Distinction Hotel Group

Distinction Hotel Group

4.5 167 Reviews
distinctionhotelschristchurch.co.nz
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167 Reviews

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Jonathan Singer
Reviews 1

My wife and I were traveling for business. The room was spacious, bed extremely comfortable, and the bathroom was well-appointed with hot strong bath/shower. The hotel restaurant, Gumption, was delicious for dinner and breakfast; free coffee (espresso, latte, tea) from a machine for guests even if you didn't eat at the restaurant. The location was amazing. Right next to the Cathedral. Five minute walk to several different restaurant hubs, pedestrian malls, and 10 minutes to the beautiful Botanical Gardens. Note for travelers from the USA: tipping housekeeping is appreciated but optional. Buying treats for the front desk staff is always a nice touch :)

Steve Paul
Reviews 1

This is the perfect place to stay in Christchurch. The staff made us feel welcome and special. The Chocolate Dome desert in the restaurant is magnificent, simply the very best desert I have ever experienced. Sensational !!

Nedyak Hok
Reviews 1

Location was quite close to the airport so pretty convenient.The rooms were spacious and comfortable.Service was top notch in terms of both quality of service and attitude towards customers.

LISA YANG
Reviews 1

Christchurch that has prospered Comfortable DIstinction Christchurch hotel I can't feel the panic and destruction of the previous earthquake. Relax and enjoy the trip to New Zealand South Island Friendly service, spacious room, I really like it.

Shane Leupold
Reviews 1

Fixed a few things, so upgraded to 3 stars. First room was very "let me emphasize" ... very ... dirty bathroom with stains all over bathroom floor. Fresh stains ... next room was better, but hard to get over the initial impression.

Sharon W
Reviews 1

Great place to stay!!! Right in Cathedral square. So close to everything. Literally walking distance to so many attractions. Amazing service in every department. Great onsite restaurant. Highly recommend a stay here!!

Ash
Reviews 1

Very clean and tidy Close to great food in Oxford street Would definitely stay again

Ken Burgess
Reviews 1

First impressions count, as we walked into the lobby were greeted like old friends. Great start and the room was just as impressive, with a king size bed and spacious bathroom/shower. Bar area was comfortable and evening meal excellent. Staff were polite and helpful. Would definitely recommend and stay again.

Pauline Munro
Reviews 1

Extremely disappointed in this Hotel. Made enquire re a reunion for May next year. Went and Meet staff at hotel checked out rooms etc. Said they would get back to us with accomodation prices etc. Waited 2 weeks nothing. I sent them an e. Mail telling them really disappointed as the venue was perfect but we won t take the enquiry any further. I thought they may have replied with an explanation as to why no costs were sent through but nothing. I know they r a chosen hotel for Covid but we still would have been paying customers. P. Munro

June Hitaua
Reviews 1

The staff were all very lovely very helpful special thanks to Mike an Claire the well being team everyone there that played a part of the managed Isolation thank you all.. I enjoyed every meal I had thank you..The room was nice clean and the bed was very comfortable and a nice big TV.. What I loved also were the different choices of teabags coffee hot chocolate sachets you had with a small kettle an fridge cutlery plates cups and glasses..all you need..

Bex McKenzie
Reviews 1

They cancelled our booking last minute. Now we have to find somewhere else to stay during school holidays at last Minute. We book things in advance to get a good deal and now we will be ripped off because it s such short notice. They ve decided to do the governments quarantine because they can see they will get lots of Money from the govt so they don t care about the repercussions for their customers. And surely they knew quite a few weeks ago that they were going to do this, not sure why they waited until the last minute to let me know. Will never book them again, can t trust them to uphold their contracts!

Seventy Ocean
Reviews 1

Great hotel in an excellent place. Very calm and personally refreshing experience. I got a room on 5th floor with reasonable views. Room was comfortable and had enough things that you should receive in a good hotel. Hotel also had a car parking area which was very helpful as the access to car park was managed through hotel staff. I tried the breakfast and it was really nice. Overall good experience and I have given it 5 star as per my experience. I will leave it with you try and rate as per your experience. Thanks.

Sebastiaan van Gils
Reviews 1

I've been here almost 10 times now (business trips) and I keep coming back! Good rooms with proper beds. Shower depends on which room you have but mainly fine. The best thing here is the service and the food! The staff is friendly and is always there to help. The dinner menu has changed but it went from 4.9 stars to 5 (meaning it was delicious already), awesome hotel!

Matthew Clyndes
Reviews 1

Fantastic room over looking cathedral square bed huge bathroom perfect and the restaurant was not bad either all in all a good way to say buy to New Zealand thanks to the lovely check in people

Hugo Mendes
Reviews 1

Hi Distinction. I have already done my reviews on booking.com. I just liked the location. The room 902 is not like is showing in the pictures, the bathroom is old the showers is for people with less than 1.60m (I have 1.80). Very noisy... you can heard the elevator and the crane working outside... the breakfast is Chinese style and extremely expensive for the quality. By far the worst place, that I have stayed in NZ. I hope you can improve!

sarah sonal
Reviews 1

It was pretty good. Review dropped to a 3 because I was called that I had left my phone charger in the room and they would leave at reception, went to pick up and wasn't there, took about a week and a half of calling back and forward for it to be found and left at reception. Was not the staff working fault at all, it's a process that needs fixing :)

Warren Heck
Reviews 1

Great standard. Enjoyed the stay due to the great service. Could do with an extra light out two over suit case benches. A towel rail would be preferred over the current hook options. I recommend this hotel.

David Venter
Reviews 1

Stayed over for one night for business, rooms are very well appointed with modern comforts and a great shower. The only surprise and first world problem for me, there was nothing with a USB outlet to charge my phone. Normally there would be a clock radio or dedicated USB wall socket close to the bedside table.

Sarah Pakai
Reviews 1

We are here as returning KIWI's from the Middle East and the staff here are the most friendliest, helpful people. We may not see them but communication has been very caring and supportive. The rooms just gawjess. Isolation is part of the process and we were surprised to be moved from Auckland to Christchurch however very appreciative all the same. Thank you Distinction Chch for looking after us with the Army, Police and Border staff.

LEI LEGGO DONG
Reviews 1
Giannoula Mead
Reviews 1

The hotel was good and the centre of Christchurch. The room was nice but the bathroom had no hand held shower head. It was either a bath or a small rain old fashion shower. The breakfast was not brilliant either in comparison to all other 4 star hotels.