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T
11 months ago

I am a customer of Drayton Controls and I must say...

I am a customer of Drayton Controls and I must say, they are absolutely fantastic. Their products are of the highest quality and their customer service is unmatched. I have been using their heating controls for years and they have never let me down. The ease of installation and the intuitive user interface make them a pleasure to use. I highly recommend Drayton Controls to anyone in need of reliable and efficient heating controls.

T
1 year ago

I have been using Drayton Controls for my heating ...

I have been using Drayton Controls for my heating needs for a while now and I have to say they never disappoint. Their products are reliable and the customer service is exceptional. I would recommend them to anyone looking for quality heating controls.

M
1 year ago

I recently purchased heating controls from this co...

I recently purchased heating controls from this company and I am very satisfied with the product. The controls are easy to use and the installation was a breeze. I would definitely recommend them to others.

N
1 year ago

I recently purchased heating controls from Drayton...

I recently purchased heating controls from Drayton Controls and I must say, their products are of excellent quality. The controls are user-friendly and the installation process was a breeze. I'm extremely happy with my purchase and would highly recommend them to others.

J
1 year ago

I've been using Drayton Controls for my heating ne...

I've been using Drayton Controls for my heating needs for a while now and I have to say, they are the best in the business. Their products are top-notch and their customer service is exceptional. I would highly recommend them to anyone.

m
3 years ago

A company that shows perfect customer service and ...

A company that shows perfect customer service and care.
I emailed this morning a question about my +3rf unit. A few hours later one of their team is on the phone to take me through how to solve the issue. 10 minutes and it's done.

Fantastic job!!!!

Cheers,

Mike

F
4 years ago

having bought a replacement Drayton wall stat, we ...

having bought a replacement Drayton wall stat, we were unable to get it working. I phoned technical support @ drayton and a chap called Steve talked us through how to set it up, this took about 15 minutes on the phone, he was patient and explained things briliantly, despite being non-technical pensioners, he helped us to get the new stat up and running! Gold star for Steve, can't speak highly enough of his help, he is a credit to Drayton

C
4 years ago

I m am installer with 15 years experience. The dra...

I m am installer with 15 years experience. The drayton wiser range is cheap and nasty. The kit 3 is the cheapest option for 3 zones using smart phones and it shows.
Schneider/Draytons customer service is terrible, some of the least helpful i ve come across in the industry.
The most recent unit I have fitted was faulty, the main unit wouldn t link to the drayton systems meaning the customer couldn t control it from his phone. It took 8 phone calls to get them to admit it was faulty, and then they tell me they can t send out a replacement, i will have to remove the whole system and send it back to amazon for a replacement, leaving my customer without controls.
This has cost me several hours, on the phone and re-visits to the property.
I will be removing it, getting a refund and then fitting an EPH Ember Pack 3.
Stay clear of the Drayton wiser series.