4 years ago
Have had the absolute most dreadful experience wit...
Have had the absolute most dreadful experience with this company. It has been two years dealing with them, nothing has happened, they ve lied to me about the details of my case, they NEVER reach out or return my calls, ignore any means of me reaching out to them, lie and tell me they re going to do things... a week has passed and they haven t done it. I ve had two case managers so far; Geraldine is the one I m dealing with now. And, she is always telling me she s sick, or out, can t be bothered to update me, ignores me on a regular basis regardless of how much time passes; could be 2 weeks or 2 months, she will still ignore you. The only tim she was was ever adamant about reaching out is when she needed money for a deductible I shouldn t have even been responsible for, and was extremely rude about it; berated me and made me feel bad. Avoid them like the plague!! You will be ignored and lied to!! These are stressful matters that should be handled with professionalism and care! And, Las Vegas Defense Group will not do that!!