Reviews 11
Filters:
Rating
Language
Sort:
Most recent
C
4 years ago

Extremely poor consumer service. My first visit to...

Extremely poor consumer service. My first visit to get my laptop fixed went fine and the owner said the part could be ordered but it might take awhile (which I completely understand). However, when the shipping was taking much longer than expected, I called to get an update. I had to do this 3 more times because the owner/main guy was terrible at getting back to me. I even tried to find the part myself, which I did, and when I told him about it he still did nothing and proceeded to say that the first part he ordered might ve gotten lost in delivery. But he still didn t do anything about it or order another part. After 4 months of no progress I went to a different repair place and they were able to tell me in a manner of 5 minutes that they could have a new part in by the next week. The owner/main guys at digital brigade was not professional at all and had terrible costumer service. I would not recommend this place to anyone.

W
4 years ago

I brought my laptop in on a Saturday and he contac...

I brought my laptop in on a Saturday and he contacted me the following Monday letting me know it was already completed. The service was impeccable! He was very friendly and knowledgeable. I thought the price was good and came with a year warranty. He has my business for future issues.

J
4 years ago

If I need a computer fixed they have my business! ...

If I need a computer fixed they have my business! But the 5 stars is for the Star Wars selection they have! It s my nerdy side but I could spend hours looking though the mint Star Wars items. Always fair and always great!