Dimnjak d.o.o. Reviews

You leave work, you wait for the chimney sweep for an hour, it doesn't show up. You go back to work, the chimney sweep calls. You make another appointment. The chimney finally arrives and says it needs to be installed, but you have to wait for 15 days! The courteous chimney sweeper Zlatko Riddle calls the boss, begs him if he can as soon as possible, but can't arrange the appointment, just like a surgeon: 11.IX. at 11.45. You leave work again, you wait again, again the chimney sweep does not appear. You call Chimney, they'll check and they'll call. They don't report anything. You call again, no one knows they should have arrived on the 11th. at 11.45. They will come to this address, type 27. IX. But in - quite another apartment! The main thing is that they send threatening letters to retirees, and when you call them, they have no time. Obviously they don't even have a pen to write down the agreed term of surgery. This is rare when you see a level of unprofessionalism.

Less money invented to take money clean the chimney in more detail

Rude and insolent people in the Call Center should be fired. What is the purpose of a call center if no information or advice can be obtained ?! When you ask a question raises an arrogant answer of the type it is not our problem, you need to know it, solve it, etc. It is unfortunate that we are forced to work with a company like this and give them money.

10 Minute Boiler Van Service?
I wonder what was serviced, tuned, replaced?
There are no parts in the account, there are no values of measurements, adjustments, absolutely nothing ...

They are clean and maintained, as the name of the company itself speaks.

A company that cares about the safety of Osijek homes.

Superficial and extremely unprofessional.
Too bad.

no one answers the phones, after reciting what to choose, error

Your employees do not adhere to the necessary epidemiological measures!

Rude on the phone by a rather harsh and as for the employee who received all the praise extremely nice gentleman not like a year ago when a drunk came and broke our gym because he violently broke. does not serve to honor.

Very bad and irresponsible. The workers are cheeky and rude

Complete boiler service for 350 kn in 15 minutes, and the problem on the boiler is still present ...
Mail with objection sent, and they play k .... and do not reply ...