Draper and Kramer, Inc. Reviews

I lived in lake meadows a few months ago and this was the worst experience ever for my first apartment. Everything was so outdated and a few days into me moving in I saw roaches. They fixed the roach problem but the bigger issue I had with this company and building is they re very unprofessional. I was working Full time and A Full time Pharmacy student, I was never really home because of that reason. One day while trying to pay my rent I noticed I was charged an Extra $500 on top of my rent, when I called and asked why they barely wanted to tell me. After hours of talking they finally told me it was because someone said they smelled marijuana. I had proof that I wasn t home the day someone made a false report and that still never mattered to lake meadows, I felt like they only cared about money. I explained to them that it s been so many times I saw college students in the hall smoking across from my apartment in the stairwell, my apartment is directly across from the stair well it s always people smoking there and people made several reports. Even the neighbors on the left and right of my apartment said that I m barely home and they never smelled smoke from my apartment. I refused to pay for something I didn t do, they tried to take me to court however I decided me leaving was the best decision. I work too hard to go through this, lake meadows is full of money hungry people and it s ridiculous they take advantage of people..

Living in lake meadows apartments. These people are absolutely horrible. I have lost little faith in humanity after living here. Roaches, bed bugs, water cut offs for days, apartment found in inhabitable condition after move-in. Non responsive management. The list just goes on and on.... I tried contacting them using all channels. I think I should find some attorney to handle it now

Had a never ending cockroach problem in my apartment. After over a dozen treatments the problem was not solved. Finally got fed up and decided to give them a 14 day letter to either fix the problem or I'd terminate the lease. The 14 days came and went, I found another cockroach in the apartment, I showed this to management but the lady just conjectured that I could have taken this before the 14 days, because iPhone's don't capture all that metadata that tell you when and where a photo was taken. They didn't want to accept me legally exiting the lease, and came after me illegally with a debt collector after I moved out trying to recover rent they weren't owed. On two occasions they declined to allow my emotional support dog to accompany me into management office, despite ADA regulations. They also entered into my apartment with no notice. They ended up having to pay a fine because of that, and ended up retaliating by not accepting the termination of my lease because of the unsolved cockroach issue. Retaliating against a tenant just because they were called out on something illegal (coming into the apt with zero notice) is itself illegal in chicago according to Municipal Code Title 5, Chapter 12 5-12-150. Avoid these people at all costs!

Lived here for almost a year and I love it! The staff is always helpful and attentive when I need something and the pricing is very fair! It was hard to find affordable, comfortable housing in the area I wanted to live that ALSO allowed me to have my dog and cat. I love that this place is so affordable, nice, and I can have pets!

While I love my apartment and the people who live in the building, I do not appreciate the way management handles things. I had bed bugs and the building did not handle this professionally at all with a lot of miscommunication. Also, the elevators have been down frequently, causing 16 floors to only have 1 elevator during COVID-19. At one point in COVID, the elevator was down for an ENTIRE month. Also, the dog park was surrounded by poisonous plants until the winter came when they pulled out the dead plants. Also, the building stops spraying the dog park with deodorizer in the winter even when there is no snow.

This company as a property manager is terrible. They don t take care of any issues requested, and then try to fine you after they don t complete repair requests and they cause damage.

We love the location and our apartment. However, since the last remodeling of the hallways took place, there is much more noise because the removal of the carpeting and the installation of the indoor-outdoor tiles has taken away the noise absorption the carpet afforded.

Also, in the 1360 Lake Shore Drive building lobby, the sliding doors were installed in a manner that our poor doorpersons freeze in the winter and swelter in the summer. It is ridiculous for them to have to sit with heavy coats and hats and scarves just to keep warm. Those doors should be replaced or reversed or perhaps install a revolving door to keep the weather out of the lobby.

The amenities afforded by the building are quite nice and appreciated. The management of our building is very nice and helpful, and so are our doorpersons and workers.

I had the opportunity to stay in one of Draper and Kramer apartments recently and it was like going on vacation! The views, location and staff were outstanding!

As a DK employee, I am amazed to see the level of team work that goes into running just one building. The behind the scenes collaboration, camaraderie and commitment to improving the residence experience is something that really is unique. Lots of our employees have been with the company for a very long time and have built a history of friendships that span decades. Again something really unique that you don t see a lot of today.

The Leasing Agents are BIG LIARS! I do not recommend anyone leasing an apartment in the Lake Meadows community.

My experience with the management company has been wonderful everybody has been extremely kind and professional. I love the monthly emails pertaining to the monthly events.