CPAM du Puy-de-Dôme Review

A nice building but the service remains wanted impossible to reach them on the phone impossible to take appointment the files his very long brief cpam de Clermont-Ferrand is bankrupt

No way to reach you by phone, no way to send you an email ... the only means of communication is postal mail: complicated when you just have a question to ask ... Or move around, so that's it that I will do. We are in 2021, and we have to travel to just ask a question !!! In addition, with the Covid, travel in public places must be avoided ... Bravo CPAM !!!!

bjr unpaid daily allowances for then 1 and a half months. We do not understand the documents you are asking for: the AMELI software walks us from page to page and the contradictions appear: suddenly the last 4 payslips ....... then the last 12 on another tab. There is enough to lose patience: you ask for pole job certificates that do not exist: the terms you use do not exist in the pole job certificates offered.

they are not coherent. they tell me that the invalidity is granted to me from 07/02/2021 and today it is refused administratively. I have not touched anything since February they answer me to deal with the ace

I find it unacceptable that an organization like the CPAM can systematically lose the sick leaves of its beneficiaries (4 times in a row) especially when it is placed in the letterbox for this purpose and that during each contact they do not know each other, do not understand and ask for a duplicate. Not being the only patient of my practitioner, this is starting to become problematic. You also have to call several times in a row to hope to have an advisor on the phone, at least most of the time they are very friendly. Ultimately I want to understand that it is a complicated period and that there are many of us, but each time a new problem arises: do not mess around either!

Tragedy.

Everyone says other things. Very cold people.

Do not call = wasted time and no help.

Closed due to confinement but the staff I saw outside not at all welcoming.