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k
3 years ago

Just bought a 2019 Traverse from Curt King, could...

Just bought a 2019 Traverse from Curt King, could not say enough about Curt taking the time to understand our needs and helping us to find the right vehicle. His service and explanation of vehicle features was above and beyond! Thanks Curt for all the help!

M
3 years ago

Don't buy here. I test drove the car one day it se...

Don't buy here. I test drove the car one day it seemed ok. I came back bought the car the next and drove it home. I had the car for maybe 30 minutes and the engine started knocking. I brought the car back and they did not honor my extended warranty to fix the vehicle. However, they did take the vehicle back. Worst car experience ever.

R
3 years ago

I got the chance to work with Chris Kamp. He was ...

I got the chance to work with Chris Kamp. He was knowledgeable and guided us quickly through the process. I will definitely be returning to work with Chris when we make our next vehicle purchase.

L
3 years ago

Helpful staff that isn't overly pushy about trying...

Helpful staff that isn't overly pushy about trying to sell you any particular car. I've bought my last two used cars through this dealer and had very positive experiences both times. Their garage also works quickly and is reasonably priced. They're also honest with me and tell me if it's cheaper to take my car elsewhere for a fix. :)

D
3 years ago

Top notch dealership!!! I bough a car for my teen...

Top notch dealership!!! I bough a car for my teenager daughter recently. Our expectations were beyond exceeded in professionalism, patience, communication from the sales team up to the owners. We were also given a great price! Best dealership I have encountered in Illinois.

K
3 years ago

Went into Ray Dennison Chevrolet to see about a Ch...

Went into Ray Dennison Chevrolet to see about a Chevrolet on the lot, I ran into Curt Durm. He made me feel welcome and asked me how he could be of help. He showed me the new car I was interested in. He really cared that I liked it. He showed me how to operate it, everthing was new to me. He was patient and cared about what I thought . He even got me into the price range I wanted to pay. I recommend you find Curt when you are ready for your next one.

M
3 years ago

Thank you Rick Wisner for an exceptional experienc...

Thank you Rick Wisner for an exceptional experience as always. We truly appreciate all the work you did to get us into the vehicle we wanted. We would recommend anyone looking for a vehicle to visit Ray Dennison and Rick Wisner before making a final decision. You will not be disappointed. They always go that extra mile to ensure you in are satisfied.

B
3 years ago

Over the course of the last 20 years I have purcha...

Over the course of the last 20 years I have purchased or leased over 10 vehicles from Ray Dennison Chevrolet. I am always impressed with the way I am treated as a customer. Curt King is a great salesman and always works to get me the best deal possible.

A
3 years ago

I just wanted to thank Brian Dennison and Lawrence...

I just wanted to thank Brian Dennison and Lawrence Hutchinson from Ray Dennison for their exceptional service. They were very attentive to my service issues and my car was fixed in a timely manner without issue. Thank you as always for all of your help!

T
3 years ago

Wonderful experience! Bought my truck from there, ...

Wonderful experience! Bought my truck from there, and had a great transaction. The dealership and the service is highly recommended. My favorite salesman, Butch Brakebill is always a smiling face. I would recommend everyone to shop here!

P
3 years ago

Liked the fact that they didn't try to push me in ...

Liked the fact that they didn't try to push me in to buying a truck if I wasn't ready . I wanted time to think about it,to me that's important for business.you don't want your customers to end up unhappy because they might not ever come back.other dealerships should try this.

M
3 years ago

Great People! Our salesman was Steve and he was g...

Great People! Our salesman was Steve and he was great to work with! He was very understanding and worked with us and answered all of our questions. It was pleasure to work with him and everyone at Dennison. Thanks for everything!

J
3 years ago

I came to look at trucks after hearing numerous go...

I came to look at trucks after hearing numerous good things about Ray Dennison. Chris Kamp was my salesman and was very polite and understanding of my vehicle needs and financial needs. Their team worked diligently to provide me the best value for the truck I bought. I couldn t be happier with the whole process and I love my new truck!

S
3 years ago

Everyone I interacted with at Ray Dennison and esp...

Everyone I interacted with at Ray Dennison and especially Steve Haynes was very helpful, honest, and fair, which made the car buying experience more comfortable as a female looking for a reliable used car for her teenager.

S
3 years ago

I feel bad about leaving this review but people ne...

I feel bad about leaving this review but people need to slow down ....
I was in a 'not my fault' car accident that totaled my vehicle. I was sold a car that I can barely afford because I was in a hurry (my fault).
When I wrecked my vehicle, it was not paid off and I had GAP insurance on it, vehicle and insurance purchased from them. All I asked for was to see if I was owed my GAP insurance proration and I asked the car dealer several times about it to which, I always received the messages back, "I will find out, these guys never tell me anything." I emailed the car dealership because I never heard back to which they forwarded me back to the dealer and still the same response. I eventually gave up which is what they wanted me to do. The car dealer also screwed up the OnStar services so I never got to benefit that either. OnStar was a nightmare in and of itself.
I took my vehicle in for a scheduled maintenance (oil change). When I bought my vehicle, they didn't tell me about my two free oil changes. I was so surprised and happy when I got my first free oil change! As the gentleman was standing with me, signing the paperwork, he said, 'I will see you next time for your second free old change." to which I replied, "I get another one??!!" and he said, 'Yes, when you purchase a new car, you first two oil changes are free." Alrighty then!!!
This week, I was in desperate need of an oil change. I had been busy with the holidays and a death in my family so I was in like 3 thousand miles over an oil change. Assuming my oil change is free, I go in and get my oil change. When I had to pay, they could tell I was upset. Again, I didn't read my paperwork and he tried to justify by saying that the, '2 free oil changes were only good up to 24,000 miles'. He Should have read my paperwork too because I would have never received the second oil change for free anyway so you shouldn't have said it was free after the first one because I bought my car at 15,115 miles. This might not seem like a big deal but everything has just been a frustrating experience.

J
3 years ago

We were searching for a very specific car. We foun...

We were searching for a very specific car. We found it! With the help from Curt King. He was a huge help on all aspects. My daughter is so happy we found the car she wanted and it was a very pleasant process. They all were very accommodating and patient. Very nice!

D
3 years ago

Great experience just purchased a 2016 silverado Z...

Great experience just purchased a 2016 silverado Z71.This is my third purchase in 9 years. Rick Wisner he is great new or used he will do his best to find what you want or need. Rick sold me my first car from Ray Dennison 9 years ago and im on number three. So if anyone looking for a new or used car or truck go see Rick "wiz" Wisner great guy and he will always have my business thanks Rick I'll see again soon.

T
3 years ago

Dennis was very helpful when it came to buying a c...

Dennis was very helpful when it came to buying a car. He made it very easy for me to find something I like. And even accommodated all of the things I wanted in a car. I am very happy with my purchase. He is very friendly and kind and made buying a car seem simple.

K
3 years ago

Great no presure team but listen and care about ur...

Great no presure team but listen and care about ur wants and needs john becker laid back yet get it done the way u need it done sales guy truly great classy guy but the whole crew ive met and been dealing with them for 4 cars now

D
3 years ago

I stopped at Ray Dennison Chevy to see the 2014 of...

I stopped at Ray Dennison Chevy to see the 2014 offerings and met Lance Klumb - sales agent. Lance was GREAT to work with. He provided an abundance of information, answered all my questions, and was very friendly and personable. Also, and just as important, Lance did not push me into buying at that moment but was there to assist with anything I needed. Salesmen like Lance make car shopping a pleasurable experience. I will be back when I am ready to buy. Thank you for the experience.

L
3 years ago

When we bought my car last year Steve Haynes was s...

When we bought my car last year Steve Haynes was so helpful, we returned and bought a car for my husband this year. We just thought we'd go in and "look", didn't even take in the title for a trade-in! But Steve understood just what we would want, and took us straight to it! In both cases, the car we drove out with was the only one we test-drove, because Steve nailed them immediately! He's easy to be around, extremely knowledgeable about the inventory, and was able to satisfy our financial concerns. He's followed up with us to make sure we're happy, and we couldn't be happier!

J
3 years ago

Had some issues at first but Ray Dennison was very...

Had some issues at first but Ray Dennison was very cooperative and resolved all my issues.

They were there for me as a customer and listened to me.
Had A few back and forth phone calls but everything worked out.

For this service alone I would recommend them. You don't get service like that from many businesses.

V
3 years ago

My husband and I bought our first car here and wer...

My husband and I bought our first car here and were so pleased with our experience we came back shortly after to buy a second car for our growing family. Our salesman was awesome! I always recommend Kent Bradsher at Ray Dennison in Pekin to anyone looking to buy a car. He was super thorough and really nice and we left with exactly what we wanted. Also, We brought our young kids along and they didn't get antsy or rowdy because there were coloring pages and crayons and snacks! We want an SUV in the future and we for sure are going back to Kent!

E
3 years ago

I brought it back in to have something re-checked,...

I brought it back in to have something re-checked, that was on an open ticket. i was recharged the same amount that i previously paid the month before. Not to mention i had to have the service department fix my tail light ( they tried charging me for) that they did not put back together correctly. and they were suppose to fix a .on the front tire that is still not fixed! and they were suppose to replace the gas that they ran out of my car( and put extra miles on) while they had it for a week, which did not happen.
the manager of the service department seems to be decent but the others out there.......

M
3 years ago

I would like to say Thank You to Jim Wisner on get...

I would like to say Thank You to Jim Wisner on getting us in our Chevy Cruze and also Kathy Beal in the Service Dept. I really appreciate all the effort in resolving our issue. I would like to apologize on the rough start we had but I am greatful the in the end it was resolved. Thanks again

S
3 years ago

John Becker has been my salesman for the last 28 y...

John Becker has been my salesman for the last 28 years and I have always been treated with respect and driven away very happy, my husband and I have always been satisfied with our new car/truck purchases :)

S
3 years ago

I would like to express my appreciation for my ser...

I would like to express my appreciation for my service at Ray Dennison Chevrolet, in particular my salesman, Chad Mucciante. As a mother I completely appreciated his identifying all the safety features that will ensure the safety and security of my children. I had limited knowledge of 'crumple zones' and 'side-airbags', but I feel that Chad Muciante aided in setting me at peace, and comfort that my family are safe in secure in my Trailblazer. Thank you Mr. Mucciante, I truly appreciate you set my mind at ease, and the Trailblazer ain't too bad either:-) !!!Thanks again Chad

D
3 years ago

Your whole team at Ray Dennison is amazing and the...

Your whole team at Ray Dennison is amazing and they deserve a rating of more than "10". We've been doing business here for over 25 plus years and each time they beat our expectations. This time we had a new salesman as Lloyd had retired. Thank you Jim Waldon for your above and beyond help and for placing us with Curt King for an enjoyable time purchasing our new 2021 Equinox and Amit Mark was amazing with his financing knowledge. We will always purchase our remaining vehicles here without a doubt. Need a car, truck or suv contact Curt King to help you out. Happy New Year to all Ray Dennison employees.

P
3 years ago

Service was very busy but the employees were all v...

Service was very busy but the employees were all very calm and friendly as they helped me with my needs. - I probably could have had the work done cheaper elsewhere but I trust RD because they do it right and stand by it!

s
3 years ago

Kent Bradsher was the one who the sales person who...

Kent Bradsher was the one who the sales person who helped me and he was fantastic! Went above and beyond to make my experience one to remember-outstanding customer service!! Very excited with my new purchase! Thank you Ray Dennison I will be back and sending more people your way :)

D
3 years ago

I didn't have the best time shopping around for a ...

I didn't have the best time shopping around for a car by myself. Butch Brakebill made the experience 100 times easier on me. He helped me buy my first car and I couldn't ask for a better one! I suggest him and Ray Dennison Chevrolet for anyone looking for a car and good deal!

R
3 years ago

My Wife and I went to Ray Dennison and couldn't ha...

My Wife and I went to Ray Dennison and couldn't have been more pleased with our car buying experience. Do yourself a favor and ask for Chris Kamp. He was very easy to work with and was very knowledgeable about the cars we were interested in. The great thing about our experience is how laid back it was there. We didn't feel any pressure at all to buy and they gave us a fair price on our trade-in. Buying a new car is always stressful, but Chris made it as painless as possible. As a matter of fact, I went back the next week and bought another car for myself! My Wife shouldn't be the only one with a new toy:-)

K
3 years ago

Three years ago I bought a truck from Ray Dennison...

Three years ago I bought a truck from Ray Dennison Chevrolet for $4000. Three days after I drove it off the lot the truck broke down and could not be driven. I found that the repair was going to cost $3000, just one thousand less than I paid for the vehicle. They refused to fix the truck. The dealership knowingly sold me a bad vehicle and refused to make it right after the fact.

J
3 years ago

I had a unique service request requiring use of GM...

I had a unique service request requiring use of GM s Tech 2 (scan tool) to reprogram a function on my car. After speaking to several other dealers I was losing hope that I could find someone competent enough to understand what I was asking for. I gave it one more shot and called Ray Dennison. Allen in the service department knew exactly what I was talking about and took care of me the same day. Thanks Allen!

D
3 years ago

I recently purchased a 2015 Equinox from Chad Mucc...

I recently purchased a 2015 Equinox from Chad Mucciante. He was very thorough and knowledgeable about the vehicles I looked at, which made it easier for me to make a decision. I did not feel pressured and was given all the time I needed. Car shopping was something I used to dread but he made it easy. I highly recommend this dealership and Chad.

C
3 years ago

I bought my car on 2-19-21 and when I tell you the...

I bought my car on 2-19-21 and when I tell you the guys at Ray Dennison show their customers the utmost respect Kent walked around in the snow might I add with me very patiently just to find the perfect car for me and made sure I was happy from beginning to end. I highly recommend Ray Dennison you won t be disappointed

A
3 years ago

Went two different dealerships and didnt get waite...

Went two different dealerships and didnt get waited on but at ray dennison within minutes I had two employees John Becker and charlie vaccaro helping me with allot of test drives! And a purchase.

K
3 years ago

I absolutely LOVED our experience here. We were ma...

I absolutely LOVED our experience here. We were matched to a great car and loan option, and couldn't be happier. The main draw for me was the professional care and consideration that Greg Pollard took in caring for both of us adults as well as my 5 year old girl. He went completely out of his way to help us be comfortable with our experience, and she loved her time with us there. If you want a great place to find a vehicle with no pressure sales and helpful assistance throughout, this is the place for you. The financing steps were a breeze thanks to Amit Mark as well. We were home with a new vehicle in just a few hours. AND, my Jeep loving guy went home happy! Thanks!

C
3 years ago

I just bought a used Impala from Dennison. My Sal...

I just bought a used Impala from Dennison. My Salesman was Kent Bradsher. He was amazing. Very nice and respectful and both he and the finance Mgr. Worked well with me to get me what I needed in my price range....Thank you for all your help.

E
3 years ago

John Becker was friendly, professional, & made an ...

John Becker was friendly, professional, & made an effort to make my first buying experience enjoyable! My purchase took a couple days & he made sure to keep in contact with me so that everything would go smoothly. I am very happy with my purchase & my experience :)

D
3 years ago

Best experience buying a car from Lawrence Hutchin...

Best experience buying a car from Lawrence Hutchinson. I wouldn't trust going with anyone else other than Him. I recommend talking to Lawrence for anyone interested in a new or used vehicle at Ray Dennison Chevrolet.

C
3 years ago

Great place to shop. Friendly staff. Great prices....

Great place to shop. Friendly staff. Great prices. Great service and parts dept. Be sure to stop by Rod Force's desk. I bough cars off his dad. Now I bought a camaro off Rod Force last October. Super hot car. Look for a yellow Camaro at car shows. Tell Rod I sent you.
Charles Emig
Bartonville

D
3 years ago

After being turned away by numerous other dealersh...

After being turned away by numerous other dealerships, I decided to stop by Ray Dennison in Pekin. Even though I was upside down on my loan, the friendly staff promised to do their best to help me out. I was shocked at how quickly they found a solution! With the help of my knowledgeable salesman Butch Brakeball, Ray Dennison Chevrolet delivered an efficient, honest, and fun experience that I will never forget!

E
3 years ago

My family and I have been buying cars from Ray Den...

My family and I have been buying cars from Ray Dennison for years and we will not go anywhere else. It's always such an easy process and they have the best selection to choose from. It's a family owned dealership and you feel like family when you are there. Do yourself a favor and check them out the next time you need a vehicle

T
3 years ago

I have bought all my cars from Ray Dennison Chevro...

I have bought all my cars from Ray Dennison Chevrolet. They are a family owned business and always make you feel like you are part of their family. Jim Wisner (Wiz) is one of the most knowledgable salesman they have. He makes a car buying experience so much better with his humor. I would highly recommmend Ray Dennison Chevrolet to anyone that is in the market for a new or used vehicle. just ask for Wiz and you wont be disappointed!

R
3 years ago

Here's how good Ray Dennison Chevrolet is: I live ...

Here's how good Ray Dennison Chevrolet is: I live in New York City and went all the way to central Illinois to purchase my Chevy Traverse from the good folks there. I knew I'd get a great car at a great price and I haven't been disappointed - the Traverse is still running beautifully six years later!

I've also known the family for years - they're honest, hardworking and devoted to their customers. Hard to go wrong with these folks. Five stars!

s
3 years ago

I was disappointed with the service this visit. I...

I was disappointed with the service this visit. I went in for an oil change and a tire repair and it took an hour and a half. The repair cost $25 which I thought was steep. After they finished they washed the truck for me. When I went to leave I realized they washed it with the sliding rear window open. I received a sorry. Then the tech. Forgot to reset the oil life on the computer, so I had to go back. Lastly they rotated the tires and did not check the pressure. I put air in them when I got home. All in all the experience sucked.

M
3 years ago

One of the BEST dealerships in the Midwest I'd rec...

One of the BEST dealerships in the Midwest I'd recommend them to anyone looking for a nice affordable vehicle, my favorite salesmen is Rick Wisner he sold me my first two cars. He's awesome, he has great customer service. Give him a call!

r
3 years ago

Lie

S
3 years ago

I just recently purchased a new Cruze at Ray Denni...

I just recently purchased a new Cruze at Ray Dennison Chevrolet. Thank you Steve Haynes for all your help. From the beginning with the selection process and test driving to the minute I drove off the lot with my new car, he and the whole staff were nothing but caring, helpful and friendly. Thank you for making it a great experience!!

L
3 years ago

I bought my truck here in November 2016. I was ver...

I bought my truck here in November 2016. I was very satisfied with the sales person (Curt King) and the overall service. I recently went back to purchase another vehicle for my wife and was very satisfied again. Curt King made everything easy and was forthcoming. Curt also helped me out recently with a service issue ( flat tire). I will be back for any future car purchases and would recommend Ray Dennison Chevrolet/Curt King to anyone.

D
3 years ago

Rodney Force is an excellent salesman I have bough...

Rodney Force is an excellent salesman I have bought many of vehicle from Ray Dennison Chevrolet and Rodney follows in his dad's footsteps so he knows how to sell a vehicle he goes over all the bells and whistles!