Delegación del Gobierno en Catalunya Reviews

An organizational garbage. And the very slow officials for two procedures that take 2 min at most. Painful.

The Spanish embassy in Catalonia is full of plugs dedicated to espionage and counterpower of the Government of Catalonia. The tasks of service to the citizen are passed through the lining, treating the staff like cattle. Above, they occupy the entire sidewalk with fences and pegs, disturbing pedestrian traffic.
It is better that they all close inside, seal doors and windows and do not disturb the staff, we will already be smart by doing the procedures electronically and we will finish much sooner without mistakes and annoyances.

Badly, the Spanish embassy in Catalonia does not work well.

I give a star because there is no option to put 0. Sorry service, rude staff and unprofessional. There is no way to get an appointment through the internet. And without an appointment they do not take care of you. Which is why I have not been able to do my paperwork for more than a month. They have a phone number but you have to wait more than an hour to talk to an agent. Really, a shame.

Fairy manufacturers of very poor quality. Your marketing smells bad. Out of here Very little recommendable

I will put only one star because there is no option to put any. Now they attend by appointment, a fact that they had to do forever. The page where you have to make an appointment does not work, there is no one outside to clarify ... very poorly organized.

Bochornoso el servicio y el trato recibido en esta oficina.

On the internet it is stated that in this delegation they give you the certificate of criminal offenses and when you get there, after queuing, they tell you that you have to bring it printed because they do not give it to you (or that you are going to make a photocopy). A shame that they tease us this way. If the portal shows that they give it to you and manage it, they have to give it to you and manage it. If not, they are directly lying to the citizen.

A shame, I have not been given the necessary security or have received respectful treatment.

I do not know why, but it does a great deal of modesty ... Well, yes I know, but if I tell you, I guess ...

The building was built by Domenech i Montaner. On its facades it has serigraphs. The whole building itself is architecturally important.
I have not been inside.

Nice house - very guarded - maybe just for a current occasion?

Very badly educated on the phone and do not want to explain anything!

Full of fences that will not let you through, outside occupation of the .... sidewalk

Attentive service, educated, in Spanish if you speak, and unlike many offices of the Generalitat do not look over your shoulder or simply ignore you if you do not speak Catalan.
Come on, 10!

The security girl is a 10, does her job and also informs you of everything to save you time.

I put a star because google still does not leave negative points, but I would rate it as a -9 out of 10.

It seems the nineteenth-century administration. Napoleon Bonaparte era.

Really, nobody who works there reads the reviews to realize that they have to change. What a shame!!!

Little collaboration and response to simple questions, to be a public entity the service provided by its workers is fatal, I do not generalize because once inside the staff that attended me was very receptive and collaborative, which could have the rest of their colleagues.

Can you rate negative? For a star is a fool for those people.

I arrived at 8:50 in the queue and it was already number 43. I left at 10:15 to give you an idea, my procedure was simple and the attention was correct, the security staff very attentive and friendly. There is only one official doing the paperwork and another assistant, so you have to go early so as not to risk being left out.

As a Spaniard living in Catalonia, I wonder what the Government is doing to stop sedition?
I honestly think nothing.
They are disgusting.
We will have to defend ourselves.

I prefer to save what I think ... nothing good for what it represents.

No som d Espanya.

Disgust!!

Attitude for the attention to the citizen in the lousy Registry by the administrative and security guard.
I put a star because I can't put any.

The building occupied is the Ramon Montaner palace, a modernist jewel that deserves high score but not maximum because it is not easy to visit

Great attention, very kind. Order because for each management they give a number. Officials serve very well and are solvent.

Horrible attention. One day they decide not to give numbers and that's it. They attend as they want, they see you there but they go around until it is 1:50 p.m. and they say that they can no longer serve you because they close at 2:00 p.m. Go lazy. They have no regard for anyone. If I could put a 0 on it I would.

Repression does not solve problems, it creates them.

I am outraged, I have requested the residence card for my mother for being a community relative of a Spanish citizen, and they denied it to me, the delegation of the Government of Catalonia denied it to me in 2016, delivering everything through an Immigration lawyer, all in time, correct and under their same laws, and yet they deny me, my mother returns to Cuba, since she is a person with honor and integrity and at 60, she was not going to stay in this country without documentation, I went ahead with a resource put by the team of immigration lawyers, to which I owe them thanks, and yet the appeal was denied, even proving that my mother lived under my charge economically, I decided to go to trial, because it seemed to me that it was unfair, and that He was breaking his same laws, the residence card accepted by the judge won the trial, here in Barcelona in great way, the judicial city, and today despite everything, the subdelegation of the government of Catalonia imposes an appeal because according to them they are not should give the card under any circumstances, even so, I will accept your appeal and I will appeal, so it seems fair to me, and I hope that justice once again, be in my favor and agree again, and give it the card to my mother, something that by law corresponds to her and she can have it with me, since I have spent almost 2000 on paperwork, and I hope she can be rewarded with the law, and tell her the delegation of the Catalan government, He cannot break his own laws, something that seems embarrassing, painful, outrageous and without honor.

The truth is that the officials who attended me and the civil guards and national police were very kind and attentive. Thank you!

We will make a popular library, a neighborhood association ...

At the moment I have delivered two instances to process an opposition outside of Catalonia in the register of the Barcelona city council, without mentioning the treatment since that depends on the person who attends you and not on their origin or political thought, one never came and I had I have to make a claim on the spot (Canary Islands) and the other one was late and they accepted me automatically.
In this delegation I delivered another instance for another opposition and both the treatment of the staff and the procedure was perfect and without any problem.
Any procedure I have to do, I will go to her again.

Very good attention and excellent help and service to the citizen. Let's see if the Generalitat takes an example.

History of this building:





Now it is the Spanish embassy in Catalonia ...

A single person attending with a queue that goes around the corner. Second day I come because I was waiting for the first 2 hours in the queue and they did not reach me. If you dare to come, bring something to eat and drink.

I went to renew the NIE and the very attentive people, I did not have to wait long.

Little competent. As much with the work as in the kindness in the treatment.
Little competent. Both in relation to the work and the friendliness in the treatment.

I have tried to access it to carry out some procedures and the police do not allow me to pass, the streets are cordoned off as if I had been an exception. A shame.

Slow lazy inefficients. They start work at 9 and leave for breakfast at 10:30 leaving the table without staff.

Terrible customer service ... extrapolated to the rest of the citizenry. I'm not surprised.

I arrived at 1:00 p.m. (one hour in advance, since it closes at 2:00 p.m., or so it is assumed) and after 20 minutes of queuing, they told me they didn't give any more numbers and I had to go to another delegation. Very bad treatment and very incompetent people.

Foreigners are treated as Third World Citizens with all the tranquility of the world.

I went through and it smelled bad and everything ...