Craig's Collision Centers Review

I got into an accident and I couldn t be happier that these guys showed up to the accident to tow. This was my first accident and I for sure thought my car was totaled. But Dan and the ladies & gentlemen at Craig s Collision Center took car of me! Even with the pandemic of COVID-19 happening, I was able to get my car back within 4 weeks and she drives like a dream! 10/10 would recommend! 5 out of 5 stars!

I had a head on collision and was so upset. Broke my hand. But everyone was very professional and so nice! 99% of people who write reviews are just salty customers. Usually people who enjoy service don t take the time to write a review. But seeing this business at only 3.2 stars is insane! So happy with everything!

ZERO. Horrible experience. They took 38 days to fix my car. Which they started to work on before I even gave the okay for them to do so. They kept making mistakes over and over. The place parts incorrectly, didn t notice the back window was cracked, and on top of that they put me in danger by letting me take my car with the battery cables cut. I had to leave the car a few more days because they didn t do their jobs. Thanks to all those mistakes I got stuck paying almost $500 for the extra 8 days they kept the car. But because that wasn t enough before I took my car the last time I went to pick it up I noticed the front bumper was damaged because the tow truck. The owner insisted that I must have done that as if I was an idiot. I called and they don t want to take responsibility. But they will pay!

Best body shop in town, my new toyota was hit badly in the passenger side the owner and his crew did an excellent job repairing and completing my car efficiently and professionally, kept me up to date every step of the way and even helped me with the insurance great service great shop

Craig Collision is top choice in my book. This company went above and beyond to make sure my car was fixed. Customer service is respectful and they add a family environment to top it off.

Wow how can you describe a level of service that doesn t exist anywhere anymore. Craig s went above and beyond from the point when they towed my car after a wreck on the blvd to being delivered back to me completely detailed two weeks later. They dealt with my insurance company directly and had everything handled promptly. They respected my concerns regarding the COVID-19 situation and delivered my car sanitized and completely contact free. They even had all of the paper work completed between us electronically! Bravo finally a business that s doing the right thing!

This shop fixed my Brother s truck, his rear control arms needed to be fixed after an accident, turns out the front right control arm was damaged as well owner (Dan) says he ll order the parts after check from insurance company is received. Long story short they never ordered the parts just took the check and pocketed the money made my bro drop his truck off just so they can leave it sitting there all day and intentionally not do anything just to play in his face when he came back to get it. Oh yeah his Mom also lies on the phone to customers when they call up there for Dan he s at the alignment shop 12 hours a day AKA him not doing the work he says he ll do

This was an insurance claim and didn t fix my car problem just replaced the door and charge the insurance company a lot of money

I've actually never written an online review for anything ever, but I needed to for my experience with Craig's. Every single person I've encountered thru this company has been extremely professional, courteous and helpful. From the tow truck driver who was immediately on the scene who reassured me I was in good hands, to Dan who explained the whole process and made sure I was thoroughly satisfied with the end result, to Liz in the office who updated me frequently on the status of my car. Everyone was so helpful and I am truly grateful. I am very particular about my Cadillac, and a perfectionist when it comes to detail. I can honestly say my car was fixed to perfection. I would definitely recommend Craig's to anyone.

Great collision place fixed my truck after a drunk driver hit me

Ashley was professional and friendly title transfer thank you Dan took us to the lot to remove items from 2001 Civic which was totaled on April 23rd, 2021.