Judging by all the other poor reviews, I guess it'...
Judging by all the other poor reviews, I guess it's on me for using this company for doing some drain sloping for our showers in our business.
Although I was able to renegotiate the cost due to them not lowering the drains as instructed in the work request and having to do it myself, i had to spend an additional $1600 (more than the cost of the job) to repair a big screw up on their end.
Not only did they not correctly slope the floor like we asked in 1 of our 3 rooms, it was actually much worse than the original state before we hired them. Our entire room filled with water and ended up damaging our brand new door frame. So after installing a berm across the floor to mitigate the water and door frame repair, it costed us an additional $1600.
As a business owner and someone who deals with contractors and business in general on the regular, the right thing to do on Derrick Concrete's end would be to apologize for the mistake, pay for the berm and door frame, take it as a learning experience and move on. They weren't rude by any means. I just kept getting told that someone was gonna get back to me on approving paying me back, and having to be the one who always followed up with long gaps in between hearing any updates. Now they have basically ghosted me, which I am not surprised judging by the comments I'm reading.
Poor way of doing business. If the folks at Derrick Concrete ever fall on hardship, or wonder why anything negative is happening to the company... This is why. It's called KARMA. I know I'm not getting my money. But what goes around, comes around.
Looking to hire a concrete company, I wouldn't say don't use these people, but be that the job is done exactly how you intended before paying a bill with them.