Brenda Goodhue

Review of Doba

The Doba program is very convenient when you consi...

The Doba program is very convenient when you consider that you do not have to stock and prepay for inventory that may sit in your warehouse for months. However, it has it's ups and downs. There is definitely no flexibility with the suppliers. They strictly go by what is listed and can NOT do special things such as ship immediately, use UPS instead of Fed Ex, etc. It takes getting used to how everything flows. If you have an API integration, things are easier because it keeps up with the inventory from each supplier which prevents you from receiving an order that is out of stock. This issue still happens regardless which causes you to try to fill the order through other marketplaces. It is a huge headache when this occurs. I am still trying to navigate through the Doba system and have no plans in the near future to discontinue using them. There is a lot of issues that Doba needs to address and they are working on them now. The customer service is great and are very accessible at all times. I am sorry to say that I have been with Doba for several months and have not made a profit. The profit margins on their items are very small. The huge up front cost for this program has not yielded any profit. Hopefully, that will change within the next couple of months. Still trying, not giving up at this point because I have too much invested.