Talked to them for well over a year to get them to do a job, even look at a job. They never called back, never scheduled, they finally said when I called said we needed a contract and sent a contract which I signed, then again no call, no schedule -- forever! Never dealt with a more frustrating company -- . gave up on them, and wrote cancelling contract.
Whoever I just spoke with on the phone was RUDE and insulted me by calling me a "smart**" just for asking a simple question about scheduling. I would not recommend this company. I should have known from reading several other bad reviews. Highly unprofessional.
I called this company to repave my driveway - months ago. They kept saying that they would show up, never did. I never had any work done by this company, but the fact that they came to my house, wrote me a contract (which I signed and returned to them within the week) and never came to my house to do the promised work, or kept me up to date with a call or email, shows a generally lack of interest and care. I will not call Digs again and I would not recommend them.
** A rep from this company did call me, and offered her apologies.
Digs has done several projects for the company I work for, and they've done an excellent, high-quality job on all of them. I'm extremely happy with their communication and conscientiousness, and recommend them highly.
Called them asking about concrete removal. The woman on the phone was HIGHLY unprofessional. Very short, rude, and even took it upon herself to curse me on the phone when I asked why she didn t lead with we re booked until June , which would have saved the course of the entire conversation. I should have expected something of the sorts given all the negative reviews prior.
If I could give less than a one star I would. I was driving on the highway and had to go around there truck bc they were in the fast lane not going with the flow of traffic. As I went around a rock flew off the truck and cracked my windshield. I tried flagging down the driver and he didn t see me, so I called the truck # and the owner Gretchen said it is a road hazard and she can t do anything about it so yeah.. her exact words. This is not how you should handle this situation bc now I have a cracked windshield and it isn t from anything I did. And now what I have to pay for it bc it s not Gretchen s problem? Would definitely not recommend this company being that the owner could careless ab the people having to deal with her company.
They do great work, Andy is one of their foreman who was a pleasure to work with and Brook was very helpful in planning and preparing for a retaining wall. Highly recommend them!
digsinc.com
