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Loay El-Raghy

3 years ago

Seem to be taking customers for granted, especiall...

Seem to be taking customers for granted, especially they know that they are the exclusive seller of Davidoff cigarrleos.

Not only lacking consistency in service (some times small plastic bag instead of large one for 15 packs of cigarillos), but also serving luxurious product in a relatively cutting cost fashion.

Regular customer doesn't really mean much there, you go weekly since more than 6 month (25 times in 6 month) to buy each time a 15 pack of cigarrelos and every time looks at you as if it's the first time to enter their shop.

Sometimes they provide complimentary matches, sometimes small lighter....many times just nothing

They know well that you have no other choice, but to buy Davidoff cigarrloes from them.

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