J

Joanne De'grassi

3 years ago

Absolutely the worst property group I have ever go...

Absolutely the worst property group I have ever gone through.
- I went without essential working appliances inside of our property for months as the agents did nothing to replace them.
- We were locked out of our apartment and had to break in multiple times as the keys were promised to be left at the apartment for us and they weren't. When we called for help, we were told "not our problem" and they hung the phone up on us.
- They never call back when they have promised to do so, they do not respond to emails.
- They are dishonest. We were lied to multiple times regarding maintenance arrangements and other various issues.

Overall: One of the worst experiences I have ever had. There staff are rude, dishonest, unorganised and they choose to work with landlords who share the same attributes. Unless you have no other option, I recommend looking elsewhere. It genuinely negatively impacted my mental health having to deal with this business.

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