
Spoke to Phil (service manager) on 15/7/15 with re...
Spoke to Phil (service manager) on 15/7/15 with regard to a cost in replacing the broken bracket on the convertible roof on a 2007 F430 which is so common.
He firstly asked to send across some images which I did together with the part numbers. All I want is the work to be done. He never bothered to reply back to the email and then when I called to get an update on 23/7/15, I was informed by the receptionist that he was busy in a meeting and they are unable to help.
Why couldn't he reply to the email or pick up the phone and update me. The company just portrays a professional image across the internet e.t.c, but there customer service is absolutely diabolical.
If they cannot accomodate for the common issues in Ferrari, what can they really do on Ferraris?
An absolute unprofessional operated business possibly due to the staff they employ.
Will never be calling you for anything.
Staggered by their setup, professional conduct and...
Staggered by their setup, professional conduct and complete range of services all under one roof. There can not be anyone else in their industry that comes anywhere close to DK s standard.
Great place to purchase and store your cherished c...
Great place to purchase and store your cherished cars
An immaculate workshop and impressive facilities. ...
An immaculate workshop and impressive facilities. A must for any Ferrari owner.
I was lucky enough to have a tour of DK Engineerin...
I was lucky enough to have a tour of DK Engineering last night for a CSD event, the staff were superb, hospitality was excellent and the premsis and covid-19 preperation is second to none. A very profeional outift and one i hope to do business with one day!
I only dropped my son off to collect his car but h...
I only dropped my son off to collect his car but he was very pleased with their work.
Really happy with the service I received for my Fe...
Really happy with the service I received for my Ferrari F40 Service and Cam Belt replacement. Highly recommended.
Excellent service, and give you everything you cou...
Excellent service, and give you everything you could ever need! I especially love my DK branded driving shoes, Superb!
Excellent facilities, a knowledgeable sales team a...
Excellent facilities, a knowledgeable sales team and pristine workshop with meticulous staff. The Ferrari Specialists.
Have dealt with DK for many, many years - bought w...
Have dealt with DK for many, many years - bought with them and sold with them - have never had a bad experience. Great cars, great enthusiasm, great team and, perhaps most of all, they make the whole process fun and easy. See you soon guys! The website is also very good - I spend hours on it at a time! Well done!
I have purchased several cars from DK over the yea...
I have purchased several cars from DK over the years, I have also sold them many of my cars. Having dealt with DK since 2003, I must say that I wouldn t consider going anywhere else. They are consummate professionals and their knowledge and integrity are second to none.
The sales team are very helpful and made the sale ...
The sales team are very helpful and made the sale process straightforward. Always great to see new stock of cars arriving every month too.
Absolutely brilliant service, staff were friendly ...
Absolutely brilliant service, staff were friendly and welcoming and happy to tell us about the incredibly special cars in the showroom. Would definitely visit again, thoroughly recommend for anybody who s looking for a special car, or just interested to learn more!
