I put one because you can not put less ... this rating is dedicated to the emergency service, especially the two girls who are serving at the counter who is more unpleasant and less professional. They treated me badly, no empathy towards the person they serve. The best thing is that while I was waiting for them to attend to me (for 3.30h) I saw people passing by the counter who came out with the same complaint as me. In short, a nonsense.
It is very bad, sometimes nurses attend you instead of doctors and others are limited to prescribing anything without getting up from your seat. Sites like that destroy the SS
I am on medical leave and every time I go for the part they make me wait 3 hours, I complain and everything happens, I sent a claim and it was useless, so whoever tells me what happens in this country? I am very artless and one is not entitled to anything in this country ..... hopefully they close it that outpatient is useless and the people who write here good reviews are the workers of the same outpatient and their family and friends, a shame the fatal treatment that you give this is outrageous
Because I can not put less. Saturday 10/1/21 I arrive at the emergency room derived from 061 due to COVID symptoms, after spending 5 hours in the waiting room they decide to go to triage and the doctor and do the RAPID ANTIGEN TEST. . I give negative, they tell me that nothing of isolation that to work (not giving importance). Today 1/13/21 I am POSITIVE in PCR (thanks to my CAP for the test). Terrible attention from the start and NO ONE has a clue of ANYTHING there. Of course, 5 hours of waiting, without people inside the boxes and seeing the staff hee haha from outside. A SHAME
Never to return! I get chills just thinking about the barbarities I've seen in this center
Little professionalism on the part of the health personnel, they speak very badly to the patients and with an air of superiority, after they treat you they prescribe something and they formulate it badly in the recipe, in short there is a lot of negligence on the part of the staff.
I can sleep waiting to be called in the ER and it is empty. Where is the staff?
I give it a star because there is no option of less.
We waited 4 hours for the doctor to attend us. Every time the fever was higher, with a draft and people with the music on their cell phones (without the security saying anything).
After 4 hours of waiting, we asked when they would attend us, the receptionist told us that an ambulance had entered with a heart attack and all the doctors were working on it and that the wait could be another 3 hours (CLEARLY IT IS A LIE BECAUSE AN INFARCTION NEVER HE WILL GO TO AN AMBULATORY, ALWAYS HAVING THE VALL D'HEBRON NEXT, but, in the remote case that were true, what kind of doctors must there be so that EVERYONE must have to work for a single patient with a heart attack?) . We had to leave without being attended to.
A boy came in, his head bleeding gushingly, and they asked him to wait sitting in the living room. The child waited more than 30 minutes until the mother decided to take him to Vall d'Hebron because he was bleeding and they did not even give him gauze.
If you have an emergency do not go because you can die in the waiting room.
The worst Long-Term Care Center for elderly people that may exist; the nurses chatting at the reception and going from caring for the sick relatives have to be behind everything for minimal health care, hygiene to the minimum users and disgusting food, do not take your elderly relatives to that center this so that close in an inspection
The service is disastrous. I don't even know how they are still open, I guess because they hide very well all the medical negligence that occurs in the social health part.
From 30 to 50 days for the attending physician to visit you. A shame. The neighbors do not deserve this treatment.
If you have an emergency, it is better to choose another center ... there is no order, you wait 2 hours and people come and go ... the worst
They don't feel like working and play with your salut
It is the second time that a pediatric visit is canceled. The first time I was scheduled to visit for the day they went on strike (one week in advance with what they knew there was a strike to spare) and the second is that despite requesting time for the review from the web once you go and to They are useless. If you can not ask for the web that do not give this option
Of the treatment of the staff I have no complaint but the administration of the center the truth is that it would take away the concession, it is a poorly managed medical center that also during a time was without a pediatrician in an area with a large population
The worst in emergencies .. incredible that you come to the emergency room and we have to wait 20 minutes to attend us on admission because the girl left and after a while and claiming that there is no one comes the girl, edge and arrogant .. in the waiting room 2 people and we are waiting more than 1 hour and a half ..
The food is horrible. Alberto Chicote should come with his nightmare program in the kitchen to see what the dirty things that serve the poor yayos.
The care in the Sociosanitario is deplorable. We had to remove our family member because the treatment is outrageous. The doctor on the third floor never worries about anything, gives the wrong prescriptions and makes inappropriate comments. Nurses and aides spend the day looking at their cell phones on the counter and talking about nails and false eyelashes while older people yell for a ride to the bathroom or for food or pick up. They keep them in bed all day so they don't have to worry. The physiotherapy service is terrible, there is a single physiotherapist for 100 patients, those who are lucky dedicate 5 minutes to them. The catering they serve is unhealthy, stale bread, green fruit, etc.
It is really immoral that such a service is allowed. They would have to carry out an inspection.
Disastrous emergency service. Dehumanized treatment. Poor quality of care. Does anyone care to fix it?
I had already heard that the elderly were not treated well at CIS de Cotxeres now that I have had a close relative in this center, I also affirm it. A downtown disaster. It is a shame with the need for a center like this that now people do not want to be taken there.
There are no words to describe all the atrocities and medical negligence that are committed in this center so inpunemente
Good care, both in the CAP, and in Emergencies and Rehabilitation.
Since December 31, 2020, my Dr. left, who I did not know but attended very well in the e-consultations of La meva Salut, THERE ARE NO DOCTORS, I went to the counter and a boy said by phone that there are none, so my More
Very bad professionals, nefarious treatment and a disaster.
The workers on floor 4 leave much to be desired as health workers, especially the nurse who is there in the mornings. You can't have a bad shadow, you don't like your job and you feel contempt towards patients and even more towards their families. They should admonish her or put her in a mattress factory.
Don't come here in an emergency, non-existent treatment, very long wait without any explanation, dirty services, few chairs due to the congestion that is generated, average waiting time of more than three hours. Probably the worst emergencies in Barcelona.
Disastrous. Uncoordination of services, personnel, lack of attention, carelessness ... the management of this center should look to do its job better because the residents of Maragall do not deserve such a lousy service. Enough public money is taken to not know how to carry a center. A shame
I think the service they provide for the delivery of diabetes equipment is not right. Only one day (Thursday) and one morning (Friday) in a 2-hour time frame in which the Friday morning assistant arrives late and is inattentive. It cannot be that while in other CAPs or ABS in Barcelona you can collect the material any day of the week in a morning or afternoon strip, in this center there are only two options that also do not work because they are not fulfilled. The bottom line is that the service is poor and the person in charge should consider if this service can be offered. In any case, the blame is not on the administrative staff or the health staff, but on the management and management of the center, which is an absolute disaster.
Whenever I have been to the emergency room as a patient or companion, the attention has been quick.
I came to visit my great aunt and I left scared of the atrocities that health workers do in this center. How many negligences, how much irresponsibility ...
The worst medical experience of my entire life. I did not have to wait long because I was very soon. With stiff neck and muscle pains connected with the back the girl literally gave me 2 touches and asked if I was allergic to anything. I told him that I had never been tested for allergies, so I did not know. He said that I would prick 2 medications. I asked what medications and then I saw that on the paper I put a different one to the one he said. He did not ask me absolutely any questions to know the severity level or what the situation was. And if he was allergic to something of the two medications is not something that she did not bother to check. They were disinterested and it was clear that they wanted to finish to go with the next patient, putting me face by asking him if he has any secondary symptoms that could wait. They do not wear the name on their uniforms for anything. And so many details have made me feel very dehumanized or invalidated when I'm going to the emergency room deliberately on a holiday. I would not recommend it to the one who lives in the block opposite. I do not plan to return.
The worst Cap I've seen. We are less than numbers we are medical goals. There is no patient-centered attention. Very long queues for everything. Little patience of the professional.
CIS Cotxeres needs a radical change of model, which would initially lead to the real resignation of all the commands responsible for management so far. The current one has already shown us that it doesn't work. They no longer fool us with finger changes .
Therefore, we reaffirm that attention to the care of people must fall on a model of ownership and provision 100% public, quality, transparent and with the participation of citizens and not with management formulas that build castles but with feet of mud.
FOR 100% PUBLIC AND QUALITY HEALTH AND SOCIAL HEALTH CARE
Socio-sanitary center in good condition, the staff is very kind to the patients
10TH ANNIVERSARY OF CIS COTXERES
Health center poorly managed by the Health and Social Consortium of Catalonia (CSC)
More than 4 hours of waiting for me to be treated in bad manners
They take a long time to call you because of the results of analytics. They take time to assist you when you have your previous appointment and if you want to change doctors you have to fill out a form and then they have to give you the approval to get another doctor.
I have been calling the phone for several days at different times and I have not managed to pick them up even once.
Bravo for the attention they provide to their services.
I really like that cap because I had a nice experience doing internships and I thank the workers very much for being very kind to me, they made me feel like I was one of them and thank you
It's a shame the attention and the long waiting hours
The staff is not qualified to carry out their work and there is a great lack of education and respect towards the people they serve. We had to request voluntary discharge for the sake of our mother.
The management has been disastrous for a couple of years. Better to go to Sant Pau or to the Vall d'Hebron directly.
I am writing a comment here again because I see that the problem of pediatrics is still very much alive. There is a lack of professionals to do pediatrics properly, both pediatric doctors and pediatric nurses. If they do not hire any because they cannot find them, they could sign up professionals from other outpatient clinics and open a pediatrics on Saturdays, mornings and afternoons, at least to update the check-ups and vaccines of babies, and children aged 3 and 6. . And also for sick children who were not lucky enough to find a pediatric visit during the week.-
WELCOME TO THE HEALTH CREATED BY THE RIGHT, PUBLIC CUTS TO FILL YOUR POCKETS AND HEALTH AT THE HEEL
Terrible attention to cases of people who have been in contact with people infected with covid. Unprofessional reception staff.
The next time I have to go to the emergency room I take the pillow for the waiting
Better get confortable here...
You either have time to die or get better before you can see a doctor here.
And everything was so loud and they keep screaming.
Worst conditions ever.
Do not go here.
Both the CAP and the emergency department have worked perfectly for me. Also, well-known people have told me very well about the "short stay" part of the residence. I suppose that with such a large center and such a large population to serve, there is always someone unhappy. My experience has been very positive.
I am reading the reviews of the healthcare partner and some comments seem exaggerated. I have a family there for months and there are very good professionals and others not as much as in any center. But in general there is a good deal and the assistance is quite complete. You can improve the lack of staff and the menu. For my part I thank the workers who have served and continue to serve my family.
We were 3 and a half hours waiting. I was with my 9 year old brother who was very bad. People with open wounds waiting for hours. Urgent waiting room full and inside there were only 2 doctors working. Painful!
Personnel not qualified to carry out their work. My overall rating is -6
Apparently they do castings to gather the worst of health to work in this center. What fauna!
Mixed feelings, great professionals and at the same time, if the anesthesia does not work, they also crack you, I had a horrible time hahahahaha but I was cured
Horrible, they make me wait for 3 hours they tell me that I do not have anything after an ankle sprain that was swollen and amoretada and they say that it is not swollen and without any symptoms, the people there do not do anything. They would have to close it.
The other day, she went to CUAP because my mother had a heart attack and they attended to her immediately, stabilizing and diverting her to San Pau.
Before going to a CUAP, if you have an evolution pain of more than 2 weeks, ask your doctor for an hour, but do not complain when it takes 4 hours to attend you.
Inhumane treatment in dentistry with a girl of. 7 years. with the consultation dirtier than a chicken coop. On top of that, he allowed himself to give me lessons on how to embolden my daughter. He changed her name more than 3 times. Until I'm done I took my girl and the door
Emergency PESIMO, I have been in a urine infection for more than 2 hours and they still do not treat me.
Poor attention, little responsibility, workers angry with the world and thus treat people in the same way
The worst of the worst. Both the counter staff who get defensive on the first change. Like when a nurse visits you instead of a doctor and over the counter you are prescribed without looking at. Allergies or not and you have to wait for a doctor who has not seen you to sign the prescription. The last time I went I had to go D urgently as a nurse also visited me and today again.
The official hours of the center are urgent until 19:30 and at seven o'clock it seems that they do you a favor to take care of patients (the girl at the counter) who does not inform you that you are not going to a triage but does not actually visit or diagnose you a doctor but a nurse ......
Treating the patient even though the people D there follow orders cannot be defensive and ill-mannered as he is. They work for the public and they have to treat people well.
Great attention in emergencies and very attentive and qualified medical staff. I came in for emergencies and in no more than 40 minutes I was already out, the first time they visit me so fast. Thank you.
Without a doubt the worst medical center in the country
Today I went to the ER and after 1 hour and a half waiting (no problem here, since the lack of resources and personnel is not the fault of the workers) it turns out that from the counter they had not signed me up and since it was already 2pm I did not They could point. Total, they told me to come back at 3pm that they couldn't do anything when the mistake was theirs. And I'll be back at 3pm and I'll have to wait again. In short, unfortunate.
It is intolerable that you have to wait 3 and a half hours to be served. Those responsible for making this happen are neither ashamed nor concerned about improving the service.
I went to the emergency room, they treated me very professional very attentive
Emergency seems like a death row. The two times I have gone I have had to return to my house at 3 o'clock because they had not called anyone yet and there seemed to be no intention. The doctors in his room chatting about life and laughing. I recommend taking the subway to another hospital, they will heal in health.
It seems that I agree with the majority of users who think about this M center. My father was hospitalized for 10 days and after begging them by phone, by email, calls daily, that they would let me see my father and insist that he was not worth absolutely anything by himself, not even to eat; He came out totally malnourished, in the bones and with a few kilos less. And for a joke they incorporate me into the report "that he ate alone most of the time, but sometimes he falls asleep" when at home we always have to feed him. Not to mention that he was diagnosed with pneumonia the day he was admitted, mistaking it for pulmonary edema. We are going to court on duty, but as justice in this country is another M, well, let's go, but at least we have to protest.
Impossible to contact by phone. Little attention to non-covid sufferers
They are very slow and sometimes you get worse as you enter, especially in rehabilitation.
My 5 year old son makes a horrible evil when he pips and escapes him, poor. We go to the pediatrician and tells him that he should take a sample of urine to fill the pot and then give him an antibiotic and tomorrow he will take the sample to analyze it. So far everything is right. When it passes through the counter to request time to analyze the urine, they give it time for December 3 and that the sample must be the same day of the analytical. We tell him that he is having it now and they give him up for Monday ... Should he be until Monday with this bad poor man, because the SS goes wrong? INDIGNANT
It's rubbish, 2 times I have gone for the finger and 4 hours each one waiting, now I have been 2 weeks with a supposed capsulitis that does not heal and is getting worse.
Social Security Emergencies of Barcelona @LetsGuide #rosafrancomendoza #reinvidicacion #seguridadsocial manifesting our rights in health @rehabilitation
It is the worst center of urgency I have seen, with a very bad attention. 2 hours in the box while screaming the assistants spoke of their life and laughed as if they were party. "An ibuprofen and homemade bread". Very unpleasant
cotxeres.consorci.org