Doba Review

The Doba program is very convenient when you consider that you do not have to stock and prepay for inventory that may sit in your warehouse for months. However, it has it's ups and downs. There is definitely no flexibility with the suppliers. They strictly go by what is listed and can NOT do special things such as ship immediately, use UPS instead of Fed Ex, etc. It takes getting used to how everything flows. If you have an API integration, things are easier because it keeps up with the inventory from each supplier which prevents you from receiving an order that is out of stock. This issue still happens regardless which causes you to try to fill the order through other marketplaces. It is a huge headache when this occurs. I am still trying to navigate through the Doba system and have no plans in the near future to discontinue using them. There is a lot of issues that Doba needs to address and they are working on them now. The customer service is great and are very accessible at all times. I am sorry to say that I have been with Doba for several months and have not made a profit. The profit margins on their items are very small. The huge up front cost for this program has not yielded any profit. Hopefully, that will change within the next couple of months. Still trying, not giving up at this point because I have too much invested.

I have been using doba for the last few months. I was getting discouraged for a little. But Doba has been great with me and answering my questions and helping me out a lot. I like to personally thank Ashley M with doba she has been there for me and has help with most my questions. Thank You doba for all your efforts and helping the rest of us make a better us.

ASHLEY ANSWERED MANY QUESTIONS FOR ME. AS IT TURNS OUT SHE HAS THE EXACT NAME OF MY DAUGHTER IN LAWS MAIDEN NAME.

Great customer service with very quick responses that are on point and helpful.

Dropshipping is so much more convenient than stocking up inventory and worrying about the logistics of shipping everything myself. Doba allows me to focus on just building my business.

HORRIBLE I signed up with one of my stores and then tried to log in to try to access my free 14 day trial I tried to contact them through THEIR contact form at least 13 times with one email even tried another email account and browser. NOTHING then today I see they are still taking $ 69.00 a month this is a service I HAVE NEVER USED! I called their phone number from google and it rings then disconnects. This is a SCAM period.

Doba is a fantastic service! Their customer service is also phenomenal. Thank you!

I had a very good experience with my doba welcome call today. My educational instructor Ashley M, was very knowledgeable and patient.
She walked me through each step, and was clear, concise, and friendly.
I felt confident at the end of the phone call to proceed with the assignment
she gave me. Five stars!

I just signed up for the 14 day trial as of today and for some reason my account is saying that it has expired and is asking for a renewal of subscription. I also have a false billing history suggesting that I've had this account already for 2 years +, giving the impression that I've already been a member. Seems pretty scam like to me, you also charge $1 dollar to my bank that was not discussed at the time of signing up. I would like the closing of this account before any charges occur. Seems very shady to me... I will be awaiting a response.

Doba's purpose is to help retailers easily integrate with many suppliers and get their products and data quickly and easily. They offer a lowest-drop-ship-wholesale-price guarantee. However, if you have found otherwise, they give you 2 months free of access and pursue getting the same pricing for the item.

There are certain policies they need to work on to provide a better service: cancellation policy and return policy.

However, they do exactly what they say on their site: help you to integrate with many suppliers and get their products and data quickly and easily.

don't do bushiness whit this company thaw are not follow tha own rules an tha never give you a refund Evan if tha say so

We were trying an integration of Doba into our Shopify store. It did not integrate and play well within the Inventory Source app. Sales person called and said I had to pay $500 for a year or to try it, pay $129 per month. I told them that we can't pay if we can't confirm it will work for us. Asked for a remote session to go over with a technical support person. They said no.

I HATE DOBA...don't go with them. They are a rip off they have the same prices as what customer can buy them on amazon and ebay and other websites. it isn't worth a dime.when you ask for a refund in your 30days they do not refund you. I have to call my bank and get it refunded and cancel payment.

Horrible. the prices are up to what most of my competition is selling to for their customers. I was contacted by jessica and was told within 48 hours I could get a refund and i did contact within that time. I even set an appointment with her today and she never called me. I want my money back. The prices in general throughout the store are crazy expensive.

I just signed up for a trial account. I was a little confused on how Doba worked so I called customer support. They helped me to understand everything and showed me the great help & support page to really get me going. I like all the different products they have and so far, Doba has been great to be with. I look forward to continuing with them.

So far, the service has been top notch. Whitney in particular has been a big help. Great platform too!

I'm trying to get hold of their enterprise customer relation but wont get any reply back after filling out the online form many time. I google their number and called no one will answer the phone. I have dropship website and work with inventory source for our inventory and order process. I'm interested to have their full catalog on my website. Hopefully one day they will have working number to call.

Customer service rep, Ashley, was friendly and helpful. Enjoyed speaking with her. I've enjoyed dropshipping and doba has been a really great start for me.

I signed up with Doba recently to assist me with my online store and I am happy I did. I was assigned a young lady named Ashley who showed me how to navigate the Doba website. I enjoyed my training sessions with her.
She was awesome and their website is easy to navigate. I would recommend Doba to anyone who wants to start an online retail business.
~ A.

Great Service and very fast Shipping. Thanks for making drop shipping easy!!!

Ashley was great in providing tips to help me find profitable products to sale. Hopefully I will find products using the trending items and deals sections on the home page.

Awesome seller support. So many products available.

I give up start on doba, because of comments.
They need to lower their "wholesale" prices firstly

I just had a chat with Doba representative Whitney. She was very professional and seems to have resolved my issue quickly.

Overall experience has been good. Sometimes they stop doing business with what has been a good vendor for me. That can be annoying. Customer service has always been very helpful.

I love how many different products doba offers, and it's easy to upload to eBay because of all the help and support I get from doba from the customer support and also from all the articles and videos they offer. Doba is great.

I chated with Alisha from Doba today, she helped me with an issue I wasn't sure had gone through, she was very helpful, made sure all was good with what I had done. Thank you, Margaret F.

DO NOT GIVE THEM YOUR PAYMENT INFORMATION!!! THEY WILL NOT CANCEL OR ISSUE A REFUND! this company gave me a trial account for free but when i saw their "DROP SHIP" product prices (what a joke, ebay is cheaper for 90% of the products) i called to cancel. they said it would be cancelled but i was charged for it anyway. i called several times after that and they will not give me my money. if i tried to talk to a supervisor, they gave me an email address to contact. this company is terrible.

Speaking with Whitney Hubbard was great! She was well versed and very helpful. Whitney was not only able to answer my questions fully but also was able to get things arranged quickly to help me alone in my business. I am more than happy with our conversation and look forward to working with her in the future!

Best Wishes: Brandy Allen

Great product options and incredible Customer Service!

Doba is awesome company I was needing help with my login and Ashley M. was so sweet and kind and pleasant to speak with she helped me realize I was using the wrong info and email to log in and helped me get my account number to log in. She was very helpful and I appreciated how quick and efficient she was at solving the issue.

I love Doba! It's such a great company and is great for anyone to start an online business with. I highly recommend doba.

it was a good customer service .
Thanks

Was never able to successfully login to our account. We tried reaching out to "customer service" several times and never received any response...even after they charged us. We even tried calling the number listed on google and it just says "this is a test". Its a total scam - do not use.

Ashley M helped me when I was having a hard time finding products in the catalog. She sent me an article that showed how to use the catalog better which was very helpful! She was also very kind and easy to work with. I would recommend Doba!

The Doba marketplace is a great way for you to earn extra cash. They have thousands of items for you to sell. Whatever you can think of selling to earn money, they have it. Just check them out.

Prompt and helpful responses to issues. Friendly customer support for questions