Dunelm Mill Reviews

Great service at the store and some excellent quality items. But for some reason whenever I try to ring up they don't answer my call; the phone just rings and rings.

A giant of a store showcasing everything they sell. Great for bedding and home furnishings on a budget. They also have a half decent coffee shop for that all important pitstop

Found everything we were after (anti allergy) covers

Nice coffee shop. Always a good selection of items to choose.

Went to buy curtains, but didn't have the sizes i required, overall larger than the store I normally visit and wide variety available

Not bad. A bit pricey otherwise you find some nice things

Excellent place 2 work 4 im really happy here . . . Great products . . Couldnt wish 4 better rated 10/10

No contactless, no Amex. Don't leave your visa card in the other jacket.

Picked up a reserve item bought on line. Was quick and efficient and staff friendly

Dunelm has a great selection of items, although it is a lot more expensive than it used to be. Nice cafe too.

Dunelm is one of those shops that you dont come out empty handed good coffee shop loo etc stock is always good quality

Lovely place. I came for coffee morning. Great coffee nice place to chill

Like this shop very much - great for towels and bedding

Very comprehensive stock! Wanted to buy a carpet but the background music was awful and I couldn't concentrate so didn't buy one!

There is a real shortage of parking here and it gets busy so there's often long queues to get in and out of the carpark. The store itself is a chain so you won't get much of a surprise of you're used to the brand. It is a large store though More

Wide variety of goods. Got a very nice bedside lamp at reasonable price.

Good service. Bought eyelet curtains and pole. Lining for pencil pleat curtains, all from Thurmaston. Linings were faulty and we were able to exchange them at Northampton. Excellent service.

Choice & value are amazing but tills were a let down. Too busy chatting to a colleague, I had lots of big things & he was no help at all. Not even sure of how many things I was charged for. When checking them into car I'd not got a storage box I paid for - lovely walk back to rectify that mistake!!

Thank you to the lovely Megan for amazing customer service:)

Love this place. Never left here without buying something

Nice shop, very clean and tidy, helpful staff and a huge range of products.

Excellent staff in the canteen help me when I have a non eperleptic seizure

Felt very claustrophobic, ceiling very low and shelves very high in half an the store !!!

Friendly and helpful staff. Great choice at great prices. Quality without breaking the bank!

Nice place and plenty of opportunity for my missus to spend money

Lovely place to shop and have a relaxing break in the restaurant.

Excellent service a very very helpful assistant pleasent and polite

Management here are awful and everything is over priced awful

Click and collect service is poor at times, twice we have arrived in store to find out that stuff hasnt been picked

Its a good store with lots of different varieities..you can find anything if looking for a particular things..

Great if in stock but I have 3 windows and a patio door in one room and it was so difficult to get matching, took 3 stores and had to pay for one pair to be delivered, does everybody only have one window per room now ??

Great for soft household items furnishings, kitchen ware etc. Also a great haberdashery but seems to be a shrinking on each visit which is a shame as this is one of their stand out features

Man serving at tills seemed to be more interested in arguing with a colleague on his head set than customer service or my purchase !!!!!!!!

Nice shop,lots of goodys for everyone,safe distance and hand sterilie handwash all in place.enyoyed my shop there.

A good store for bedding lines but rather expensive.

Friendly staff cheap prices, and good value for money

Lots of homeward choice and prices vary a lot so you should find something. I always find it a nightmare at the tills. Always queuing.

I love Dunelm. Yes its not a cheap shop. But it's a dying breed of shop. I buy stuff from here because I like the quality. But ships like this won't last forever. Shane really.

Stacks of choice ' prices for every one ... COVID-19 is everywhere so I suggest they sanitize the trolleys and hand baskets more regularly!!!

Very helpful and knowledgable staff. Nothing too much trouble.

Such a big store full of loads of choice I could have spent a fortune! Let down a bit by the quality of the food in the cafe. Drinks and cake are great though if you're just going for a snack.

Absolutely Excellent service no problem what so ever when returning an item, I just love Dunhelm, I wouldn't shop anywhere else, service with a smile

I find dunelm a brilliant shop it has everything u need for the home and the quality is lovely I only wish we had one in the city centre again

friendly staff, and a great range of home furnishings, fantastic place :-)

Not bad but the cafe 3.70 for the smallest potato and cheese and not even a handful of salad .. wished I had gone McDonald's instead

Beautiful range of things that you'd expect from the mill shop

Very busy as always on the weekend. However the queue to pay was fairly quick.

Excellent choice of products but store not very warm. Had a nice lunch in the cafe. The men's toilets still smell!