Drabek and Hill Reviews

Geoffrey Casey was my technician from Drabek & Hill. This was the first time he has been to service my unit. He was timely, polite and thorough. He was also friendly with my dogs, which I always appreciate. It was a very good service experience, but then I ve never had a bad experience with Drabek & Hill, and I ve been their customer for over ten years.

Arrived home to find water tank hissing and leaking. Prompt response and service on a weekend was a real help and relief.

Mike has worked with our air unit for many years. Always does a super job. No complaints from us. Thanks Mike for years of great service.

He got here when he was scheduled, knew what he was doing and explained what he was doing. I have relied on Drabek since 1981. Good company.

Corey B has done numerous jobs for me from from installing a new washer box, to re-routing water lines in my attic, and even installed a natural gas line which enabled me to convert my old electric range top to natural gas. Corey takes pride in his work, and strives to please his customers. I will continue to you use your services as long as he is employed by your company.

The service rep, Jeff, came to our home as promised this past Saturday morning. He has been to our home in the past, and has always been exemplary in his professionalism, friendliness and technical knowledge. He quickly determined the problem (a plugged drain pipe running from the unit in the attic which sporadically shut off the compressor). The problem was quickly fixed at a great price. We are very grateful for this kind of service, which is all we have every experienced from Drabek & Hill.

I had problems with my heatpump on a Sunday afternoon, during a winter storm. I called Drabek and they were out at my house in less than an hour! Being the weekend, I was worried the rate would be really high, but the service fee wasn't bad. Michael did a great job explaining what was happening with my system and restored my heat. I'll definitely go with them again in the future.

Always on time, honest, and great price. James did a great job today just like their other technicians have done for us. Integrity.

Mike has been servicing my heating and air-conditioning units for years. He is always careful, professional and very pleasant. He always makes sure the little things that count, such as resetting the thermostat and explaining anything that might be important for me to know about the units. I'm always happy to have him service my units.

Excellent service. We appreciate the prompt and courteous service.

Pleasant worker who was a very nice individual, mask worn correctly, pleasant office staff willing to work with me to resolve issues. Did not end up needing the part which was a little high, but factored in labor costs, so I only ended up paying a service call. Nice and prompt service.

Knowledgeable. Figured out the problem right away, and had it fixed in no time. Great service!

Jeff H. was helpful and couteous. Did a great job and represents D&H extremely well. A very positive experience.

Jeff was prompt and very professional. Spent the time he needed to make sure everything was in proper working condition.

One of the best Service Companies in Oklahoma. Always on time with the most efficient and knowledgeable technicians.

I have used this company for many years, I always get excellent service.

He did a very good job very polite clean with his job.

Jeff is a very nice young man..He explained how new thermostat worked that he in for me..I give him a A+..

These guys did excellent work in installing a new A/C unit.

I called them because my air conditioner wasn t working and the young man that came out didn t even look at the Freon because he said because my air was was in the wrong place. They said I needed a new air conditioner. I called someone else and they said all I need is Freon. It works to this day on the Freon.

These guys only get get five stars because there isn't a sixth one. Jeff was great! Our AC stopped at about 6:30p on the day it hit over a 100 degrees. They were will able to make it to the house that evening. Jeff fixed the blown capacitor and get us back up and running.

If your still reading this, keep reading it gets better. After he fixed the unit, he was able to show me the invoice on his tablet and process payment immediately. Yeah, it sucks you have to pay an unexpected bill. But, I'd rather take care of it at the time.

If your still reading this, keep reading. It. Gets. Better. In the course of fixing the ac unit, Jeff needed a water hose. I ran to the backyard to get it for him. Bee tee dubs, that's the worse thing you can do when your ac is out. After he left I ran back out to the backyard (If you've read this far, you know my ac is back on. So, it was ok this time), the gate was shut and the hose rolled back up. Props to Jeff! And, props to Drabek and Hill. The sticker with their phone number is on my fridge.

I do not remember how many times Geoffrey C has serviced my equipment but I am always happy when he is the technician sent. He is courteous, friendly and above all very knowledgeable.

December, it was and it was cold even inside. I called Drabek and Hill and they listened to my chattering. Drabek and Hill is very understanding and very professional and the heat is up and running again quite quickly although we live near Stillwater. 20 stars for Drabek and Hill, for sure !

Logan was incredibly helpful and explained everything to my husband about our air conditioner unit. He was here in an hour and was very kind and professional. I highly recommend this company!

I had plumbing work done. Friendly and very professional company and staff. Will definitely use their services again!!

Awesome service, fixed my air with just maintenence and got me the package for the year as well. No upcharges, quick and easy. Glad I chose them.

We have relied on Drabek and Hill for a number of years and never been sorry. Our current home has two HVAC systems which they service in the fall and spring for us. Our current tech, Jeff just finished getting us ready for winter. We have always found them to be both fair and reliable, doing their best to do things properly the old fashioned American way. We have been happy to refer friends over the years without a bit of hesitation. These folks actually care!

Geoffry C. was very knowledgeable and friendly. Our AC is up and running again!

Technician found low freon and checked for most common causes rather than just sell us freon without checking. We did need freon but he explained why and what was likely to happen in the lifespan of the unit. I appreciated his thorough diagnostics and explanation.

Our service pro was very kind and knowledgeable . We've been using Drabek and Hill for over 30 yrs and have never been disappointed .

We had a condensation and leak on our church hvac system. I had done some research with several companies prior to the leak, because we were looking for another company to service our units. The prior company went out of business. Drabek was number one of the six companies that l researched. Anyway, they came approximately an hour and forty five minutes than promised. The work was outstanding and the price was right. The guy info was text to me together with his photo, so l know who was coming. He was professional and explained everything to me. The work was neatly done. I will recommend Drabek & Hill to everyone. I am giving them 5 stars .

Ezra was on time, very courteous, and got the job done in reasonable time. Couldn't ask for more!

Drabek & Hill early on a Friday morning after our unit quit cooling. The receptionist got us an appointment for 11 AM the same day. The serviceman, Geoff, was on time, he diagnosed the problem, and replaced the part within an hour and a half. Our house is nice and cool-just in time for Fall!

Logan was here within minutes of our call. Super, super nice young man.

Fast, affordable and trustworthy. I've relied on Drabek & Hill for the last 4 years to handle any heating/air repairs and I know I can count on them. No upselling nonsense and they explain all possible solutions so you know what the price could be. If you're lucky enough to get Michael as your technician, then you'll understand why we count on this company for our heating & air service repairs.

So glad we went with Drabek & Hill instead of ACS. Initially got a quote from Air Comfort Solutions for $99 visit fee. They diagnosed my heater as needing a control module replacement due to voltage drop between the control module and the gas valve, that was causing the unit to shut off repeatedly. The technician stated when he used a constant voltage source from his truck the unit continued to run as it should. Quoted an additional $781 to replace the control panel. So all in would have cost $880 with ACS if their diagnosis was correct.

Called Drabek & Hill for second opinion. They had not seen the unit but said if it was just control panel replacement it would cost $89 service fee plus $538 for new panel for total of $627 ($253 less than Air Comfort Solutions for same job). Agreed to have Drabek's technician look at the unit. He initially thought it was a control panel issue also, replaced the panel but the unit continued to shut-down. Further investigation revealed wasps/wasp nests accumulated in the flue pipe. He cleaned this out and replaced the pressure switch that was shutting down the unit repeatedly (as it was likelyimpeded by nest material also). He did not have to replace the control module, and the entire bill was $310.03.

I am so glad I got the second opinion. Drabek and Hill sent their Technician out within less than45 minutes of my initial call. They were professional and helpful both on the phone and in person, and had the issue resolved within a few hours.

Just an all around great experience. He knows his stuff and is committed to taking care of our needs.

Ezra came out for our plumbing issue and was very professional and knowledgeable. He braved the hot summer heat and worked from our roof to snake out the clog we had. Will definitely stay a loyal customer!

I have had the pleasure of doing business with Drabek and Hill for over 30 years. The company has installed new heating and air systems for my family as well as provided service for my systems. For several years I have had a "planned service agreement" with Drabek and Hill. This is a great program because my systems are cleaned and tuned before each season. This keeps everything in tip-top shape and prevents breakdowns. The company is well established, having been in business since the early 1960's. The technicians are always friendly, professional, and clean when they work at my home. The office staff is helpful and attentive when I call with a question or concern. They even provide a courtesy call when it is time for my planned service appointment. In a world of "fly by night" contractors it is nice to know there is a company that you can have faith in to give service with honesty and integrity. I trust this company. I would highly recommend Drabek and Hill for all of your heating and air-conditioning needs.

Outstanding service.... thorough... knowledgeable... on time... won't let anybody else work on my HVAC system.

They were so kind, professional, and quick to respond when my fathers air was not working correctly.

Superior diagnostics and customer service by Geoffry Casey! Honest assessment and excellent care.

Drabek & Hill has a helpful, friendly staff and reliable technicians. I appreciate they always come when we need assistance.

What a great place of business. Michael has been our technician for many years. He serviced our original unit for 17 years and recommended a replacement when a major item failed. They did a great job installing a new and more powerful unit. Today we had one of two free follow up inspections. Michael was right on time and as always professional.

Lite gas burner on hot water tank
Cory was very kind and did took care of my problem

Excellent service and very affordable price!! Will be a life long customer!

Came out fast, gave me the information I needed to make the decision on what I needed

Called for estimates. Aaron was timely, professional and explained options well. Thanks!

Very friendly and arrive in the time they tell you.

Prompt, courteous, and efficient. You can count on Drabek & Hill.

Michael serviced my parents HVAC for years and that is how we came to start using him. We trust Michael and have had nothing but good experiences with him. He is very personable and represents Drabek and Hill very well.

Eric W. Is TOP NOTCH!! He was friendly and professional. He performed the checkout of my heating unit in an efficient amount of time.

We are first time homeowners, and the owner of the house before us left a Drabek & Hill sticker on our furnace. We hadn't heard of them but decided to call.
Professional, kind, affordable, and knowledgeable! They were able to send a technician out promptly the same day of our call. Thanks for the
great service! We plan to use you all from now on

Michael has been checking our heat and air system for many years. He does an excellent job of keeping everything running and keeping us up to date on the condition of our equipment. We always enjoy seeing him and chatting for a while.

Finally! A company with representatives that recognize customer service and what it means! We had an after hours issue and Alonzo was dispatched to diagnose it. We were kept informed as to when he would arrive, what he would look like, and what his qualifications were via text messages. Alonzo discovered the issue right away and made the necessary calls to get us on the next day's schedule. And guess what?! He even changed the filters while he was there! Professional, courteous, and communicative. Who could ask for more -- and at 11:00 PM at night!! Well done Drabek & Hill!!!

After waiting 30 DAYS for another company, Aces 3, to return and finish the work they started, leaving me without a floor furnace, thru the month of january. D&H was out in two days and in one hour had me up and running.
Nothing but good things to say about them!

They are great. Needed them to come out and check what we thought might be a problem. They got to us immediately. No problem our filter was loose causing the noise. Fixed the problem and didnt make us feel dumb. I would recommend and have Drabek and Hill to anyone needing heat and air service.

He was not positive at all more less he talk down to me I will never use your service he left I was very up set not happy

The guys were Great that came to my house. They checked my heater for 89.oo and i needed a new one. They quoted $4467.00 to replace and install.
I found another guy with his own business. $1500. 00 to $2000.00 was his estimate. No cost to check it and just got it replaced under $2000.00 by very friendly & professional ppl from (local. okc) Innovative heat & air......... Sorry Drabek &Hill but you quoted more than TWICE THE PRICE. If you were me what would you do??? It is what it is.

We recently had an old geothermal system leak through the night and onto our wood floor below. Drabek and Hill were able to send a tech immediately when we found the damage the next morning. We ended up having them replace the whole unit. They were great! Very pleasant and respectful of our house. They took great care to protect the carpet while bringing out the old system and carrying in the new one. They even got done quicker than expected. Their geothermal technician is extremely helpful, we re lucky to have found them!

Always great service. Geoffrey was professional and helpful.

Tech called ahead of time, arrived as expected,before scheduled time
Was very professional, polite, masked, showed extreme knowledge. Had a very
good way of explaining all he did in performing the Service

Alonzo was exceptionally professional, polite and efficient. As it always happens, as soon as he was to arrive, I received an important work call. Alonzo was understanding, patient and helpful as he competed his easement, conducted his work and then provided me a detailed description and bill. Thank you, I will definitely be recommending Drabek & Hill.

Technician was very courteous, fast & efficient. I would highly recommend Drabek & Hill. Their whole operation is very professional.

Thank you Jeff for coming out in Sunday to fix our AC.

Francisco was professional and courteous as was the lady who helped me set the appointment. I have officially switched to Drabek & Hill for my AC and heating maintenence and repair service.

Ezra & Cory made quick work of our roots in drain! On time, professional and fixed! I would highly recommend.

Jeffrey H came out the same day as we called and was very professional and curtious. I like Drabek and Hill.

Service was awesome...no complaints with service call or estimate

Shortest premium tune up I have every received on a Cooling System. Technician arrived 30 minutes prior to appointment without notification. Asked if I regularly change my filters, took 2-minutes to look at the air handler in the attic and went to to condenser. Came back 2-minutes later indicating it was 1lb short of Freon .... wanted $180 ... R-22 cost $10 / lb for them to buy. Told him I would pass on that price. He hosed off the unit and was finished, never entered the house (assuming that is their policy) and I was $100 lighter.

Joel was very prompt and courteous. We have had great service in the past as well from Drabek and Hill.

James arrived on time, was fast, informative, knowledgable, courteous, and respectful. With Covid-19 concerns high, he wore an N95 facemask, stayed more than 6 feet away from me at all times, and emailed me my receipt...ie no contact. Totally satisfied.

Always great service. Technicians are friendly. Adhering to Covid standards which I truly appreciate

Geoffry did fine. He was prompt and courteous. We are excited to be working with Geoffry and Draebeck and Hill.

melvin and carol auten

We decided to go with this company because other reviewers said they were knowledgeable, fair priced, and worked quickly and kindly . We were so disappointed to not have that experience. They charge a flat rate for someone to come out and tell you what s wrong. Someone came out, off the bat I knew something wasn t right. The gentleman did not introduce himself he came in looked around and about 30 min in told me we needed a new part at about $560. He asked if that was ok. I asked him if that would fix the issue and he said well maybe, unless something else is wrong... . The gentleman left and came back to switch out the part. As he came in and out of the house he was grumbling to himself and seemed angry and frustrated. He never told me what he was doing. About 3 hours later he came inside and said we needed a new thermostat and that randomly the fan on the AC unit just stopped working so we needed a new one... The fan was working 100% before he went outside and did something but then said I did nothing wrong! He then wanted us to pay him even though the AC was not working and more things were broken than when he got to our home and he said he couldn t get the parts until the morning so he could do nothing else that day... we did not pay him as he didn t fix anything! He unhappily told us someone would call us the next day at 8am. 8am came and went and no one called so we called and specifically asked for someone else to come out. The gentleman who came out the 2nd day was miles better! He was kind and explained things as he went. He explained that the fan and other unit were actually under warranty so we ended up paying for labor but not parts... it was still about $700... they don t offer itemized receipts so you just get chunks of money for X and Y but no rate information... we are glad it was fixed and the 2nd gentleman was very good but overall I would take my business elsewhere if I need it again. Very disappointing experience.

The service technician was thorough, knowledgeable and very respectful. He completed the work efficiently. I would recommend Drabek and Hill to my friends, family and acquaintances. Honesty and integrity have been hallmarks of this company since I began doing business with them.

The customer service with Drabek & Hill has been consistently great. They are quick to respond and our technician, Alonzo, is experienced and knowledgeable.

Drabek & Hill's technician Geoffry was very knowledgeable, exceptionally helpful, and wonderfully patient. He did a TERRIFIC job for us and our air conditioner has never worked better. Thanks Geoffry!

Always good service. Greg did normal seasonal service of unit. Clean, efficient and friendly. Good job!

Geoffry C came out and diagnosed our AC unit as DEAD. You sent out a sales person to try and get us for $6000+ for a new unit. If they smell you not having any idea what's going on with your unit they will try and get you for your money.

We had a second opinion come out and replace a starter capacitor and recharge the unit and BAM we had air again. $250...

Will never use you again.

We have always been pleased with the service received from Drabek & Hill. The technician who has done our work the past few times (Alonso) is very pleasant, professional and thorough.

I would like to say that the receptionist Lynn was a pleasure to talk to and great. That being said I called and asked for some quotes on some heat and air as well as plumbing that would need to be financed because it would be a significant sum I was expecting to fix. I explained that I would not pay for a quote because I am financing such a large job. She said okay and went to get information for me to call me back. When she called back the plumber explained there would be an $89 fee and I stopped her right there and said we didn't need to go any further because I already said I would not pay for a quote. Feeling I wasn't fair to the receptionist I called back and explained that if they were going to be greedy and ask for $89 more on a job that was going to cost me between $6-$10k to finance that I didn't and no one needs their service.

Geoffry C. did a great job for me. He is very knowledgeable and helpful. I highly recommend both Drabek & Hill and Geoffry.

Great service, Geoffrey knew exactly how to fix the problem. Very pleased. In less than 5 minutes I had heat again

Eric made a quick and accurate diagnosis. Once the part came in, he had it to us and installed within hours. Saturday service is especially appreciated!
Hard to beat the quality of Drabek & Hill.

Jeff came out within 2 hours of calling on a Friday evening and fixed the fan motor at NO charge because the motor was still under warranty. Now I can sleep better because I have A/C! Excellent service...Thank You, highly recommended Drabek & Hill.

Ezra was a very knowledgeable technician. Very friendly and answered all my questions. Very cool name Ezra

As a customer for many years, the consistent quality and service provided by D&H representatives brings true peace of mind when dealing with their professional services. In particular, Michael V., who has been here many times, is always personable and patient, provides follow up with understandable explanations, and advice. Thank You!

Technician was very friendly and knowledgeable. He got my A/C unit up and running in less than an hour.