I was treated at Delaware County Emergency by Dr. Marc Olshan yesterday. I was seen quickly and received excellent, compassionate care. I had a minor surgical procedure in the ER and then I was sent home with medication and follow up instructions. I couldn't have asked for a better outcome!
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I have been sitting parked in the start of the parking garage for a covid test that was scheduled for 10am. I got here early, thinking it would be ready to go. It is now 1045am, and I am still sitting, parked. Apparently, they don't start testing until 1030...yet, there is STILL no technician out here apart from a security guard getting us in line. This is a pandemic, and you don't have a testing site active? What an absolute disgrace!
Called the ER department and Michele (whoever she is) answered and was very rude. I work at a hospital as well and i understand you may be stressed but you shouldn t treat or talk to people in such a nasty way. Customer service and telephone etiquette is atrocious here.
Place is DISGUSTING. Someone vomited probably months ago and there is still stains. How is no one complaining about this hospitals sanitary standards. Especially with COVID these days. Also not to mention cobwebs and dust in corners. Also 5 our emergency wait times when they literally have no one in the ER. Seems more like a scam then a place for care. I would have given it a 0 but no option for that.
My experience was very good from ER to release all personnel that took care of me was polite knowledgeable of my needs and condition the food was great looked forward to when it was being served and the rooms were very clean while being short staffed the team did a great job thank you DCMH
I had a positive experience here through a pretty traumatic C-section. I passed out multiple times and my recovery from my surgery was long. The nurses were amazing, especially my nurse who was with me ALL the time. I felt like she barely ever left my side. The surgeon, who I'd need the prior day for a normal check up did a great job and my incision literally never bled a drop. I was slow to recover and the nurses were attentive to my pain and other needs. They also encouraged me to meet small manegable goals each day. Also, my daughter's nurse was excellent and so on top of my baby's needs. At the end, the head nurse came to ask me how things were, which I think is really great. Oh!!! And I had a suite for birth and recovery. I know a lot of people want to know that. I really had a positive experience here for something that's just all around not a great experience.