dV Property Group Review

dV Property Group have been an absolute pleasure to deal with. Jane and Samantha have been wonderful to deal with and I have felt well informed on all matters regarding my property management.
If you are looking for a professional property manager who will look after you and your property then I would highly recommend that you speak to Jane and the team. Alex.

Absolutely the worst property group I have ever gone through.
- I went without essential working appliances inside of our property for months as the agents did nothing to replace them.
- We were locked out of our apartment and had to break in multiple times as the keys were promised to be left at the apartment for us and they weren't. When we called for help, we were told "not our problem" and they hung the phone up on us.
- They never call back when they have promised to do so, they do not respond to emails.
- They are dishonest. We were lied to multiple times regarding maintenance arrangements and other various issues.

Overall: One of the worst experiences I have ever had. There staff are rude, dishonest, unorganised and they choose to work with landlords who share the same attributes. Unless you have no other option, I recommend looking elsewhere. It genuinely negatively impacted my mental health having to deal with this business.

Great real estate to deal with, friendly, helpful and quick to answer any queries. Highly recommend them

BY FAR the worst Real Estate I have ever had the displeasure of dealing with. Unprofessional, incompetent and dishonest.

I tried to contact Jane de Vuyst via email and had little response and no response when asked to arrange an inspection. I called her the day after and still yet to hear back. It has been nearly a week.

I feel communication will help sell the property and feel for the seller. I would not appoint them to sell my home when the time comes.

Jane and the team at dV Property Group are professional and helpful with great customer service. They managed our two rental properties while we were living overseas and we didn t have to worry about a thing. They were easy to work with, found quality tenants for both properties quickly, were fast to communicate any matters with the tenants and resolve them, and gave thorough updates on our properties. Being relatively new to property I also like that they will give great advice. We will continue to use dV Property group and recommend them thoroughly.

2020 Update: We are still as happy with DV Property Group as we have been from the start. They continue to be professional, communicative and easy to deal with and we look forward to continuing to work with them.

Great service...and a competitive price. Used them as their costs for leasing were lower than some of the bigger property names and feared my service might not be as great. Couldn't have been more wrong! Led by Jane I have been continually updated about the process by the team at dV Property Group with exceptional customer service. As someone new to leasing out a property they have answered all my questions and given clear, efficient advice. Looking forward to continuing to work with them.

dV Property Group provided us with exemplary managing agent services for our rental property. Jane and her team were then tasked with selling our property in very tough market conditions and achieved the best possible outcome that we could have hoped for. I would highly recommend dV Property Group to anyone who wants a fantastic rental agent as well as real estate agent. I look forward to engaging their services in the future.

Jane and Samantha have done a wonderful job in getting tenants in my rental property in a short period of time.
They have communicated often and provided guidance with improvements to my property.
I am happy with the service they have provided and will continue to use them!
I believe that my property is under good management.

Jane at DV Property Group has now sold a townhouse and my fathers unit for me. Jane is very professional yet down to earth. Like most of us who only do this a couple of times in our lives, I thought the process would be extremely daunting, yet with Janes help it was just the opposite.
She explained in very simple terms the current market and my options. It became easy for me to achieve hassle free sales with nothing left for me to do but pack and move.
The rates were good and compared very favourably with the other agents I researched.
I couldn t recommend Jane and DV Property Group more highly. #wow #reviews #5star #5 #realestate #dvproperty #dvp

Jane and her team are wonderful!! Great tenancy management and sale of my investment property.

I have rented through DV for the past three years and have nothing but praise for Sam & the team. Professional, courteous and always willing to help. highly recommended.

I had some issues early on and the dv property group fixed them up. When finishing my lease, they were extremely helpful and responsive to my questions.
Thank you

The team at DV Property Group were wonderful to work with. As tenants we found them responsive, professional and friendly. They were quick to handle any issues, kept us informed of any changes and were just all round great to deal with.

Jane, Samantha and the team at DV property group are fantastic, we could not recommend them highly enough. Our property was leased within 4 days! Prompt communication and impeccable advert presentations which attract quality tenants. Really happy we signed on with DV property

poor service , lack of communication , Hold my bond and created a dispute ,I would not recommend anyone to rent /buys any property from this agency .
Property Manager Chantal docent know rules and only taking sides for owner but no respect for tenenats

What great service! Within a week of the house being completed, Jane had a lease signed and tenants moving in. She even offered to water the new turf until the tenants were in!

I ve worked closely with dV Property Group for a while and the staff have always been so helpful and go above and beyond! It s been refreshing to work with such a professional team.

I have sold two properties through Jane. I have always found Jane professional, knowledgeable and very hands on. One sale was an apartment which achieved a fantastic sale price considering the current market conditions. I will definitely use dV property group again in the future.

The service that dV Property Group has provided to me as a landlord is exceptional. Every step of the process and the continuing management has been excellent despite the currect difficult climate. I heartily recommend dV Properties as an agent.

I've always found DV Property to work well between both myself (the tenant) and the owner. After 2 years, its time to move on however I hope my next agency continues the great service DV Property have provided. Working in the owners best interest at all times whilst keeping a great relationship with their tenants.

Jane acted for the seller and we were the buyers. It was not a straight forward transaction (due to issues outside Jane's control) but Jane facilitated it efficiently manner and we got there at the end. It's been a pleasure dealing with Jane.

Great service, competitive price and honest straight talking staff.
I would use them again for my future investments.

The dV Property management team have done a great job with our investment property.
We have had a really bad experience previously with another agent managing our property who did not look after our best interests, costing us a lot of money. Jane, Samantha and the team have restored our faith in the industry and have been wonderful over the last 12mths, working hard for us, and looking after our property and tenants.
Highly recommend them to manage your property.

We had nothing but trouble with DV Property Group managing our property

We have our rental properties with DV property group and have always found them professional, responsive, honest and easy to deal with. I would highly recommend them to anyone. Thanks DVP!

We have recently leased our fairly unique property at Chermside through dv Property Group. Jane met us on site guided us through the process and provided advice on improvements to enhance our rental prospects. It was a seamless experience from Jane and her team and we were impressed with how quickly tennants were secured and at a rental higher than expected. Communication and reporting has continued to be very good also.

dV Property have managed our property for the last 6yrs. As managers they are fair to both landlord & tenant with good knowledge of tenancy legislation. In selling, Jane gave great advice re presentation resulting in a successful sale. I would not hesitate to use dVP again.

Unprofessional, dishonest and horrible to deal with

Really happy with the service provided by Samantha & Jane from DVproperty group. The management of the property we were renting was moved from another agent to DV property and we have been very happy ever since!
The high level of service has been exceptional. Would highly recommend to Tenants and Landlords! Thanks Ladies!

Overheard a conversation whilst dealing with this group. Unimpressed. Homophobic and unprofessional to say the least.

We purchased a property through Jane and Samantha at DV Property earlier this year. We found them both to be very professional, helpful and friendly which helped to make the whole experience go through smoothly and without to much stress. Thank you both for all your help. I would definitely use them again.

WARNING - DV Property - TOOK OUR MONEY!
( Jane's lying, she dodged all contact attempts )

DV advertised my house, then didn't show up to show anyone through

After which we were forwarded emails showing Sam and Jane lied to us

We FIRED DV Property Group

OUR TRUST ACCOUNT WAS THEN EMPTIED with fees for services not provided

I tried to contact the principal Jane de Vuyst, SHE DID NOT RESPOND

I REPORTED DV Property Group to the OFFICE OF FAIR TRADING

The Office of Fair Trading concluded, DV Property Group was in;

"..breach of section 90(3) of the Property Occupations Act 2014 and enforcement and action was taken against DV Property Group Pty Ltd in accordance with Office of Fair Trading compliance and enforcement policy.

DV Property Group arrogantly refused to refund the money they took, the OFT were powerless to make them

Jane de Vuyst had her lawyer (Daddy?) threaten me with legal action for posting a negative review

This review is substantially true

Really well run property group. If you are looking to sell or renovate these guys can tailor all your needs under the same roof. I would highly recommend that you give them a call or stop by today.

I have worked with DV property in purchasing a property and they also look after my rental property. All the staff are very helpful, friendly and very professional. Nothing is ever an issue with them and they are always happy to help or answer questions etc. They made sure our tenants were good people and managed to secure higher rent for our rental property than it was previously rented for. Highly recommend them !

Jane and her Team are great to work with , they have made the purchase of the property a very easy process.
Thanks again DV Propery Group!
Nathan and Mel