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Chafisima, I made a purchase online, and although ...

Chafisima, I made a purchase online, and although the charge was made to my credit card, they canceled the sale because I did not send them a proof of address .... so you need who knows ... but they ask for it .. (minimum one call no ???)

and now it will take 30 days to reimburse the charge on my credit card. and that according to them ....

Filth!

I have already made several purchases with them (p...

I have already made several purchases with them (pc parts, office alarm, etc.) and without problems so far.
In a matter of shipping they do it the same day or at the latest the next (being during the week), and the rest depends on the parcel.

In my last purchases, I found a wide catalog, suit...

In my last purchases, I found a wide catalog, suitable price. The cyberpuerta platform allows a quick, secure purchase, few clicks on subsequent purchases and deliveries above my expectations. I do not hesitate to use it again and talk to my acquaintances.

Hello, I bought a Wonderboom speaker, and I was pl...

Hello, I bought a Wonderboom speaker, and I was pleasantly surprised, because in less than 7 days it arrived at my home, the speaker has a powerful sound with extraordinary bass, but the best thing is that it is waterproof, I think that later I bought another to match them and have a better sound. I highly recommend Cyberpuerta.

Terrible, they don't give a refund unless it's sto...

Terrible, they don't give a refund unless it's store credit. I will never buy from Cyberpuerta again, because now you have to buy something from them if in the end you no longer want the product. Lider Mexico my eggs that not even that has good. P.S. Very good to answer here but they are crazy to answer my complaint in PayPal right. only when it suits them ... "wrong" yes yes. You already respond to my complaint in Paypal better.

You just have to be sure of the compatibility betw...

You just have to be sure of the compatibility between the components that are acquired there, a rigid return policy, a good catalog, unusually fluctuating prices, multiple shipping needs (which increases the shipping price) for a single purchase order.

At first I was distrustful, but their operators re...

At first I was distrustful, but their operators resolved many of my doubts and I felt calm, I asked for a monitor with a good end price, AND I DO NOT REPENT! I AM VERY VERY HAPPY WITH MY PURCHASE! Thanks Cyberpuerta!

I put 1 star because it does not allow less. They ...

I put 1 star because it does not allow less. They were more than a month promising me that they were going to deliver me a product that, in principle, had guaranteed delivery in 4 days. Now I am in the process of recovering my money since I never arrive. A whole month in which Cyberpuerta abuse my time and money. NOTHING RECOMMENDED.

The product, price and delivery time very well, it...

The product, price and delivery time very well, it only gives a little uncertainty to have to send the proof of address and official identification when making purchases with credit cards.

I have made online purchases in other pages and it is the first time they ask me to send those documents, it would have been all excellent, if it were not necessary to send those docs.

The follow-up to claims is inefficient, since they...

The follow-up to claims is inefficient, since they refer everything to their provider and they do not understand the importance of responding quickly. Flat out avoid hassles and buy direct on Amazon.com

The purchase process is really fast and simple, th...

The purchase process is really fast and simple, the website is properly developed on desktop and mobile. I paid with a card and after a few minutes they confirmed and started processing the shipment. The package was duly sealed with several protections. And the price for which I acquired the product was really competitive. Really satisfied with my purchase.

All my purchases were very good 6 in total, until ...

All my purchases were very good 6 in total, until I received an article different from the one I bought, which I returned but to date and a month to today I am still waiting for the return of my money and nothing. They tell me by mail that they cannot return my money due to the workload of the finance area, how about: p

They have competitive prices, however their custom...

They have competitive prices, however their customer service is lousy, in my case they sent me a wrong product, it took weeks to find a solution so that in the end they made the refund, arguing that the purchase should be made again when the product is more expensive than when you buy it, instead of just shipping the right product.

I recently bought a video card with a free video g...

I recently bought a video card with a free video game! I have not found any information about the game! What happened?

PNY NVIDIA GeForce GTX 960, 2GB 128-bit GDDR5, PCI Express 3.0 Video Card - Buy this Graphics Card and Take The Witcher 3: Wild Hunt for FREE!

Thank you! Mircea Zacopceanu

They handle good prices on most products, but deli...

They handle good prices on most products, but delivery times are very slow (15 days), I bought a processor and it was not the fault of the parcel because it was sent one day before the delivery deadline and it arrived, it was more well an internal logistics problem.

I bought a logitech g502 wireless mouse on May 21,...

I bought a logitech g502 wireless mouse on May 21, 2020, it was priced at $ 1,879.00. The confirmation of the purchase came to my email immediately and 45 minutes later a refund arrived which I will have available in less than 30 days when I make the purchase with debit card and try to buy the same item again and they had changed the price to $ 2,429.00 no longer make the purchase since I will see if prophecy can help in this situation why it is not fair the actions that this company takes towards its customers.
Be careful it is not a company it would put your money at risk.

Very nice when it comes to selling and all that, b...

Very nice when it comes to selling and all that, but when something goes wrong your customer service leaves a lot to be desired, without saying that on Facebook they respond very poorly. They did not guarantee my product and they gave me a money back just because the product had increased 1000 pesos ...
When I told them that I didn't want a refund, they responded with a "if you want, I'll send you the defective one." What people and system have for customer service ...
I did not ask for it, I asked that they give me the product for which I paid, obviously functional and they responded in that way saying: We sent you the one that is defective then. But hey, I'm not the only one who complains about his apparent customer service.

They have a wide variety of products and have bran...

They have a wide variety of products and have brands that can be difficult to find elsewhere. I have made several purchases here and I have not had any problems.

I don't give them 5 stars because the items tend to be a bit more expensive than other distributors, not to mention the shipping price, which is also a little higher than others I've used.