Good only. The restaurant staff needs to be more f...
Good only. The restaurant staff needs to be more friendly and responsive. The carpet on the fifth floor smells.
Good only. The restaurant staff needs to be more friendly and responsive. The carpet on the fifth floor smells.
This hotel offers great accommodations and the service provided by the staff is wonderful. Ms. Gisselle, Jesus Hernandez, Juliana Paris, Marcell Montero, Ervin Camacho, they all work together to make your stay magnificent.
Lobby and parking space, the whole building is big compared to other 5 star hotels in Santo Domingo. However, the venue, including the banquet hall, and the overall facilities and equipment are quite uncomfortable enough to have a five-star rating. I personally think that it is urgent to purchase some space remodeling and conference equipment.
I was at Kaviar in the Dominican Fiesta, it's an excellent place to dance ant take a drink with you girlfriend.
There seems to be a lack of communication at the front desk. I think they need to be more forthcoming with information or ensure that their staff are on the same page. Otherwise, the facilities were great. Nice pool. The croissants were delicious! The bartenders were great as well.
Old Classy Dominican Fiesta (this time, owned by Palladium Hotels) remains the same through years. When I look at it is a solid flashback to the 80's with slight changes. What is really surprising; still keeps a good amount of guests and visitors.
Excellent DOMINICAN hotel and very old in quality and services.
A good hotel, perfectly located, good service, rooms well equipped, space for cars...
Good place to spend a day and stay a few weeks, excellent service and they take all current viosecurity measures
Hotel has a sunset Cafe at 8 th floor with amazing panoramic view. It is well equipped and designed hall for relaxing and entertaining with beautiful views of city
I do not fulfill my expectation. On February 14 I went to dinner. not to go into more details. I went to get my water to drink. the rooms are comfortable.
Nicely renovated. Still great service. Again I have problems with Dominicans hotels' breakfast buffets: it's flat, no originality...
It's was a great hotel but if y have guest stay over you will be charged.
Nice hotel but it seems a little outdated and older...
Food is delicious here. Do not go for the poolside buffet. The menu has better options.
They have many turtles to view. The front desk is a hit or miss for a great customer experience
is good place to kill time in the afternoon: pool, tennis, futbol, gym... membership is required but well worth it. hotel has ok rates but you get pretty good value overall.
It is a quality service hotel but with it challenge in terms of facility and setting. The pool area is good for family and friends and it has major courts for basketball, tennis, volleyball, gym, salon and spa. The restaurant serves good quality food with a variety of dishes.
This is a hotel in an old building that was built back during Trujillo's ditartorship that needs work and you notice that from arriving to the parking area.
First class attentions, a qualified and attentive staff. And the food!!! God the food ... and the desserts ... I loved it.
Food was good, service was excellent and staff were very friendly.
Very nice place. The service could be better. Food was pleasant.
It's a 5-star pretty good,
Very friendly staff
I was doing some work in the hotel, and actually the facilities for the time that this hotel has in operation, are very well maintained and in optimal conditions
During our stay, casino was being remodeled, but otherwise beautiful facility. The entire staff was extremely friendly & helpful. The wait staff was excellent as was the food. There may be better facilities but you would be hard pressed to find a better staff.
Very good place good service. And all the measures for the covid-19
Very quiet, nice big pool & Restaurant. Bed is a little soft to my taste but hotel service is excellent.
This place is incredible. The pool area is fantastic and the food in incredible.
Great place in the heart of Santo Domingo and it's near everything.
A super suitable place to spend time with the family.
I stayed for a week, the deck chairs in the pool area were too dirty, it's a sensitive issue in these times of pandemic. From what I have seen it is not a hotel to go with the family, it is mostly single. I think hotels have focused a lot on the events part, I would take away a star.
Nice Hotel, Lobby is beautiful, Employees are very nice and helpful. Pool very nice Ammenities great. Tje bathrooms are a bit uncomfortable as far as the shower goes. But other ththan that sn thst s very beautiful hotel. Nice live band and food. Casino was nice
Fourth Floor Room was cozy, clean, convenient with 2 full sized beds, T.V. with cable, and small refrigerator. Three nights for approx. $300 including taxes.
Bathroom was clean, nothing fancy.
Included a safe, hangers, iron board, blow dryer and all your typical hotel necessities.
Had a Balcony facing what looked like residential towers and the Hotel Parking. (Wasn't a bad view) and was able to smoke on the Balcony.
Pool was small but nice... Had a Pool Bar as well was Jacuzzi...
Parking was free and safe. One security guard at Entrance and another at Exit.
Your temperature is taken before you enter, and you're greeted and directed to where you need to go.
The hotel generally had good service.
This hotel doesn't disappoint.. Center of city.. Service.. Food is really good.. Always enjoy the breakfast.. And u can relax by pool or walk around hotel, it's pretty safe..
Very bad, the restaurant service the worst, in addition to delivering the room they charged me more, I never took something from the room servibar, I made the claim and they charged me $ 17 more for the use of the servibar. They promised me a refund in the following hours which never happened ... I am too sorry to have to share my experience ...
is good place to kill time in the afternoon: pool, tennis, futbol, gym... membership is required but well worth it. hotel has ok rates but you get pretty good value overall.
Visited this hotel specifically for the tennis courts and I've to say they're excellent they've both clay and hard courts.
Amazing hotel as a local I didn't stay in a room since my family lives 10 minutes away but their food, staff, pool and drinks are amazing. Will definitely be back whenever I'm in DR
The weak point of the hotel is the restaurant, they are constantly overwhelmed, and sometimes with bad attention.
Excellent hotel, very elegant rooms, excellent breakfast and service.
Excellent hotel, elegant rooms, excellent breakfast and services.
From potholes in the parking lot to cockroach infestation , this hotel is need of some serious upgrade. The carpets are old and stink. The A/C is not up to par .the humidity stays in the room no matter what. The staff is good and very friendly. The staff is the only thing that works in this hotel .the building is run down, the COCKROACHES are a big problem. They upgrafed me to 7th floor and that floor was not any better. Same old smell and dirty carpets . The attached casino is rundown as well. Hardly any one goes there and this hotel is on the cusp of either going out of business or waiting for an investor to make an investment . Either ways, I will not come back but I hope they make some changes to the building
I have traveled to a lot of places and stayed in plenty of hotels and this hotel is the worst hotel I have stayed so far. The service was bad. I booked a hotel room with a king size bed and they told me that only I can stay in the room. Wish it was worth the money I paid, but it wasn't. About 10 years ago it was probably a great place to stay, but now you might want to think about it before you book this hotel.
I have traveled to different parts of the world and I have stayed in many hotels and this hotel is one of the worst if not the worst. The service was awful. I booked this hotel with a king size bed and they told me that only I could stay in the room. Hopefully, the money that I paid would be at least enough for the hotel but not even that is worth staying there one night. Probably 10 years ago the hotel could say that it was good but now they should think about staying in a hotel like this that is not worth it.
Excellent DOMINICAN hotel and very old in quality and services.
Excellent welcoming property with beautiful swimming pool and excellent tennis courts.
Beautiful hotel, great service, and excellent views.
Club fiesta is good. You have access to gym, pool, sauna, tennis/basketball area for less than 2k per month.
Casino,pool,football and tennis courts. Great establishment in general but in need of maintenance