Doubletree Hotel Arlington Heights

Doubletree Hotel Arlington Heights Reviews

Reviews 454
4.1
Contact us
Reviews 454 Page 5 of 5
Filters:
Rating
Language
Sort:
Most recent

We visited the DoubleTree on short notice for a fu...

We visited the DoubleTree on short notice for a funeral. The hotel manager was extremely accommodating of our large group and was able to make room for most of our family at a good rate. The rooms were spacious and grounds of the hotel very nice. We enjoyed a much better than expected lunch at the hotel restaurant and reasonably priced cocktails that night. Would definitely consider staying here if we ever visit Arlington again.

At the beginning everything was good they welco...

At the beginning everything was good they welcomed us with cookies but towards the morning we had house keeping knocking on our door twice being so loud yelling across the rooms. We checked out and realized we left an item behind we called to let them know they answered the phone very rude .
We hope that next time it will be a better experience.

Clean

Front desk service was excellent! Didn't get the g...

Front desk service was excellent! Didn't get the gentleman name that checked me in but he went above and beyond to make sure my stay was nice. He gave me all of the perks that comes with being a gold member without me having to ask! I will definitely stay at this location again.

They were great! I only ate breakfast here while p...

They were great! I only ate breakfast here while passing through town and I thought everything was in order. I was here for maybe an hour, so please take that into account, but the staff were friendly and accommodating and the hotel was well-decorated and clean.

I was there attending a work event in one of their...

I was there attending a work event in one of their banquet rooms. The banquet staff are awesome and very accommodating. We do these events once a month and I have been very pleased with the service.

There were a few bugs in view on the bed when I wo...

There were a few bugs in view on the bed when I woke up... I couldn t shower and get out of there fast enough. Only thing the front desk said about it was sorry, we will investigate . Definitely will not be back or staying at any other doubletree Hilton again.

Great

Me and my brother and sister stayed in this hotel....

Me and my brother and sister stayed in this hotel. Me and my sister got a two double bed bedroom and my brother got a king size bedroom. Our room had an adjacent room which my brother was in and the two rooms had a door in-between so we can come and go into each others room as we please without having to go out of the room to enter the other room. Our room did not have a fridge, but my brothers room came with a fridge. Both rooms had a coffee maker with complementary coffee. The bathroom had clean towels and complimentary bathroom supplies. The only thing I wish the bathroom had was a vent so when someone is talking a hot shower, the air would get sucked out. The main entrance of the hotel is really nice and well kept also. I cannot remember the name of the lady who came and cleaned the rooms, but she was really nice and gave me extra coffee when I asked her. I drink a lot of coffee. Overall I was really happy with my stay.

The hotel was easy to get to from the airport. The...

The hotel was easy to get to from the airport. The food and catering services were great! That being said, the outlets in my room didn't all work and the down button on the elevator was broken.

From start to finish I had the best experience at ...

From start to finish I had the best experience at this hotel! From the front desk and the great service I received all the way to my stay in such a clean, comfortable hotel. My room was exceptionally clean and was stocked with plenty of toiletries and other amenities. I look forward to staying here again!

I travel alot for work and this hilton property is...

I travel alot for work and this hilton property is one of the best. Great service and staff . Dwayne has always solved any issues promptly... 5 stars... . Clean rooms. Delicious cookies. Great staff. Cant go wrong. :) -Diamond Member

Doubletree Hotel Arlington Heights

Doubletree Hotel Arlington Heights

4.1