Dan Helwig Inc. - Realtors Review

I have contacted this company quite a few times and no one has gotten back to me

As a property management company - my review falls in line with the below comments about how unresponsive, inconsiderate and unprofessional they are. There is no urgency in helping with issues and no care given to the well being of their tenants and what impacts urgent issues can have on their tenants. Any landlord who wants their property managed correctly, timely, and respectfully would look elsewhere as they are a waste of money and do not even respond to the landlords let alone the tenants.

Everyone was very aloof and a bit full of themselves. Which is. Shame, so we went elsewhere. The lady at the desk, when you fist walk in (she had an accent) was extremely off putting. She could not even look up to make eye contact with us. Then dismissed us with a "someone will be out". She ignored us from there. Very unsettling from the moment we got there.

I got scammed.
Saw a rental unit on Saturday. Agent was 15 mins late and that s when I should ve known not to do business here.
Saturday and Sunday I emailed and left voicemails for the agent on how to get an app. Nothing back on Monday.
Monday I called two different people on how to get the app. May Dominic told me, and that way wasn t working. Emailed twice for the app to be sent to me since the website wasn t working on my phone or desktop.
They sent the app in and then took the rental down within 20 minutes. They said the apartment is still available. I hand in the app on Tuesday morning with the app fee. I emailed them on the status because I hadn t heard anything. An hour later they check my credit. The next three days I hear nothing with no emails or calls back.
So $50 wasted. Please fix your website, carry apps with your agents, and hire someone to return emails and phone calls.

Have known Dan & Mandy for yrs. I make fun of Mandy for being too ethical & Dan is extremely knowledgeable and nice. I love you both guys. Mandy also just sold 2 of my houses & we finally found our dream house. thank you both! :))

Buying or Selling .. All professionals... They are the go to people in Real Estate.

Great people & Great Service!! Down To Earth People!! Highly Recommend This Firm!!! Thank you Dan!!

Love the agents and services. Great service l! They make you feel like part of a bigger plan.

I cannot speak for their Real Estate business (online consensus says they are great), but I can speak for the Property Management aspect of their company. I have never worked with a more unresponsive and terribly unorganized group of people.

Pros: They are extremely responsive when they think you missed a payment (even though you paid in advance)

Cons: Not responsive to emails. Lost numerous items that I have sent them. All around they try to avoid helping you.

They took over the property a year into my lease. The previous realty company was great, but unfortunately the owner of the management company passed away and the property was picked up by Dan Helwig Inc.

I am very understanding and made sure to help them through the transition. I did the following:
1) Sent them a set of keys because they did not have any. I went to the store and made a spare copy of keys and mailed them to Dan Helwig Inc (even though this was clearly a responsibility of the owner of the house, not mine, but I was nice about it). I sent them WITH MY RENT. They cashed my rent check, but LOST the keys!?!? I even labeled them with the address and taped them to the keys. They yelled at me saying I never sent them and made me make another set. I was not refunded for either of these sets.
2) They did not have any records of me paying my rent or deposit (never got it from the previous management company) so I send them a copy of every check to that date and included a table with all the payment dates. All forgiven because they just took over the property. Several months later, they tell me I have missed payments and I am behind on rent. AGAIN I send them copies of the bank statements with cashed by Dan Helwig Realty on them. REALLY?!?! You cashed the checks (SEVERAL CHECKS) and did not keep a record of any of them.
3) Any time I had a maintenance request I had to email multiple times and call to get someone to respond.
4) Finally, I had enough with this headache and moved out. I moved out and waited my 30 days. Nothing waited a few extra days still nothing. No deposit check in the mail. So I email them on day 35. No response. I email again and then see a check in the mail the next day to find the check. It was dated when I sent the first email DAYS AFTER IT WAS REQUIRED BY LAW TO BE MAILED. They also did not have the decency to respond to my email even though they clearly read it and realized they needed to send the check.
The property I lived at was great and I wanted to stay longer, but I could not deal with that nightmare anymore.

I've worked in the area for a major portion of my career and have known Dan Helwig both personally and professionally for many years and have had numerous dealings with him and his employees. A few years ago a dear friend passed away and I was charged with handling his estate. As I stumbled through the process, Dan was there to provide his real estate expertise and help me to get the property settled. In the beginning, neither of us had any idea what a tangled mess we were about to encounter, but Dan stuck with me and worked his magic and got the job done, despite the seemingly insurmountable hurdles. I can't say it enough: Thank you for all your tremendous work and help for that task and all the others over the years. If you're in need of a realtor, you won't go wrong with choosing Dan Helwig Realtors in Flourtown.

Took 3 months to to get my deposit back cheated me out of money and our security deposit charged us for problems that they are responsible for i will never rent from them again worst yr of my life

Elmer O'Brien is amazing.
We worked together for almost 8 months to finally get me a home. He has worked wonders and really cares for his clients. I will definitely recommended Elmer O'Brien in the future.

I have just sold my home and purchased a new home using the services of Helwig Realty. If I could give Amanda 100 stars I would. This is the go to realtor when you want to purchase or sell. Amanda was the best by far realtor I have ever used. She was always attentive to all my needs, kind, and available anytime you needed her. She made you feel like family. I would highly recommend Helwig realtors to anyone who wants superior service.

Dan Helwig Realty is a family run business and they are extremely helpful and attentive. Linda was able to find a great apartment, in the location I wanted, and in my budget. She was able to work with my finances to make moving affordable and easy. I highly recommend Linda and Dan Helwig Realty for an easy moving experience.

Thanks,
Pete

Amanda Helwig was wonderful. She was very knowledgeable,so helpful,and always pleasant. She responded quickly every time I needed her, and always available. She negotiated well with the sellers. I would highly recommend her.

Awful company. We had to break a lease because of a new job, we gave them plenty of heads up and transparency and they had tenants move in 5 days into march, and ignored our requests to get pro rated march rent back which i had already paid. Not to mention we paid 500 pet deposit for a house that was covered in dog hair already and a disgusting moldy fridge and washer. We cleaned the house thoroughly and turned it around MUCH NICER than they had only to have them have no pride or common decency and still take our security , pet deposit, 2 months rent and a months extra rent , for a place we lived in for a month and a half. Scum bags.

I worked with Amanda to close commercial property in Fort Washington and she was super responsive and on top of her business. It was a real pleasure. Thank you Amanda and Dan

Attentive, friendly and helpful property management service. Pleased with how they have handled things. I appreciate the work they do and the services they provide.

They can't be bothered to get a person's name spelled correctly on a form and when you request to have it spelled correctly they don't seem to care.