Dynasty Pools & Spas Review

Always very helpful, knowledgeable and goes above and beyond! Thanks!!

I got a decent quote for new installation initially but couldnt finalize the project because its very hard to get hold of project manager. Called multiple times and left several messages with the store staff but no one provides any information. Poor follow up. Either too busy or dont care about customer (or fake) !

we bought a hot tub from you a little under a year ago and it has never worked correctly! The hot tub was very expensive and I would like you to rectify the problem that we are having. Also could you let me know the time frame for a pool to be put in and some quotes on them. could you please respond to my email

DYNASTY POOLS & SPAS .. is a Family owned business I m glad I found.. Vincent ( Vicente) Erica, Kevin & Jose know their business . It s very unique these days to find true honest people to help & guide you along the way re: things your not too sure of. Any questions were answered 100 o/o. They ll give you different options re: their products.. ie: Stabilizer.. Algaecide..Chlorine..Filters ..Pumps etc.. The Showroom is really nice with Product & samples of their inventory..also it s very clean and organized. If you do call, you ll get a very nice lady answering the phone.. Louisa. If the person you need isn t available.. she ll take a message, relay it to the proper person ..& you ll get a quick call back. At DYNASTY POOLS & SPAS.. you DO get a person ..to talk to..not just an answering service that s takes too long Or ..calls back w~in 24~48 hours.. that s the Way It Should be.. person to person.
Thank you Vincent & Jose for Everything..yesterday...getting Our pool back up to par .. it was a pleasure to meet you.
If Anyone has a question re: This company. ..do Not hesitate ! Go see for yourself.. you ll get everything you need & have a great experience with knowledgeable people!

I stopped in to find some supplies for my above ground pool and ended grabbing a few extra items they had in stock like inflatables & games for the pool. Great prices & customer service. Highly Recommended.

Stay away from this pool company they are all very dishonest. They pass the buck from one employee to another. I made an appointment and when I went to the store the first thing I was asked was "who did you talk to on the phone" I knew right from then I has dealing with liars. Buyer be ware.

We have been going to Dynasty Pools since they opened. They have always had products we needed and guided us in the right direction of pool care and maintenance. We also recently had an issue with our robotic pool cleaner and cannot say enough about the excellent customer service of Dynasty Pools. It was all taken care of for us just in time for the beginning of the pool season! If it wasn t for Dynasty Pools and their care to help the customer, we could have been needing to purchase another cleaner.
We are very thankful for all of their help in correcting the issue and highly recommend Dynasty Pools for all your pool needs. This place goes out of their way if needed to help the customer..it doesn t get better than that!

Dynasty called me and said they would reimburse me for the faulty work on my pool if I took down my negative posts on Facebook, Google and Yelp. I told them I would once they reimburse me. STILL WAITING!! They aren't honorable enough to uphold a deal! DON'T hire Dynasty. Kadisson Pools came and redid my pool after Dynasty screwed it up. Kadisson was great. Pool is awesome and trouble free!