Always on time, PA Carly Fox is the best. All the MAs, PAs, and Drs. here are great to interact with for your appointments. You know they must have hundreds of patients, but you always feel that they remember you and know who you are. The front office staff is excellent, quickly responding to questions when you check in and out. Cant say enough good things about this dermatology office.
Just had the best experience here! Big thanks to Dr. Rkein,Daisy and Michaela, having to be all alone during cancer removal is so scary and these three were so kind and compassionate. Dr. Rkein did an amazing job putting my face back together. Love this office! Thanks everyone!
Very professional office and staff. I always feel like a very thorough examination and I'm very satisfied with the service.
Friendly office, they took time to listen to me as a patient.
Courteous, professional staff. Knowledgeable, friendly providers who explained the treatment plan in detail. Appointment started on time. It was a pleasure to doing business with this office. Definitely recommend!
Attentive, knowledgeable and was willing to spend enough time to answer questions without feeling rushed.
Professional, thorough, accurate, impressive to say the least and very competitive pricing. Desert Sky Dermatology and Ty Nielson are awesome. Thanks
Had some stubborn plantar warts that we finally removed. Always super friendly and professional visits.
My experience was very comfortable and the staff was professional and competent. Dr Wing was very thorough and took time to examine everything just as expected. My expectations were exceeded. Thank you Desert Sky Dermatology.
I had such an amazing experience at this office!! The whole process was so smooth and efficient! Ashley the PA and my MA, Enedina, were also great and fun to talk to!
Desert Sky Dermatology employees were very nice and efficient in greeting customers and taking care of paperwork quickly. The wait time was adequate but I had to wait 12 minutes after my scheduled appointment. I guess that isn't too bad. The prescriptions we're sent to pharmacy right after and we're ready right away. I am satisfied with them.
Dr. Wing and his staff are great! Friendly, caring and very professional. We're so glad a friend told us about them.
Great experience. Dr. Wing listened and Was thorough.
My apointment wait time is always short, staff is always friendly, Dr. Ali Rkein is amazing. He is very good at talking through my problems to determine the right plan of action. He has always been very respectful, kind and professional. I always leave feeling content and pleased with my service, and the prescriptions do their job.
Great place. Dr. Woods is spot on and knows his stuff. I would highly recommend Desert Sky Dermatology to others.
Sign in for appointment was very efficient and wait time in waiting room was short. Questions and exam was completed with caring professionalism. Very pleased that I was referred by both friends and family.
This staff is absolutely AMAZING!!!! From the front desk to the doctor's chair....most impressive service and care and concern for their patients.
Professional office, staff, doctors. An office where people are knowledgeable and know what they are doing. Superb
Very professional, friendly & knowledgeable. Waiting time was minimal. My exam was very thorough and everything explained in terms I could understand.
Ashley was great. She carefully listened to all of my concerns and then recommended a treatment plan.
So friendly! The had us in a room at out appt time and we only had to wait a few minutes. He did not rush through our appt. The dr answered all of our questions and explained everything to us before starting. Highly recommend!
I have been cared for by Drs Rkein and Wing for several years. They are compassionate and provide high quality dermatology care. The have treated me for three different skin cancer types. I cannot day enough good about these physicians. They are outstanding. I would recommend them for any patient needing evaluation, diagnosis or treatment by a dermatologist.
Very professional staff amid this COVID-19 situation.
Responsive, excellent care from staff and Dr. Woods.
Have been going here for a couple of years. Have seen Dr. Woods, Dr. Wing, and PA Ashley. Have been comfortable with all of them, and believe patient care is their #1 concern. Wait times have been minimal, and I always leave feeling that my issues have been dealt with professionally. If I was more vain, I'd go for some of their cosmetic procedures!
Clean office, amazing staff, short wait time, friendly providers!
Dr Matthew Woods and his staff are excellent. I highly recommend him as one of the kindest, compassionate, thorough, and knowledgeable physicians that I have ever met.
This was my first visit to a dermatologist in nearly 10 years for a full body exam. I was impressed with the staff at Desert Sky. Everyone was very friendly and Dr. Wing was extremely thorough and professional.
This is the first negative review I ve written about anything -- but feel that I need to write this one. I had forehead Botox injections at Desert Sky Dermatology on 2/15/18 ($352.00) and was told it would be about two weeks to notice a difference. At this appointment, another was made for 3/8 for the Botox follow-up (for what I had done on 2/15) and Voluma. Since there was no difference at all from the Botox by 3/1, I called to keep the 3/8 appointment for the Botox follow-up only and to cancel the Voluma which was going to be $1,500. I didn t want to throw good money after bad. It was made very clear when I called on 3/1 that I only wanted to discuss the 2/15 Botox (to find out why it didn t work) and cancel the Voluma. When I went to the appointment today, I was told that if I didn t get more Botox or Voluma, but just wanted to talk about Botox , it would be $100. I explained again what I had clearly stated during my 3/1 phone call. The response That s our policy. So, apparently the policy is If you want to spend more money on something that didn t work (without any explanation of why it didn t) and spend even more ($1,500) on Voluma, we ll be happy to take your money. I do need to add that the 2/15 appointment wasn't the only one that I wasted my time at. They had originally scheduled me for 2/5 which was with an aesthetician who didn't even do Botox, so I was rescheduled for 2/15. I m very disappointed and will not be going back to Desert Sky Dermatology.
Desert Sky Dermatology was wonderful! We were taken to the exam room right at our appointment time! The Procedure was carefully and reassuringly explained. Ty the PA and Emily his assistant were very pleasant and professional. I would recommend them in a heartbeat!
I have used Dr. Woods since right after he opened his practice. I have found he and his staff to be both very professional and friendly. Over the years his practice has grown significantly for good reasons. I highly recommend this business.
First time to Desert Sky and I was very impressed! We were welcomed right as we walked in the door and the wait was minimal. Dr. Nelson came into our room, ready and eager to help. He was very friendly and kind, as was his assistant, and they answered all the questions we had. My son will be going through a 6 month treatment with Dr. Nelson and he earned our trust within the first visit! So happy to have found this office!
My doctor was very kind and thorough! I really appreciate his careful diagnostics.
I Definetly would recommend this place! From the first phone call to set up an appointment to the warm greeting at the front desk, I was treated warmly and they made me feel comfortable. Kristin, Dr Ty s nurse was wonderful and I felt like she was more like a friend! Dr Ty is AMAZING! Where has he been all my life?! He was thorough to a fault! I don t think I ve ever had a better exam! I came here on a referral by several in our neighborhood and now I know why they love it here!
First time visit, was taken in at my exact appointment time and attended to rather quickly.
Dr. Wing and the entire team have been great. And I barely waited to see the doctor; that's rare!
I was a new patient! I had NO wait time, the Dr. was so friendly, informative and took so much time answering my questions. Absolutely wonderful experience and would highly recommend.
I was seen in a timely manner. The answered my questions, and the staff and Dr, wing listened to my concerns. Great!!
Dr. Woods was one of the best dermatologists I've been to. Very knowledgeable and willing to walk through all of my options. He ended up removing some spots under my eyes and did a great job not causing scarring.
From booking my appt.. Checking in with front staff. I felt so welcome !! Ali assisted Dr. Woods, she is so sweet. Dr. Woods is so thoughral, he noted a freckle(normal) that I had not. Dr Woods is complementive of his staff and that means alot in a busy work environment. Could go on and on. Pleasure to see Dr. Wing. This is a great team. Many thx.
Quick check in. Ashley was amazing. Super personable.
Awesome experience. First time here and everyone was very friendly and professional. I will definitely refer this office to all my family and friends! Ty Nielsen was great!
I just had my first appointment today at Desert Sky Dermatology. It was an excellent experience. I had several spots that needed to be addressed. Ty took his time and addressed each area of concern. I had waited a very long time to see the dermatologist and was nervous about what they would find. Ty was excellent at calming my fears and assuring me that if anything was found it would be taken care of. All in all I had 5 areas that needed to have a skin biopsy and several other areas that needed to be frozen. I definitely felt like I was in good hands.
I was a new patient and even filled out all of my paperwork online, ahead of time. Several people came in after and were called back. After 30 minutes of waiting and being the last person left in the waiting room, I cancelled my appointment. I'll find a dermatologist who cares about patients and respects their time.
The staff was great/friendly and Dr. Woods does an excellent job and has perfect beside manner!!
Dr Woods and staff were excellent! I highly recommend this doctor and clinic.
Worth the drive! This is not the closest dermatologist but dr woods is by far the best I have seen. I didn't feel rushed like the 2 other dermatologists I have been too and he takes the time to make sure you understand the risks and procedures. The place is huge and brand new, the wait time is almost non existent. Highly recommend
I called at the last minute and Skin Ritual fit me in. They took so much time with talking about my new skin care plan.
Got right in after completing initial paperwork and the examination was thorough and efficient.
Desert Sky Dermatology saved my face! I got melanoma on the side of my face. Dr Woods did an AMAZING job with the stitches to minimize scarring. I was so worried I would look like Frankenstein and you can barely see the scar. The entire staff is caring and professional. They do a very thorough job with skin checks and monitoring any changes. Highly recommended!
The doctor and staff were very professional and friendly. The wait time was longer than expected, otherwise I would have given a 5 star rating.
Love Dr. Woods. He is very knowledgeable about all dermatology issues it seems. However, it is very difficult to get in to see him. You must make appointments months in advance. Visits also seem just a bit rushed, but I do feel like I'm in good hands there.
Very nice/clean offices, good location for the east valley. Dr. Ty was great and everyone is very professional and nice, as well as accommodating.
The Staff and Dr. Woods are excellent. Best dermatologist I've ever had. My whole family goes.
Wonderful doctors and staff. Very thorough. Appreciate them!
Been going to Desert Sky Dermatology for 3 years, and they are knowledgeable, have lots of options to help treat acne, friendly and the office is very clean. I recommend them to my friends.
The staff was very friendly! But even more impressive was the fact that I didn t have to wait. My appointment was at 10:50 am and I was done with my appointment at 10:53....I spent 15 minutes with the PA. TOP NOTCH!!
I love Dr Woods and his Desert sky team. They helped me spot and Dodge stage 2 skin cancer a couple years ago. And the care and effort him and his team have out in have kept me healthy since then, and I look forward to working with them in the future. Definitely recommend for your derm needs
Extremely friendly staff; everyone from the office staff to providers are very kind and helpful. I was brought back on time and seem by the provider quickly as well. He did not seem rushed at all and I felt like my concerns were all addressed.
Desert Sky is a very impressive office. My doctor and assistant were very polite and knowledgable. I would highly recommend this office.
8 am appointment, out by 8:15 am. Great treatment of exam, precancerous freezing, and skin scraping and consulting.
Desert Sky Dermatology was great!! Very little wait and the staff was great, the Doctor was great, very happy with everything
Dr. Woods is great! Everything was easy and effortless. Highly recommend this office. Professional and Efficient as can be!
Dr. Woods is extremely knowledgeable and professional. Treated very well by the staff and all are easy to work with.
The office staff is so friendly and helpful, I called and was able to get an appointment at the last minute from a cancellation. Appointment was on time no long waits and I didnt feel rushed while in the exam room, Dr. Wing is so caring, friendly and knowledgeable.
I love this dermatology practice. I am blessed to have been a patient of Dr. Wing s for several years. He is amazing and provides the best care. I would highly recommend to anyone!!!
I went in to have my warts removed and they used the nitrous gas and pay $164 for it and was told that if the warts didn t go away that I should go back and re-do the nitrous again, but the warts that was supposed to be taken out didn t go away, so I scheduled another visit to have it done again thinking since the first time didn t work they were going to do it again for free. NOPE, I was told after having it done the second time that I needed to pay again the same amount that I paid the first time! What if it s intentional to spray it a little bit so that you will definitely come back and charge you AGAIN! Just SAYING! Not going back again.
I was referred to Desert Sky Dermatology and Surgery Center in 2016 when we moved to Gilbert from Bellevue in Washington State. I have always been very careful to do an annual checkup with a Dermatologist and I have had some very good care. I was assigned to Dr Ali M. Rkein and I have since had 3 successful surgeries for skin cancer. Dr Rkein is a remarkable Surgeon so the results are barely discernible. I highly recommend Dr Rkein and his staff for their expertise and excellent care at Desert Sky Dermatology and Surgery Center.
Best experience ever at a dermatologist! This group is kind, efficient, does a top-rated job.
Staff is nice and Dr. Woods is thorough and explains things well. Directions should be more explicit (cross streets, etc.). My GPS looked me to a neighborhood West of the office location.
Great staff, very kind and attentive to my concerns.
I just want to say that this is the best Dermatologist and I'm so lucky to have Dr.Wing as my doctor! I have been struggling to find a reputable place to go to and all staff has been very helpful, kind and amazing! Thank you for putting my mind and nerves at ease!!!
The assistant was very pleasant and explained what he was doing. He answered all of my questions and was very professional. I have been going there for several years and will continue to do so.
Dr. Woods is the best, thorough, explains in easy to understand terms, very professional and kind. Thanks!
Dr. Woods is a fantastic dermatologist, great bedside manner and all of the staff was very kind and courteous! I'd recommend their office, as well as return for my annual exam. Thank you!
TY was amazing! He makes you feel comfortable right away and answers any questions or concerns. He is such a people person! I would recommend my friends and family to him!
Very professional staff & great results. I liked that they didn't try to up-sell me on cosmetic dermatology. I got the Hydrafacial & I am quite pleased with the improved clarity, softness & skin tone. Would definitely recommend.
I had an amazing experience at Desert Sky. The staff is very nice and helpful. The providers are extremely talented and they got me in and out quickly. I was a little nervous initially, because I had never been to a dermatology office. However, they were all very kind and made the experience wonderful. I went there for cosmetic help and I am very pleased with the results.
Best Dermatology in East Valley! Caring, compassionate and excellent patient care!
Everyone is so nice and understanding. I got 2 MiraDry procedures over the last 2 years and they've been great each time.
Dr. Wing was very professional, answered all my questions and treated me with dignity and respect.
Great place! Every visit is such a good, positive experience. Everyone seems to love their job, and they all do it well! I am a fan!
Great and friendly people. Dr. Wing is great. He is a good listener and explains things in great detail. You can tell he cares about getting you the best care and solutions.
I saw Ty. He performed a full cancer screen on my body and made me feel very comfortable. I have already talked my wife into making an appointment and one of our friends.
The first time I went to this office was a few years ago and I was happy with the care I received from Dr. Woods. However, over the past year, my husband has been seen twice and my 15 yr old daughter once by one of the PAs and the care they received was awful. We will not be returning.
Been seeing Dr. Woods for several years now. Easy scheduling. Little wait time. Staff and Dr. Woods professional with good feedback. They had my records and knew our history.
Love love Desert Sky! I see Ashley Conway mostly and she is so nice and personal. The supporting staff is very friendly and are easy to work with on appointments and all other stuff. Dr. Wood comes in and says hello and check on any questions I might have if he is in the office.
Clean office, staff is always friendly and accommodating. Wife had Botox here a couple times and keeps getting little bruises despite following all protocol of avoiding blood thinners, etc. Otherwise, had a mole removal and biopsy - was very simple and pleasant (as pleasant as can be expected!)
