4 years ago
So I had the worst experience with this company. I...
So I had the worst experience with this company. I won the house in August, I was initially scheduled to close in the last week of October but that didn't happen due to the fact the house did not have a water meter and they needed a final reading...well, that takes 3 weeks to get a clearance from the water dept (in which dlba was supposed to do beforehand). The closing specialist simone calls and says hey we finally got the reading so let's schedule another closing. November is booked, so now we schedule for dec.11 in am. So 24-42 hours before my closing I'm supposed to receive my closing info, didn't receive anything. Its finally dec.10 I call the dlba, of course no answer, so I call the company I'm supposed to close with(Amrock) and they told me Simone have never sent them the info to close and that they never received a clearance. So simone finally call me back and she's like I'll call the amrock company now. So Dec 11th gets here and my am time comes and simone calls me again, "we need to reschedule for a different time". I'm like okay, that's fine so we do the CLOSING FINALLY and we.get the code to the house, we go to the house and the CODE for the lock does not work. So we had to cut the lock off.and replace with our own. YES WHAT A HASSLE FROM THIS COMPANY, NEVER AGAIN.