truly great professionals. Been going here a long time. Highly recommend for any Veteran.

I go here 2-4 times a month. I am treated with respect . 90% of appointments are good and I get the care I need. The only negative thing I can say is that the policy of no pain medication (unless you have terminal cancer) is cruel and inhumane to veterans. I realize the VA is under a Congressional mandate/ order that they must obey as they get their operating budget from Congress. That being said, we should not have been lumped in with heroin and Fentanyl abusers/overdoses. Unfair.

The women's clinic has been very good to me so far. Dr Erickson, Beverly, and Marie are always very prompt and helpful on the phone when I call.