DRTx BREACHED my HIPAA rights and sent a false claims letter on 6/23/23.
DRTx left me worse off AFTER I applied for their "legal services", than I was without them in April 2023. I sought their support from them after receiving medical ADA denials/ denials of medical care in MyChart Messages from doctors. DRTx insisted that I signed their release to obtain my 2023 medical records. I signed their release to obtain January 2023-current medical records that included MyChart Messages which contained the ADA denials/denials of care. Without my knowledge, on 6/23/23, DRTx sent a letter to the medical Provider requesting records from JUNE 2021 (18 months EARLIER) while the release authorized records from January 2023. The letter claimed that DRTx "represented me in a legal matter". However, DRTx never provided a legal representation agreement, at any point in time. DRTx then denied me legal support claiming that my case was "meritless".
I requested my DRTx case file on July 9th and received it from them on July 13th. In It, I discovered that they NEVER obtained nor REVIEWED ANY MyChart Message records in my medical file. However, it was the only reason that I had signed their HIPAA release. How could DRTx truly claim that my case was meritless when they never obtained nor reviewed my critical evidence that was referenced in my DRTx intake form and in all record communications with them, from April to July 2023?
The case file contained a fraudulent letter and the concealed HIPAA breach of unauthorized medical records but no MyChart Message records whatsoever. When I reported the fraud and HIPAA breach to the DRTx Legal Director, in a July 14th email he attempted to deny them. He refused my calls that day.
On July 17th, he called, so I recorded him for evidence. At the onset of the call, he attempted to deny the legal violations but as the call progressed, he admitted that he was aware that no legal representation agreement existed in my DRTx case file AND that DRTx had received, and concealed, unauthorized medical records. When I pointed out that DRTx denied me federally-funded legal services for ADA violations under false pretenses since DRTx never obtained nor reviewed MyChart Message records, he got angry and said that DRTx does not submit DOJ complaints against the medical Provider for ADA violations.
I sent Patty Anderson, DRTx Deputy Director, a letter notifying her of the numerous legal violations committed by her Staff Attorneys.
Luckily, I had help and submitted a DOJ complaint with the DRTx case file and recordings of DRTx AND reported the ADA violations that DRTx attempted to deny.
Ironically, when DRTx participated in tampering with evidence of HIPAA-protected medical records, it validated my ADA denial claim, even more.