uneventful installation and professional training. They just come in and do it all.
Excellent service and security, quality of installation and operations, High ethical values. Perfect for a security company.
We've been working with DGA for the past 10 years - servicing 7 of our 10 retail locations. Beyond satisfied with the level of prompt and professional service!
DGA Security is excellent and goes above and beyond. They did the cameras for my store and they are excellent quality. Great experience and great product!
Beware, DGA preys on small businesses. Their sales people trick you into signing a ten-year contract with prices that keep going up beyond the inflation rate. Avoid.
Our account rep, Christina, has been extremely helpful and made our office move as seamless as possible. The install techs were super friendly, helpful, and answered all of my questions/addressed all of my concerns.
I had the honor of working for DGA for over 10 years and can say without reservation that there is no other company that cares more about the security of clients or the quality of their work. From the initial sale to the installation to the central station monitoring, they take no short cuts and every member of the team works together to get it right. I left DGA more than 11 years ago but continue to send any and all referrals their way. I trust them implicitly to handle the security needs of any of my clients. I would challenge anyone to find a better, more competent, more caring, more professional company in the industry. I gladly share this review
DGA's team is very responsive (especially with urgent requests), helpful and solutions-oriented! Our company has had a very positive experience working with them. Very happy with the equipment and monitoring software.
I've worked with DGA Security for several years and our experience has been nothing but TOP flight. Always responsive, understanding, quick to reply/show-up/and get the job done RIGHT the first time. Hats off to the team at DGA Security
DGA Security does a great job. We feel very secure and rest assured.
Leaders in the field, will tailor a solution to your needs and provide fast and professional service at every turn.
Professional. Thorough. State-of-the-art. Nice people too.
So far, very good. Alex, our installer, was very helpful and knowledgeable. He explained the specifics of each item and help us configure the motion sensors and window/door sensors specifically for our house. Can't give five stars yet, since we haven't needed to follow up for customer support. Will update then.
DGA offer a reliable security service in my experience, but look at the small print on the contract before signing! They are one of the only security companies to sign people up to a 10 YEAR contract. They are also one of the more expensive companies in NY. They did not explain the terms of the contract to us before signing. Conclusion on DGA . Buyer beware!
This is the 4th year we use DGA, we're more than happy with their professional system and great service!!
DGA security system is on of the best company at there right now they Care about the client's
I ve been dealing with the DGA security team since 2004. Their response and attention to the client is outstanding. Whenever we need service, they let you know ahead of time who to expect via email. I recommend this company without reservation.
DGA Security provides a 5-star service with both their customer service and security system. The cameras are top-notch products, and the technicians supervisor (Jose) that they sent for our installation was very attentive to my requests. I would definitely recommend DGA to anyone wanting CCTV and alarm system.
We have been working with DGA since the beginning of our company in New York. we have always found the team to be professional and is working 24/7 to keep our staff and product safe. We would recommend them to anyone in the jewelry industry. Best regards, Peter Webster Roberto Coin Inc.
We love DGA!! It is a full service security company. Everytime we have to contact customer service they are always very helpful. Our representative is always available when we need her. I definitely recommend the company.
they have been fabulous from instalation to service. i would, and have recommending to many peers of mine.
Have been using DGA for past 15 years. Extremely professional and client service oriented. Have been very responsive to my evolving needs over time. I would recommend them very highly.
We are very happy with DGA. They are very responsive to all our needs. I would recommend them highly.
Prompt calls when alarms are sent from our business to their Central Station. Their associates are professional, knowledgeable and courteous.
Great company. IT savvy, great service, quality, state-of-the-art security systems. Always courteous and thorough. Been with them for 33 years, home and business.
Operates the way a security company should - strictly by protocol. There should be no shortcuts when it comes to company security. We have been using them for years and never had complaints with the staff or performance.
Poor Customer Service, been waiting Months for resolution for a service call.
Truly the finest security company I have ever worked with. I've been a security director at a number of companies and never have interacted with a firm this professional. From the sales and design experience, to the excellence of the installation to the super responsive support and service team. It's a nice feeling to know that companies like this exist.
DGA is very responsive, we appreciate the notifications we get from them!
We use DGA Security for our fire and security systems and are extremely satisfied with their service. They are very responsive, and their technicians are knowledgeable and professional.
Excellent Commercial Alarm, Fire and Access Control. Best in the Country.
The Customer service team is very fast and responsive. Excellent service would recommend.
ABSOLUTELY THE MOST PROFESSIAL & KNOWLEDGEABLE OUTFIT. PERIOD. Using them since 1987
DGA Security is a reliable well run service provider. We are confident that all of our security needs are taken care of at our Queens warehouse. Rick Jacobs VP ABC Carpet and Home
Our Company used DGA Security for many years & has found them to be extremely reliable with outstanding customer service. I recommend them highly.
Outstanding service and reliability. Recommended without any reservations.
Responsive and professional service. Very happy with our security system as well as the customer service.
DGA Security has alarmed our company for over 21 years. They are by far the best security company in NYC. We are extremely happy with their service and monitoring capabilities.
Very good customer service with short hold times and responsive, knowledgeable agents. Usually short turn around to schedule a tech visit (many times same day) especially for an emergency and on weekends. Overall, very satisfied.
DGA makes you sign a contract and that they do not explain the ridiculous fees or explain nothing just normal sign and then they have some microscopic letters that you cant even read when we wanted to cancel due to there high fees they said i had to pay the 1 year in advanced meaning almost 50K + legal fees. They are the worst dont get them.
I've been dealing with DGA for the last 4yrs, I have nothing negative to say about them. Outstanding each and every time we need their assistance. The techs always go above and beyond their work and make sure that I understand their work process.
I have been using DGA Security Systems for over 10 years. My experience with their equipment, training and support has been excellent.
Great service. Always on time and their reps are extremely knowledgeable
