Reviews 571 Page 2 of 6
Filters:
Rating
Language
Sort:
Most recent
D
3 years ago

excellent customer service, John Becker was excell...

excellent customer service, John Becker was excellent on helping me find the right vehicle for me, the management really helped put this deal together also, highly recommend coming here to find your next vehicle

M
3 years ago

Curt King has helped my entire family purchase veh...

Curt King has helped my entire family purchase vehicles. He is very helpful & kind. Does an amazing job are focusing what best fits your needs and is very patient. I will never use a different salesman!

M
3 years ago

Bought my wife a vehicle from Ray Dennisons. I ca...

Bought my wife a vehicle from Ray Dennisons. I called in and was giving some great information over the phone, and was able to save time by setting up an appointment to make sure the vehicle was ready for me. After the test drive, I got my payment where I needed it and a pretty good trade value right off the bat. Easy buying experience. I definitely will be back! Keep it up Dennisons!!

J
3 years ago

Kent at Ray Dennison Chevy is wonderful. If you wa...

Kent at Ray Dennison Chevy is wonderful. If you want an exceptional experience with buying a car go see Kent! This dealership is fantastic! Excellent selection of trucks and they work with all income and credit scores!

c
3 years ago

We went in to trade in our car for a new SUV and m...

We went in to trade in our car for a new SUV and met with John Becker. From the very beginning he was very helpful and pleasant to deal with. We had bought our last car from him and knew we wanted John to handle this sale also. He is patient, understanding, and knowledgeable. The whole process was handled professionally by each person we came in contact with and we are very happy with our new vehicle. We will be buying our next car from them in the future. Thank you so much, John!!

h
3 years ago

Never got back to me about my inquiry, i hate havi...

Never got back to me about my inquiry, i hate having my credit run for such reasons. And I m told have to put new tires on my truck because they do not put them on the lot with mud tires. Saw 5 trucks with mud tires today. Weird, Butch made me feel welcome but the salesman I talked to this time made me feel my trade in was junk and he didn t have time to talk to me.

T
3 years ago

Scott Hansen sold me a 2008 Chevy Silverado. I ha...

Scott Hansen sold me a 2008 Chevy Silverado. I had went to a few other dealerships before and most of them shoved their nose to me cause my budget was originally lower. He was extremely nice and wanted to help. He not only went above and beyond to help me find something I wanted, he even helped get the car to my house. I hope he gets the credit he deserves from his company. I work in customer service and his was A+. Thank you Scott

R
3 years ago

Rick Wisner is a sales person that genuinely cares...

Rick Wisner is a sales person that genuinely cares about his customers. We had very specific requests and he took the time and efforts to find the exact right vehicle for which we were looking. We were treated with a smile every single time and he made sure we got the most bang for our bucks. We couldn t be any happier with our 2019 Equinox!!! This isn t the first vehicle we have purchased at Ray Dennison, and it won t be the last!!

A
3 years ago

We went to Ray Dennison to purchase a new vehicle....

We went to Ray Dennison to purchase a new vehicle. We purchased a new 2019 Chevy Equinox. We are extremely satisfied with our purchase. Kyle Reese was our salesman and he made sure that we got everything we wanted. The buying experience was fast and easy. Gary in financial was also great to work with. We were so happy with our purchase and the deal we received our daughter decided to trade in her 2005 Colorado for a new Chevy Trax. Kyle sold us the truck in 2005 for our Daughter, she then went to Kyle on her own to purchase her new vehicle. We are very happy with Ray Dennison and will be customers for life.

j
3 years ago

We purchased two new vehicles in the past two week...

We purchased two new vehicles in the past two weeks from Kyle Reese. We had a great experience from all sides of the dealership. Kyle goes above and beyond to help his customer's. We always have a great service when buying at Ray Dennison Chevrolet!!!

B
3 years ago

Ted Raines was our guy and he definitely made our ...

Ted Raines was our guy and he definitely made our experience great. These guys are awesome and they took the time out of their day to make sure we had everything we needed to get us back on the road. 10/10 would reccommend.

B
3 years ago

Ray Dennison is a great family owned business. Go...

Ray Dennison is a great family owned business. Got my first truck from them and it was best service I've ever had and fast. Kent Bradsher is an excellent salesman who gets you what you want.

T
3 years ago

We went in looking for a new truck since the other...

We went in looking for a new truck since the other one was totaled. As we were looking Curt Derm appeared. He listened to what we needed and helped find the right truck. We would highly recommend Curt and Ray Dennison Chevrolet.

B
3 years ago

So far Im very happy with my car. I went there thi...

So far Im very happy with my car. I went there thinking I wasnt gonna get approved and they made aure I did. And then When Rick showed me my car I fell in love! They are very nice and welcoming there.

A
3 years ago

My experience at Ray Dennison was great! A good fr...

My experience at Ray Dennison was great! A good friend of mine, Austin Bates, sold me the truck I had been looking for and he called me the day after it got traded in. It was exactly what I was looking for. The other staff at the dealership makes Ray Dennison a welcoming place to be in. I would highly recommend Ray Dennison and Austin Bates as your Salesman!

K
3 years ago

My experience was quite different when we purchase...

My experience was quite different when we purchased this car. We were out on the Saturday before and chose to test drive and just so happened the car was dead so it needed to be jumped. So we then took it on a drive and stopped and turned car off and it died again. I really liked the car so I chose to make an offer. I gave the payment amount where I needed to be and of course was not where it needed to be. I couldn't take it unless it was where I needed. So I felt as a woman I was getting taken advantaged of. I had to make a phone call and they assumed I was talking to my husband and they assumed my husband made all of the financial decisions so when I told them I was the one who handled the finances their attitude changed towards me and they were willing to try to get lowered payments. It was a very Stressful situation. I was able to then get a down payment and I requested to have a new battery put in and I got what I felt like was an excuse . I was then told the battery has been checked and there was nothing wrong with the battery . So I decided to go ahead and purchase the car. But I had expressed that we wanted a brand-new battery for the car but was denied. I explained my job situation and if I woke up in the morning and my car was dead I wouldn't be able to get to my job nobody seem to care and so the next day when I got into my new car it started but after I got off work my car was dead so then I called the dealership and they told me to bring it in and I told him I needed to have a loaner because it was a brand-new car and I need to get to work. When I was filling out the paperwork for the loaner they wanted me to pay for the gas for the loaner which I thought was completely wrong as I had bought the car not even 24 hours ago. So the next day when I got the car back low and behold the test comes back that the battery failed the test and I had to get a new battery . As I was told the day before the test came back and was completely normal. Yes it was an inconvenience for the car to die not even within a 24 hour period after me spending my money but this could have been prevented as I did ask for a new battery. But as you guys can see you were to stingy and would rather inconvenience a customer who spent 27000 at your dealership. So will I buy another car from ray dennisons again probably not or probably will not tell people to go there to get a car. Our dealer Eric Martin was great but the dealership was terrible in the way I was treated. I feel that the owner or someone in charge that cares about the reputation of the dealership would call customers that are unhappy with their experience but I understand how your dealership does business and don't expect a call back.

d
3 years ago

Took a look at one of the new 2018 silverados and ...

Took a look at one of the new 2018 silverados and talked to Kent! He was the man! He showed me some really cool stuff about the truck and talked to me in a way I could understand. 10/10 would go again.

S
3 years ago

Steve Haynes is amazing! He made us feel like our ...

Steve Haynes is amazing! He made us feel like our purchase was important and did everything he could to make the process simple. Got us a great deal and able to walk out the door with a beautiful truck!
Looking forward to driving our bright red Chevy 2500 Z-71 on our upcoming wedding day :)
Thanks Steve!
-Sarah and Lee

C
3 years ago

Absolutely love Ray Dennison, bought a car and it ...

Absolutely love Ray Dennison, bought a car and it painless enough that I went back and bought a truck. Chad Mucciante was truly awesome. Took his time and was patient while we found what we wanted. I will definitely be going back to Chad for my next car. My youngest son may be in the market for a car for school and I know where I'll go!!! Excellent customer service. I've had my car in the service department for routine maintenance and they are so kind as well!!! Car was in and out with barely a wait! Thank you!

J
3 years ago

We purchased a 2019 Chevrolet Equinox at your deal...

We purchased a 2019 Chevrolet Equinox at your dealership yesterday. Our salesman, Glen Goggins, was very friendly and knowledgeable and made us feel so comfortable working with him. He is a great asset to your company.

C
3 years ago

Thank you Rick Wisner. We knew what we wanted & h...

Thank you Rick Wisner. We knew what we wanted & he made it happen. Shows great service & dedication. Rick is the man to go to in this dealership, very professional & has a no pressure approach to the task at hand. Again thank you :-)

D
3 years ago

Me & my husband have purchased several vehicles he...

Me & my husband have purchased several vehicles here and have always been treated like family. Rodney Force is an exceptional salesman. He has went above & beyond to make sure we were completely satisfied with our purchase. Rodney truly cares about his customers and what they want and expect out of their purchase. I would highly recommend your next vehicle purchase be at Ray Dennison. All of the people there are friendly & helpful but i would HIGHLY recommend requesting Rodney Force. He is truly all in it to keep all of his customers satisfied.

N
3 years ago

Had a good experience buying a car, but then later...

Had a good experience buying a car, but then later on I see the car I traded in on their site being presented as a "1 owner vehicle" when I told them several times during the process that I wasn't the first to own it and it wasn't new and had issues from the previous owner BEFORE ME.

So if they're willing to lie about something like that and screw over the next person that buys it what do you think they'll do to you? Makes me question everything they told me. Liars.

V
3 years ago

This was my first time buying a car on my own, and...

This was my first time buying a car on my own, and everyone at Ray Dennison was SO nice and knowledgeable, not at all pushy or high pressure! My situation wasn t favorable, my 2015 Equinox went belly up and I still owed $12,900 on the car! John Dennison worked really hard to find me something that wouldn t slaughter my budget, and my sales consultant was Scott Hansen and he made the whole interaction wonderful and did not add ANY stress to an already stressful situation. They bent over backwards and went above and beyond the call of duty to help me. I will definitely be coming back when it s time to upgrade!

T
3 years ago

I want to thanks Chris K. For his wonderful servi...

I want to thanks Chris K. For his wonderful service! Chris went above and beyond to help me get the vehicle I wanted. He was very patient, kind and willing to help me in anyway possible to take care of me. Chris is very knowledgeable and determined to his fine sales work. I would totally recommend him!! I will be back for my next purchase :-). Thanks again!

n
3 years ago

They were all awesome! Salesman Cory was awesome. ...

They were all awesome! Salesman Cory was awesome. He even allowed me to keep the vehicle there till Christmas Eve so my wife wouldn't see her new vehicle. Thanks again Cory for all the help! Can't wait for my wife to get it Christmas Morning!

J
3 years ago

I recently bought a 2016 Chevy Camaro from Bridgid...

I recently bought a 2016 Chevy Camaro from Bridgid O'Neill. Great sales professional. She knows her product well for just beginning in sales. Charlie, the F&I manager, was fantastic. He worked and helped get me approved. I could not have asked for a better experience. Everyone in the dealership is friendly and pleasant. Will totally buy another Chevy from them before any other Chevy store. If you are looking for a new or used vehicle, be sure to see Bridgid and Charlie, they will make everything great and memorable! Thanks Again!

P
3 years ago

My husband and I purchased a 2014 Cruze LTZ in Jun...

My husband and I purchased a 2014 Cruze LTZ in June 2014. I husband passed away 11/29/14. I visited the dealership to see if they were interested in buying the car back as it only had 2800 miles on it. My son had to take the car in to be inspected, which I understand, but then they wanted to haggle with him before making an unexceptable offer. Called Bob Grimm Chevrolet in Morton and spoke with salesperson that we had dealt with on previous purchases and was given an offer over the phone, sight unseen. I will never deal with Ray Dennison Chevrolet ever again nor will anyone in my family.

R
3 years ago

Overall great experience beginning with salesmen.D...

Overall great experience beginning with salesmen.Doug is a blast! Had a little mix-up they didn't have a filter for my truck but it was a new engine for 2016. Truck had to spend the night but they put us in a new truck. They went out of their way to please, means a lot. Great job guys, see you next service!

J
3 years ago

We test drove a van before going on vacation, lik...

We test drove a van before going on vacation, liked it but wanted a different color and a few other options. We came back from vacation and they had found everything we wanted. Bill and John did a great job locating and getting it so fast. 3 days later they found what we wanted. They listened and delivered. Thanks Bill and John

J
3 years ago

Ray Dennison gets all of our business. They also g...

Ray Dennison gets all of our business. They also get my family's business, cars for brothers, sisters, daughter, son. Rick Wizard knows our truck and custom driving needs and their experts in the Service Dept is great for managing CARE through the life of the vehicle. Highly recommended for your car or truck demands. Thanks, Rick!

P
3 years ago

John Walz and Ray Dennison Chevrolet really know w...

John Walz and Ray Dennison Chevrolet really know what personal service is all about. John really went above and beyond helping my girl friend with her purchase. I would and DO recommend Ray Dennison and JOHN WALZ to all my friends.

b
3 years ago

Great experience with Chad Mucciante! He treated ...

Great experience with Chad Mucciante! He treated us with utmost respect and the most knowledgeable salesperson I've ever met. Will send my friends and family in to Chad. Nice to know there are good, trustworthy sales people out there like Chad.

N
3 years ago

I recently purchased a car at Ray Dennison and I h...

I recently purchased a car at Ray Dennison and I have to say that Chad Mucciante was excellent before during and after. He was great about explaining every detail about my car before I drove it off the lot! Chad is willing to do whatever he can to make the experience pleasant. Thanks, Chad!

O
3 years ago

Thanks to Rod Hostetler, my service experience was...

Thanks to Rod Hostetler, my service experience was another excellent one. I am very pleased with the service, and always recommend Ray Dennison Chevrolet in Pekin, IL, to friends. A dealership, in my thinking, is only as good as their Service Department! So Ray Dennison's is a great place to shop and then stay with them for all future service on your vehicle.

K
3 years ago

Had the check engine light come on and car said se...

Had the check engine light come on and car said service stable trac service traction control and went to reduced power mode. The guys at Ray Dennison got me in quickly and had it fixed (under warranty) in about 20 minutes. They are always super friendly and don t beat around the bush or try to get me to do things I don t need. I highly recommend them nice been going here for 12 years.

C
3 years ago

Cory Waller did an amazing job helping us find a c...

Cory Waller did an amazing job helping us find a car in our price range .He looked for rebates and deals until we were happy . He was very friendly and not pushy. We will def go back to him again when we need another vehicle.

E
3 years ago

I can't explain how pissed I am. Went for a oil ch...

I can't explain how pissed I am. Went for a oil change and they BROKE my Washer fluid hood clips. Then when I pull out off the lot the service guy drove over a nail and had to pay 200$ to get a new tire. Then to top it all off! They didn't reset my oil life! So I am never coming back to them and I will make sure I tell everyone what happened to me.

S
3 years ago

I had to have a recall repair done on my car. I w...

I had to have a recall repair done on my car. I went in with my twin 1 year olds to our appointment and the service department was swamped. After standing in line for 15 minutes, I thought I would just skip it and come back another day because there was no way I was going to get through the wait without a traumatic meltdown.
However, a service tech approached us and offered to push our quick repair through so we could keep our appointment and our sanity. Thank you! You made what could have been a very bad experience a very good one!

B
3 years ago

Purchased a 2016 Chevy Cruze on Black Friday. Had...

Purchased a 2016 Chevy Cruze on Black Friday. Had a very pleasant experience working with John Walz in finding the right car. John had a minor scratch repaired and corrected an issue with one of the tires at no additional cost. Good experience and we will be contacting John next time we need a car.

A
3 years ago

Very nice first time until sales person found what...

Very nice first time until sales person found what I can afford. I'm 65 now caught up in a couple scams lost everything. Just saw a used trailblazer. Was trying to fill out online wasnt working. Pam's attitude changed before when I told her 500 down then I called back told obviously customers in store more important. She didn't want to entertain asking someone to help. Moved to this area because location North and south children and grands. What a mistake

B
3 years ago

when we started looking at another car we had not ...

when we started looking at another car we had not even thought about a brand new one. I had talked to pam frick about what we was looking for and she set us up an appointment with chad mucciante. he was very patient and listened to our wants and needs. he showed us several different cars,opptions and models. there was no pushing or showing us what we didn't want, or preasure. when it came down to the final deal he talked to us about doing a lease instead of financing and the options. the finance team was incredible and very patient. that is what we did we leased a 2015 equinox lt2 and we love it. over all we are both very pleased with the chevy experience and will definitely be a repeat customer.

B
3 years ago

I worked with Craig King for the sale and Curtis C...

I worked with Craig King for the sale and Curtis Crozier for financing. They were incredible! I never felt pressured to make a sale. They gave me an outstanding trade in amount and we were able to come to an agreeable monthly payment for my 2019 Cruze Premier. They made the process quick, painless, and enjoyable even. Craig was very knowledgeable and answered every question I had about the car, and Curtis explained everything and was patient regarding the financial info. I would most definitely visit this dealership again.

S
3 years ago

I have always been a Chevy fan. I've had 5 Chevy ...

I have always been a Chevy fan. I've had 5 Chevy vehicles over the years, and am extremely pleased with the attention to quality and styling that is going into the current models.. especially the Silverado, which I just picked up from them July 2015. Dennison's is a top-notch dealership, and will definitely get my business in the future. Chad Mucciante is a pleasure to work with, and made the entire process seamless. It's refreshing to work with a dealer team that stands out from the crowd with their customer service, values, and focus on overall end-to-end satisfaction.