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I love our Ecosmarte pool! Once you learn the sy...

I love our Ecosmarte pool! Once you learn the system it s a pretty easy routine. The business has a very informative web page the problem solve any issues you might come up with. When I had further questions I contacted the owners personally and always received a quick and efficient response. Beats salt and chlorine pools any day.

It is well worth the investment. If you are not af...

It is well worth the investment. If you are not afraid to learn a little, and have the patience to make sure the pH and copper levels are in range, you will definitely enjoy the EcoSmarte system. The water is fresh, and feels like a spring water on your skin! Plus, if you have pets, it is safe and clean. Highly recommended

We have a 10000 gallon above ground soft-sided Tuf...

We have a 10000 gallon above ground soft-sided Tuff pool with the Ecosmarte system. This will be our 6th summer using it and I cannot say enough good things about it. The water clarity is phenomenal, my pool always looks great and I didn't have a single day last summer where I looked at the pool and was unhappy with the water quality. There is a picture of our pool on the website under "Testimonials", it is Minnesota above ground pool. I love this system!

Cranbury, NJ - An ECOsmarte whole-house well water...

Cranbury, NJ - An ECOsmarte whole-house well water point-of-entry (POE) filtration, softening (non-salt), and purification system is a must to ensure safe drinking water for my family and pets. Our system consists of antibacterial/antivirus copper ionization and titanium oxidation technology, an oxygen-contact retention tank, a hydroxite media filter, a granular activated carbon (GAC) media filter, a specific resin media filter for nitrate removal, and a pH neutralizing system for alkaline water. We now successfully remove heavy metals, groundwater chemicals (Roundup glyphosate), bacteria, odors, iron, and so much more. My family experiences pure, clean, smooth, oxygenated, refreshing water at all of our faucets, showers, spigots, and appliances, indoor and outdoor. Our health and wellness is extremely important to us and we love our ECOsmarte whole-house water filtration system for providing our family with pure, healthy drinking water. We cannot thank ECOsmarte enough and we recommend and encourage all families to protect themselves with a whole-house water filtration system.

Mike and Michelle
April 2019

I live in Kansas City, and have been using an EcoS...

I live in Kansas City, and have been using an EcoSmarte water purification system in my swimming pool for 12 years and it still amazes me. I never see a pool with clearer water than mine and the EcoSmarte process is practically maintenance free. I know I should test my water more often than I do, but whenever I test it, it always reads spot on. After 12 years, I still brag about my system to people putting in new a new pool. Salt water is fine, but copper ionization beats it hands down.

I have the well water whole home water system. Th...

I have the well water whole home water system. This year was the first year I planted a garden with tomato plants that my neighbor had organically nurtured from seed. We both have wells not too far apart from each other & my tomato plants are 5 feet + tall and going mammoth!! Neither of us has sprayed or used synthetic fertilizers, but her plants are suffering from end rot and are just not as hardy. Now, she is looking forward to getting a well water unit installed also!!!

I have been running a city water home system for n...

I have been running a city water home system for nearly a month now.
My decision to purchase this system was the desire of being able to eliminate the ferric chloride, chloramine, chlorine byproducts, and other chemicals my municipality uses to treat algae, bacteria, and run off from our water source (Mississippi River).

Installation was initially a concern because my basement utility room has limited space. The regional manager, Ben Peterson, promptly recommended the zero backwash system as a solution because it has a much smaller foot print compared to the standard city system. I did not need to bring in a plumber or service guy to do the installation, which instead was handled by my dad who is a retired over-the-road truck driver (my participation for the install was limited to wiring up the flow switch). It took my dad a few hours over a 2 day period but the installation went smoothly. Technical support was readily available when we needed it and the Ecosmarte reps were very helpful and pleasant during interaction.

There has been a noticeable change in the quality of my water since the system was installed. My parents were over recently and mentioned the chlorine taste is no longer present in the water. I think the taste is more distinctive to them than it is to me since they are from a rural area and are using well water minus the chlorine and other chemicals. Similar observations have been made by my cousin who is over often. He also has a hard reference point for comparison because his residence near Lake Minnetonka uses Reverse Osmosis. He agrees about it tasting better but what he likes even more is the feel of the water at my home compared to the RO water he drinks and bathes in.

WARNING - Do not do business with these people. T...

WARNING - Do not do business with these people. They have unreliable installers and they do not stand behind their network. I purchased a home PoE system and a pool system, almost $10,000 total. The PoE system has never worked correctly and the installers for the pool system took over $4,000 and never installed. I am dealing with hell trying to get a refund, and EcoSmarte has tried to pass off any responsibility.

We have a Platinum LEED certified home which we bu...

We have a Platinum LEED certified home which we built 11 years ago. To that end, we wanted to have water systems that were consistent with that goal. Because I was the one who pushed for the "green" component, I did all of the research for the home. We have both a whole house water treatment system, and a spa/swimming pool system from Ecosmarte. Neither uses any salts or chlorine, but instead uses copper and titanium ions to purify the water. Over time, the metal plates are "consumed" and need to be replaced. Although servicing this unusual system hasn't been easy, I have been able to monitor the spa myself, and have had excellent technical assistance from Paula. Tech support is generally very responsive, but I have found Paula to be extremely helpful and although she obviously knows her stuff, she speaks in plain English, not tech speak, so I feel very comfortable asking questions, sending photos via text, and getting her patient and always helpful responses. Kudos to Paula!!!

We love our ECOsmarte pool system. It took us a m...

We love our ECOsmarte pool system. It took us a minute to figure out how to change the system parameters when our seasons change, but once we got that down, it's been heaven. I love how we can swim endlessly in our perfectly clear pool, knowing that we are not harming our body with chemicals, hurting our eyes or ruining our swimsuits. It literally is like swimming in bottled water. We would never consider going back to a traditional chlorine pool system.

I literally stumbled upon Ecosmarte one afternoon ...

I literally stumbled upon Ecosmarte one afternoon as part of a 5 year long quest to make the most informed decision of what our best option was to convert our chlorine pool into something healthier and with way less chemicals. We bought our house mainly because it had a pool, but it was a 30+ year old 24k gallon concrete inground pool. I had been sold on salt but aware of the corrosion issues that can come with salt water pools. A blog I read mentioned chemical free pool systems and it caught my eye. Although this isn t a chemical free solution per say...it is absolutely a chlorine free/salt free solution and the chemicals needed are very few and for us, very easy to manage.
Our success with learning about the system, ultimately buying it and successfully getting it installed and running awesome, was 100% due to how knowledgeable/flexible/all around amazing that Paula was. She walked us through every step of learning how to install it, manage the pool chemistry (since it s a totally different mentality than that of a chlorine pool) and also properly close it for the winter. We ended up also bundling the whole house light commercial water filtration system and although that install was a bit of a hassle... it was also totally worth it. We have pure filtered water that s free of harmful chemicals and even fluoride running through every faucet inside & outside of our house and even in our pool! It s so refreshing to get out of the pool and have zero chlorine smell, and no residue or sticky feeling that salt pools can leave behind. The water chemistry stays balanced with hardly any effort. We use a non chlorine shock and a phosphate remover once a week and that s really it. Definitely recommend to anyone looking for a low maintenance healthier alternative to sanitize your pool.

Besides clear and clean water the ECOsmarte system...

Besides clear and clean water the ECOsmarte system is reliable and cost effective to operate. The system has been in place, on the wall, here in AZ since 2002. Just keep the pH level right with some muriatic acid and cycle your Cu when needed. Very easy to maintain.

This is our second year using the Ecosmarte System...

This is our second year using the Ecosmarte System. WOW! we have a 26' X 42' in-ground pool. This has made life so much easier and in a couple of years the system will have paid for itself. My Grandchildren love it. No red eyes no bleached clothing and no shower after the swim.....

I have psoriasis so I can't swim in chemical pools...

I have psoriasis so I can't swim in chemical pools. Eco smarte systems are on both our pool and hot tub. It saves thousands in chemicals. The water feels AMAZING. Your essentially swimming in drinking water. It's so easy to maintain. Pool opening is a breeze. Any and all questions they are great at helping you with. Even if I didn't have a skin condition, I would use Eco Smarte.

We have had ECOSmarte for our pool for more than 6...

We have had ECOSmarte for our pool for more than 6 years. We love how it helps keep our pool clear and clean without all of the chemicals. People ask us all of the time about how we do it -- no chlorine and no salt. It is great!

Absolute embarrassment of a company and a product....

Absolute embarrassment of a company and a product. My pool builder sold me this ionizer and then quickly punted me over to Ecosmarte customer support for install, set up, and walk through. Good luck, they give you a few minutes on the phone then a few limited emails with the tech support (which I'm pretty sure is just the grumpy old owner). He basically tries to sound smart by telling you what to do with your pool but doesn't explain the rationale why (if you are a science based person, you need to know the why to understand the how). He was very rude and then quit responding to all my emails so not only did I have junk for equipment but now no way to get it running the right way. In addition, there are only two FDA approved sanitizers for your pool on the market (guess what, this is not one of them). Copper levels can get to high and not only stain your pool but cause health issues as well. Heavy metal toxicity is no joke. I have all the screenshots from our email communication if anyone is interested. Also, I have a 3 month used Ecosmarte if anyone needs it, its junk. I would give zero stars if it let me

I have been using the Ecosmarte copper pool system...

I have been using the Ecosmarte copper pool system for over ten years with my above ground pool here in southern Ontario. It was easy to install and keeps the pool beautifully clean with no chemical odours. It was a bit of a learning curve to start but once I got onto it, it is so much easier than using chlorine. Larry at Ecosmarte has always been so friendly and helpful whenever I call with questions. I highly recommend switching over to the Ecosmarte system. I will never go back to chlorine!

We are just starting our second season with our Ec...

We are just starting our second season with our EcoSmarte Pool Filtration System. We have been happy overall with the system and have not had a single problem with algae blooms or the pool turning green. It was a little overwhelming at first trying to figure the system out, but after a few months we finally got the hang of it. We have the fully automated system, so the hardest part is not knowing when the C02 is out in the tank since there is no indicator. EcoSmarte recently came out with a fix for that, but it's pricy and you need to purchase an additional C02 Tank. We also do not have a place in town that will fill the C02 tank, so we couldn t purchase a lighter aluminum tank. We had to purchase a 150lb steel tank and transport it to exchange every 2.5 months or so. We live in the desert and it gets really hot. Our friends have a salt system and they have to add acid to the pool twice a week in the summer to keep the pH from getting too high. If we keep the C02 tank adjusted high enough, we rarely have to add acid. The best part is we do not have that awful hard water stain on our tile. This system prevents that build up. The maintenance cost has been low. We were happy with the final results and for us the no chlorine benefit outweighs the inconveniences that just become routine after a few times. We even purchased their home water filtration system a few months ago (almost no maintenance required). We have no chlorine in our entire house now.

I used ECOsmarte products successfully from 2002 u...

I used ECOsmarte products successfully from 2002 until I sold my house last year. I was so happy I purchased the North Carolina master distributorship and am proud to say over 1000 pools in North Carolina now run without any regular chemical.

I have retired to FL and am considering going back to work with ECOsmarte's products

Love the whole set up. Have had it up and running...

Love the whole set up. Have had it up and running for 12 years now. Nothing better. I used to manage pools with chlorine. Bad stuff. Ecosmarte's online store sucks though. Not at all user friendly.

Not having to worry about chlorine, kids eyes and ...

Not having to worry about chlorine, kids eyes and skin are safe from chlorine, when my dogs swim they drink the water, safe for them, it s a bottle of water. Clean safe no chemicals it s a no brainer.

If I could give this rotten company zero stars I w...

If I could give this rotten company zero stars I would have. I paid over $5,000 for their system in March of 2017. In about three months my house started smelling like rotten eggs, really badly. I contacted the company and they told me it was not related to their system and that I would have to shock my well with Chlorine to make the smell go away. I called 4 different experts to my home and every single one had the same opinion. Each company tested my water both before and after Ecosmarte's well water system. All four companies reached the same conclusion. The Ecosmarte system was not filtering out the Hydrogen Sulfide. I called the company with these results and now they blamed it on my brand new well pump (which I had installed the same day as their system). They now said it was because I was not getting the proper GPM (Gallon's per minute). I then paid for a well company to come to the house and test it. I watched over 15 gallons pour into 3 home depot buckets in about 50 seconds, so this is NOT the problem.

After confronting them with this, they decided to send me Greensand and new Carbon to re-bed their system with. I paid another $400 to have this done. I did research on Greensand and the only way it can be backwashed is with Chlorine!!! I asked Ben this with Ecosmarte and never got a reply. Now my house is stinking with rotten egg smell AGAIN and I confronted them yet again with this problem. They told me today, October 17th, 2017 that they would not refund my money. I'm now hiring an attorney and will be suing them in court. This company has horrible communication and rotten customer service and most importantly, they do not stand behind their product when their is a problem. Do not buy from this company. I have paid a local company, Pollock Well Company, $4,300 to put in a new system. This is a move I should have made sooner.

As a small business owner, I understand when companies just can't get it right. When this happens, you refund that customer their money and move on. I don't want anybody else to get taken advantage of like I did.

The pictures you see below are of the water coming directly out of my facet!!! The other picture is what comes out of the faucet with the water. This is after 4 months of use of their system!!!!!

I learned about ECOsmarte while working as a site ...

I learned about ECOsmarte while working as a site supervisor for a high end construction company when our client, an engineer, included the ECOsmarte city water filtration system in the mixed use (commercial/residential) building we were constructing. About a year ago, I started a major remodel of my home including all new plumbing. I purchased the city water system and have had it running in my home for the past six months. The area I live in has very hard water--high in calcium. Prior to installing the ECOsmarte system, our city water didn't taste very good and left our shower heads with growing calcium stalactites, our electric water heater and dish washer heating elements corroded, and our clothes suffered from the hard water. After installation, the results were immediate--bottled water quality drinking water straight from the tap, no calcium build up anywhere, no streaks on glass shower walls--we couldn't be happier with the ECOsmarte system. The price was steep for our family, but, it was an investment we were willing to accept for the health of our bodies, the increased longevity of our appliances, and the reduced amount of cleaning and maintenance. Installation did not require a plumber either.

In honor of my pool's 50th summer, I made a few up...

In honor of my pool's 50th summer, I made a few upgrades including adding the basic ecosmarte turbo system. The guys are friendly and professional. The product manuals could use some reorganization as they switch between topics and emphasize advocating their companion products, and the many fonts give me a headache. I made my own chemistry tracking log from a spreadsheet. But my pool really has been lovely this summer - easy to maintain, sparkling blue water. No regrets.

I'm in Burlington, Ontario. I've now had the basic...

I'm in Burlington, Ontario. I've now had the basic Eco Smarte system installed in my vinyl liner pool and we absolutely love this system and always have. No chlorine, no smell, no ruined bathing suits, no damage to to your hair and the amount of work is minimal in comparison. This is the best system out there.

We have had the ECOsmarte system for our pool for ...

We have had the ECOsmarte system for our pool for 3 summers now, going into our 4th. I did a lot of research in preparation for getting our pool and at the time I was looking for a system that did not use chlorine. Initially I was leaning toward salt, however, I learned that salt gets converted into chlorine and it wasn t as safe as I first thought it was. That is when I found ECOsmarte. It sounded perfect, however I was a little skeptical. I decided to call to get some more information. After speaking with a very nice gentleman I knew this was what we needed. It is super easy to set up each season (as well as the initial set up) and it is very easy to maintain. Any time I have a question all I need to do is call. The customer service is unreal. You get a live person with each call, not automated! Everyone there is very knowledgeable about the system and is always very helpful. They take their time explaining why something might be going on with the water and they always know how to fix it. They are super helpful and never make you feel rushed or make you feel silly for not knowing what to do. Top notch customer service and top notch system. I always recommend ECOsmarte to friends as well as to our local pool supply store. Can t say enough good things about it! Nice clean water and no chemical smell. Makes me feel good knowing my kids are swimming in clean, chemical-free water.