3 years ago
This is the first negative review I ve written a...
This is the first negative review I ve written about anything -- but feel that I need to write this one.
I had forehead Botox injections at Desert Sky Dermatology on 2/15/18 ($352.00) and was told it would be about two weeks to notice a difference. At this appointment, another was made for 3/8 for the Botox follow-up (for what I had done on 2/15) and Voluma. Since there was no difference at all from the Botox by 3/1, I called to keep the 3/8 appointment for the Botox follow-up only and to cancel the Voluma which was going to be $1,500. I didn t want to throw good money after bad.
It was made very clear when I called on 3/1 that I only wanted to discuss the 2/15 Botox (to find out why it didn t work) and cancel the Voluma. When I went to the appointment today, I was told that if I didn t get more Botox or Voluma, but just wanted to talk about Botox , it would be $100. I explained again what I had clearly stated during my 3/1 phone call. The response That s our policy. So, apparently the policy is If you want to spend more money on something that didn t work (without any explanation of why it didn t) and spend even more ($1,500) on Voluma, we ll be happy to take your money.
I do need to add that the 2/15 appointment wasn't the only one that I wasted my time at. They had originally scheduled me for 2/5 which was with an aesthetician who didn't even do Botox, so I was rescheduled for 2/15.
I m very disappointed and will not be going back to Desert Sky Dermatology.