Delta Hotels Review

We waited a bit like usual before getting served. We need something in between and is not easy to get a hold of the server. The place offers modest food choice and the food is good. This is also a convenient location for have lunch. I have been here for dinner but the quality of good did not meet my expectation.

Very nice hotel. Conveniently located for my short stay in Vancouver.

Very clean rooms. Nice lobby with great restaurant. Friendly staff.

Attended a wedding banquet here, the dinner area was spacious and the food was quite good. The servers were very friendly and welcoming. Would recommend to have your wedding reception here

Great food, good kids meals, staff friendly with kids, spacious for strollers

Bar is good, service is great and they have a nice happy hour

The food was amazing. It was delicious and very tasty. The food there had so much flavor and cooked to perfection. I loved it very much. The waiter were very nice and patient and understanding.

Good value, close to everything. Clean rooms and very nice staff

Went and had dinner here. Food and service was great. I highly recommend the lobster mac and cheese. Very limited beer selection with only 5 taps and it seems like anyone who carries P49 has the same beers by them over and over.

hotel is still under renovation, during the morning and afternoon can be very noisy, staff are extremely friendly and helpful

Very inconvenient. The suite washroom has no door or curtain for privacy. It is very inconvenient. Toilet bowl is beside the shower. adults will have to shower and do their stuff in open. Whoever design this must have very very high IQ. What happen to common sense. unless you are nudist and don t care about privacy.

Great service from reception and front office staff at check-in and check-out. 75 West Coast Grill food was so so delicious and the cocktails were good also, service was a little slow though.

Pretty good hotel, tons of restaurants, bakeries, massage places, and cafes. 20 mins or less away from the airport. Their staff are respectful and helpful! Just don't eat in their restaurant!

Had dinner there with some friends and the service was wonderful as was the ambiance.

Cosy and a nice place to stay when ur in Vancouver. Lot of restos nearby..

Went to the restaurant for dinner and really enjoyed it. Friendly staff were super attentive. Would definitely go back. Shared steak/blue cheese salad and rack of lamb. Both really good.

Fast and friendly check in. Extremely nice rooms. Shuttle bus is very convenient for getting to the airport early morning.

Hotel under renovation now, the new rooms are pretty and modern! Great hotel!

I went to a function at this hotel and it was lovely. Wonderful service, lovely function room, clean bathrooms. The meal service was impeccable, lovely mains and desserts. A great place to hold a function.

Celebrated our 30th High School reunion here. The staff were friendly and accomodating, the venue was clean and the food was amazing.

We were there for a wedding reception. Venue and food were ok, not memorable or anything.
It was also busy... The elevators took so long! The room we stayed at was nice and clean.

Good location near the mall and MRT station.
It is convenient to eat nearby.
The hotel is divided into several buildings, to see which one is.
Going wrong and going back.

Easy check in. Beautiful room. The suite was actually cheaper than a regular room

Met a friend for drinks. Not a bad place. Close to mall and other food options.

Really nice location and great service! We had an excellent stay.

Staff and rooms were great. Father from airport than I was expecting, but I don't think there are any better options other than the overpriced place right in the airport.

Although we are working relationship
But if you know that you need a room upstairs, you need to decorate it all day morning until 7:00 in the evening.
You should not be arranged to stay.
Can't sleep, etc., still work
Really feel uncomfortable

A great place to plan your meetings or events. The hotel rooms are always clean and the staff is very helpful and the catering is top notch. I highly recommend.

Great hotel . Staff was very nice . We had. A very nice room

Fantastic room, close to airport and free shuttle exactly what we needed

We arrived at the hotel before our check-in but there wasn't any rooms available yet. We had some appointments that we had to be at but needed to get changed and ready as well. Jeremy was so great, he offered us access to the gym and changing room so we have an area to use. We really appreciated it!

Best property in the area. Top drawer staff. Clean modern good location.

Buffet was good, servers were very nice, wasn't the best location.

Food was good, but the restaurant was under renovation so it was a pretty awkward as the conference room was made as the dining room

Staff is very kind and shuttle drivers do their best to accommodate the guests schedules! Rooms are very clean and organized really well

This Hotel is always consistent. Great service, comfy beds, quiet rooms! Always a pleasure to stay at this hotel.

Hotel was easy to find. Checked in and staff was very friendly and welcoming. Room was tidy and very spacious with all the standard amenities. Would definitely drop by next time I visit.

Very clean. COVID aware. Quiet. Very easy location to find. Simple parking.

The hotel is a bit old but the service is pretty good

Nice and clean hotel. Unfortunately renovating at moment and very noisy at day time.

Horrible experience, stayed at the hotel for the weekend for a friends wedding. They do not have a secure or monitored parking garage. Someone attempted to break into and steal my car causing all sorts of damage to the door.
They don't claim any responsibility or have cameras in all the areas they offer parking at. They supposedly have "cameras in the stairways" but that means nothing to me as things don't get stolen and/or damaged in the stairwell. They claim that their lot is monitored 24 hours, but none of our group saw anyone monitoring at any time throughout the duration of our entire stay.
While talking to the hotel staff, it was clear that they consistently have issues like this. They need to work on resolving this, even if they aren't liable they should do more to compensate such a bad experience and take higher measures to ensure things that this don't happen, especially on a regular basis

To their credit, a lot of their staff is very nice. Mia, the Manager on Duty at the time was great, it's unfortunate that Marriott doesn't promote her or give her more authority, she did what she could to calm the situation and attempt to provide me with the best customer service at the time. I was told by Mia that the Rooms Operations Manager, Trina would call me to see if there were any other further adjustments that could me made.

When finally talking to her, it was very apparent from the way she was talking and tone of her voice that she has already decided that I wasn't going to receive any further help from them.

When I asked to speak to her manager or someone with more authority to help me, she brought up the General Manager, but said that she didn't know where he was or when the next time he would be in the office would be...seems pretty odd, to not know when your GM will be in?

Supposedly, he will give me a call back soon to address this issue. Overall though, I'm very disappointed that a major flag hotel like the Marriott would provide such poor customer service.

The only person who truly seemed to want to help me in this situation was Mia, her Rooms Operation Manager needs to take some lessons from her in customer service.

Nice spacious room with big window. Fantastic big screen TV in-room. Good location in Richmond. Shuttle service to airport.

I had a "guaranteed for late arrival with credit card" reservation with this hotel and arrived at 5pm to find my reservation given away, the hotel sold out, and me scrambling for a room at other hotels. I am a long-standing, loyal Marriott stayer and Marriott Rewards member but that doesn't seem to matter at this hotel. I received no help in finding a room nor an apology. I'd avoid if at all possible.

Wonderful very comfortable and its incredible service

Hotel has a great location with everything within walking distance. The staff is very attentive and friendly.

Love this place. We've been going to their restaurants and bar for happy hour and special occasions.

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Chef Tony makes the absolute very best eggs benedict

Decent hotel, crappy parking situation (too few spots near entrance)

The good was the staff was friendly the room was clean and the shuttle was on time and easy to use. The bad was the room was a little out dated and we had extremely loud guests next to us that woke us up at 2am. The staff took care of the loud about 15 minutes after we called down and they stayed quite enough for us to fall back a sleep after that. Overall I can't really blame the hotel for the loud guests but it was still irritating.

Stuff is nice, food just OK, the room is horrible that make me feel I am back to 1970 but thanks for the old thick plasma TVs and one USB charging ports in the living room remind me back to year 2005

Went there to have brunch food was pretty good. Nothing to die for though.

Good food. Nice view. Convenient location. Excellent service.

Was upgraded to executive king suite corner. Furnishings were very old, was pretty cramped, smelled a bit strange in room. Balcony was cool with a nice view. Bed was moderately comfortable, stiff and a bit lumpy. Shower was hot and not bad. Free concierge breakfast was a buffet and could order omelette. Sausage and bacon. Dim sum. Place needs renovation. Staff friendly.

The restaurant in the hotel, The American Grill, has very nice quality food and service. It never disappoints us. Would come back again more often for sure.