Eddie's of Roland park

Eddie's of Roland park Reviews

Reviews 319
4.4
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I love Eddie's, I picked up some premade chicken s...

I love Eddie's, I picked up some premade chicken salad and a shrimp salad. I wasn't disappointed, I also got some chips to snack on and they were very fresh. Most importantly, the customer service was amazing!!

We have been going to Eddie's for years. While it ...

We have been going to Eddie's for years. While it does seem to have some above average items, it tends to be expensive. Or last trip we decided to try one of the Christmas pears. They packaged it up oh so nicely in a custom box to ensure it wouldn't get damaged. Then in the checkout line the bagger proceeded to turn it upside-down and try to said it in the bag. Yes the item was damaged, but my son didn't want to go back through the lines again to get another. They just don't have their savvy together like they once did.

My catering order arrived two hours late. The food...

My catering order arrived two hours late. The food was delicious, but the quality of the food is immaterial to the botched delivery. I hasten to add that the meal was in celebration of my 80 year-old mother, on Mother's Day. After some haggling (!) the delivery fee was waived. Annoying as this was, it was worse to call myself to locate the food -- you'd think they'd proactively reach out to notify me of the delay. They did not. Since the food arrives cooked but refrigerated, if I use Eddie's again I would schedule delivery many, many hours earlier than I'd like to start reheating -- maybe even a day early.

One

Bought items in the bakery, deli, and chocolate/co...

Bought items in the bakery, deli, and chocolate/coffee bar area. Personable attentiveness and service always given in these areas. Wish they had one closer to my house, pricey, but still a repeat customer.

This is a very popular deli - and wonderful yet ce...

This is a very popular deli - and wonderful yet certainly not inexpensive. The staff is extremely accommodating, friendly, and will try their best to keep up with the rush-hour crowd. They have a range of foods and do well with sandwiches and salad items for vegetarians. It's great to stop by there to pick up food for a spontaneous picnic!

Great

There is nothing in this store that is not good. ...

There is nothing in this store that is not good. Especially their soups. Absolutely fabulous! Stock up in the freezer! Seafood, meats, deli, produce, salad bar, bakery, everything is terrific. Holiday foods are always extra good. Easy to order and pick up! Service is good. Open convenient hours.
Parking easy.

I am so deeply disappointed. I ordered a 36 piece ...

I am so deeply disappointed. I ordered a 36 piece Mini pastry tray and another tray from catering one week before my gathering. It wasn't ready or even made when I arrived. When it was handed to me there were no mini-cannolis, no petit fours, no moouse cups, and not a single mini fruit tart. Instead I recieved what looked like they grabbed whatever was available. I have had such faith and trust in Eddies that I didn't examine the tray when I left. This was for a celebration of a monumental birthday and these items were what my other half wanted and didn't get a single item. I was so shocked. By the time I realized what had happened as I began to place the items on a chilled plate, it was too late and I didn't have time to fix it for my beloved. The one item we didn't care about was the creme puff which was the only item originally stated that was on the platter. I can't apologize enough to my other half and we can never have the 50th birthday celebration back.

Update: Eddie's manager called me. It was a lovely surprise. They refunded my money. Thank you.

"Expectations at Eddie's are very high," I said--t...

"Expectations at Eddie's are very high," I said--the Store Manager replied, "as they should be." She then proceeded to exceed my expectations on a rare unsatisfactory transaction: she refunded money, gave me an item with no charge, & allowed me to test current stock in her presence with a spoon I had brought for that purpose! Eddie's has the best front-end in the business--awaiting your arrival are employees standing by to direct you to the best line, unload your items, check you out, bag paper (best full-size nice handle bags) or plastic, & walk you to your car! High customer expectations are set by Eddie's high standards--prices are in line for quality of goods/services rendered, including many specialty items prepared on the premises! You've heard their ads on NPR--it's worth the trip!

Pretty good overall - decent prices if not slightl...

Pretty good overall - decent prices if not slightly overpriced, a good wide selection and many healthful options. The real highlight though was a man working at the bakery. I think his name was Wayne, but he was one of the friendliest people I've ever met! Super friendly, super helpful, and just a thoroughly pleasant person. He's the kind of person who makes you want to go back to Eddie's, and we will! Thank you!!

I enjoy shopping here because the store is set up ...

I enjoy shopping here because the store is set up differently than Giant. At Eddies, they put the healthy food in the front and the junk food in the back, and it doesn't make me want to eat junk food! Thank you, Eddie's for looking out for my health!

Prepared foods and bakery are particularly strong ...

Prepared foods and bakery are particularly strong here. Service is always excellent and there is almost never any wait at the register. I'd go here a lot more if it weren't so expensive. Great for lunch and a cup of coffee, but I can't afford to do my regular grocery shopping here.

The food is great but the service is the WORST in ...

The food is great but the service is the WORST in town. The guys working at the deli have some kind of god of the cold cuts complex. You make piles of meat on bread for god's sake! For the price and the amount of time you have to wait to get a sandwhich, I'll gladly go somewhere else. As far as the grocery store goes, again, great food, terrible service at the counter.

This is a really classy, well-organized, attractiv...

This is a really classy, well-organized, attractive upscale supermarket with a comprehensive selection and great deli & ready-to-eat foods. I really liked their soup bar - really good soup. Also, there s a great gift selection, of unique, specialty and local gifts.

I always enjoy shopping at Eddie's. The custome...

I always enjoy shopping at Eddie's. The customer service is outstanding. I especially love the bakery. They make all of my cakes and desserts for birthdays and all holidays. They are the best..

Great selection of prepared foods. Excellent meat ...

Great selection of prepared foods. Excellent meat department. Catering and delivery available. Wonderful selection of unusual products and brands. Cheese department, bakery, candy department, gourmet coffees, gifts. Very personalized service always.

I stop in Eddie's at least once every two weeks. I...

I stop in Eddie's at least once every two weeks. It is so personal and the produce, seafood and meat are better than Giant. I shop at Giant mainly for package and can items and cleaning supplies then travel up to Eddie's. The seafood and lobster bisque are superb.

Eddie's of Roland park

Eddie's of Roland park

4.4