On the internet it is stated that in this delegati...

On the internet it is stated that in this delegation they give you the certificate of criminal offenses and when you get there, after queuing, they tell you that you have to bring it printed because they do not give it to you (or that you are going to make a photocopy). A shame that they tease us this way. If the portal shows that they give it to you and manage it, they have to give it to you and manage it. If not, they are directly lying to the citizen.