Direct Office Solutions Review

I highly recommend this place :) specially customer service, they were nice!
Thank you Kristen for your amazing service and suggestions!

They helped me figure out how to design our call center so that we get to maximize our space & they have such a huge selection of Pre-owned furniture! They were able to refabric our work cubicles, I love the colors!

Great customer service! Very knowledgeable!Highly recommend.

Professional and easy to work with! Helped me with the measurements of my space and had lots of inventory to choose from!

Great service , expert installation ,everything was in stock, no wait , had my office set up within a week ! So glad to finally find a great company.

This place is huge! They have new, used, and custom office stuff, and they have the tools and equipment on site to reupholster or do something custom so I'd say you can definitely find whatever you're looking for. My office has not used the full spectrum of their services but we had great service when upgrading some of our desks, and were really impressed with their staff and capabilities. Kristen even dropped off wood samples so we could choose the wood finish that would match the other furniture we had in an office (since we weren't doing a completed remodel/upgrade) and found the perfect match. We may not need new office stuff every day, but when we do, we'll definitely go back here!

Pro tip: They mentioned they do free ergonomic assessments, measurements, and space planning. We didn't need this at the time of our desk upgrade but it sounds like a good program! Mentioning in case someone here can take advantage of any or all of these services.

They are honest and very well priced. Will recommend them to ALL my clients! The owner is pretty handsome.

I had an amazing experience with this company. The staff was knowledgeable and friendly, they took the time to explain the features of their products and their rates are extremely competitive. I will definitely be back.

The worst. The sales representative Kristen lied about the functionality of the file cabinets we purchased. In less than 6 months - the bottoms fell out of the cabinets. They refuse to return calls. They refuse to resolve the issue. The worst customer service ever. Save your money and buy from a reputable company.

Kristen and her team are excellent! They are eager to exceed your expectations.

DOS has so many chairs, tables, and more that we were able to choose from for our organization. We were able to get in and out on budget and they could even deliver.

Great service, excellent prices and good quality furniture. Really loved working with this company- they go the extra mile!

From the initial consultation to delivery, I had great service. I had my furniture delivered on time and for a great price! Really happy with the both the service and furniture.

IMPRESSED. I am so grateful for all the help provided by the fine folks at this company. Danielle Dewillers was incredible in helping us get exactly what we wanted and came in under the budget we had ! We moved a law firm into a new space and she had us up and running in NO TIME AT ALL. Quality furniture, super capable shop will build for you and customized every request we had ! THANK YOU THANK YOU THANK YOU ! David at K & G P.A.

I had a great experience in dealing with Direct Office Solutions. Contrary to a previous remark, I had the pleasure to have Zach working with me and I have no issues with his service. The entire staff acted professionally and I look forward to future orders!

Great quality general and custom office products.Wide selection to choose from. We are more than pleased with the results of our custom office chairs throughout our centre. Definitely recommend!

These guys are terrible. Do yourself the favor and do not buy from them. We sent a check for furniture we wanted to purchase. Not even two days later we measured and found that the table was too big. The salesmen told me he had other interested parties that he had turned down so I asked him to please reach out to them because it would not work for us. I did not have a problem spending the money there(in credit) since they had deposited the check but they said their would be a 50% restocking fee even though I knew they had still not even taken it apart. I asked to speak to manager which called me back not even knowing what the problem was about and extremely rude. They could have had long time customers but instead they have the opposite, I will NEVER recommend.

This company is amazing! They were timely, honest, available, and fair. They gave me all the details without me having to ask and all the furniture was beyond expectations! Thank you Flavia, our office is BEAUTIFUL!

Amazing service! very professional from beginning to end. Worked with Flavia, she was able to give me what I wanted with in my budget. I would recommend them to anyone looking for a beautiful office look.

Direct Office Solutions was a breeze to work with. From the initial communication with staff, all the way to the management at the end. Kristen was wonderful and our space turned out to be AMAZING! Would definitely recommend, as many friends have had the same experience. :) Thank you so much DOS!

We recently moved into our new space and we love it!!! We worked with Direct Office Solutions and they did an excellent job understanding our needs and providing a solution that were aesthetically appealing and cost effective. We really appreciate the hands on approach during the process....thanks for the support!

By far one of the best discussions I made in using DOS. The girls are easy to work with fast and attentive! With out a doubt I will recommend this company.

We had a custom workspace designed by Tina and installed by Direct Office Solutions. It came out great and was installed flawlessly. I would recommend them for any of your office furniture needs.

Account Manager Flavia is a delight to work with. Delivery crew are very efficient. Great used furniture and new furniture. They work with your budget.

Kristen is amazing! She helped me find the perfect office chair for me and my grandfather!

Kristen was so helpful. She has a great knowledge if the products and helped me find exactly what I needed.

Great experience. Everything was perfect! Service was fantastic. My sales rep Kristen was very knowledgeable. Everything was delivered and installed as promised. I highly recommend this company.

Great products! Even better service!
With employees returning to the office from Covid, we needed a solution to rearrange our office space to make it a safe space. Brandon came to our office and set us up with the perfect furniture for our space. Kristen was amazing at closing our 18k square foot office space with great savings in return. Not only did our employees feel safe and distant but they were excited with the new office furniture and felt happy to be coming to work at an office space that looked great but more importantly, served their working needs! As the project manager in charge to deliver....I definitely recommend Brandon and Kristen to close your deals and deliver quality service! Thanks team! Will def be recommending your personalized services!

Excellent service. We worked with Kristen to get work stations that fit our budget and she came up with a custom solution for us. The pricing was pretty standard for what we did get, though. All in all, she was super responsive and helpful. Danielle is awesome. She came out at the last minute to help us salvage used cubie panels from a different office and worked with me to get them configured and reinstalled in our new office on a tight timeline. The teams that helped us move things, delivered and assembled our furniture were all very professional.

Love the quickness and professionalism of this establishment, when I need something fast they do the best they can to get it to me within the week Sales Reps are very professional also provided me with multiple options to get the most done for my offices

I had an amazing experience with direct office solutions, they very all very professional and extremely responsive. I worked with Zach and he was great. He got my entire office furnished and I couldn t be happier. I would recommend this company to everyone.

Highly recommended professional office furniture store. I had a wonderful experience and my sales representative Kristen was top notch!

To begin with, we received Excellent customer service from our first call to the installation. We got the furniture we were looking for and the Design team had it spaced out perfectly for our office layout! We were impressed with Tina in Design, her ideas worked perfectly for our business! I'd highly recommend this company!

Just don't do it. Everything is hunky dory while they take your money. Very bad follow up and bad attitudes from staff to management!

Horrible experience. Owner claims fake review someone has a bad experience with them instead of taking ownership!

Very poor service - they have no problem taking your money but when the sales man Zach Gordon orders the wrong part they dont want to fix issue. Kristen said she was going to fix the issue and order new part - when tried to contact her she does not respond.

Take your business somewhere else who has better customer service.

I had an amazing experience with direct office solutions. They helped me create a beautiful office and they were very helpful. The customer service was amazing!

I was looking for 3 exclusive office spaces for attorneys office with special vip room for clients. I had a good idea is what we wanted, but after meeting with Kristen, the options she suggested after having set up various high end clients herself, it was exactly what I needed! Not only where the office leaders team extremely happy and satisfied with the furniture options, but more importantly Kristen helped us meet our end goal of VIP client satisfaction. Clients come in, are impressed, have exact office needs to close the deals we need! Look up Kristen for her amazing service and suggestions!

I highly recommend Direct Office Solutions when it comes to office furniture. Setting up your office, large or small they will help do it all.
They will guide you throughout the whole process. They were so easy to work with and very professional. I can t thank them enough for designing my office and picking out the best furniture within our budget. We will be using them again and again for years to come. Thank you!

Do yourself a favor and don t waste your time here. The owner Kristen and her douchebag husband sold me a broken office desk which I paid over $5k for it. And they won t return phone calls or help me fix the issue. What a joke!

All the 5 star reviews are FAKE! This place is a joke. The owner is non responsive when furniture breaks. They sell garbage furniture that is cheap and breaks easy.