Coutume Cafe

Coutume Cafe Review

Reviews 679
4.1
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V
4 years ago

Used to be my go-to spot for coffee/brunch...sadly...

Used to be my go-to spot for coffee/brunch...sadly, the service and occasionally the food has gone downhill. One of the owners is unfamiliar with customer service and basic manners. Sad to say I will not be going back and have moved on to more serviceable pastures.

R
4 years ago

Very nice for breakfast. The coffee is good and th...

Very nice for breakfast. The coffee is good and the service really good (nice and proactive servers).
Price a little too high (12 for 2 eggs and bacon, 5 the flat white) even if it remains in the average Parisian high.
I did not test the pancakes but the plate perceived really wanted!

S
4 years ago

The best tartines in town. I recommend getting the...

The best tartines in town. I recommend getting the tatting, coffee and salad combination. It's a good bang for your buck. The tartine I had was delicious and was served with sweet potatoes, eggs and avocado. The egg was perfectly poached as described on the menu. Our waiter was very friendly and spoke very good English. The coffee is delicious- I had a flat white and a cookie (cookie was extra). The atmosphere is relaxed and prices are not touristy. It seemed more of a local place which was a nice change in pace. The only downside I saw here was only one toilet but that is very common for Paris restaurants. I would recommend this to anyone visiting Paris.

S
4 years ago

Nice refuge

Nice refuge
Can get extremely busy but when it is not, it is good

K
4 years ago

First time I went I had the pancakes and a coffee....

First time I went I had the pancakes and a coffee. Delicious! Friendly/smiling staff and a pleasant place to sit for a bit. Came back to try the french toast. Yum! 10 days in Paris, this became my go to coffee/breakfast place!

S
4 years ago

Very cool cafe with great food and of cause great ...

Very cool cafe with great food and of cause great coffee.
The menu is not that big in terms of food, but it works! The place is quite big compared to other coffee shops and the prices are fair.

A
4 years ago

Good coffee and a relatively nice atmosphere, but ...

Good coffee and a relatively nice atmosphere, but their unreasonably strict no-laptop policy makes it a no-no. It s not even about laptops, but rather about having an arrogant mentality and being not very client-focused. As a regular client of their branch in Tokyo, I find it very unfortunate.

L
4 years ago

It's simple, friendly and you can also enjoy a lot...

It's simple, friendly and you can also enjoy a lot of very good coffees - which will make you say goodbye to industrial cafes, whether canteen, supermarket or highway - that pastries .

Plus: you can buy coffee on site to do the same at home :-)

P
4 years ago

The cafes are good but the service is very long an...

The cafes are good but the service is very long and very unpleasant. We did not know that computers were forbidden so it was impossible to come there to work. In addition 15 minutes after being served we get fired from the establishment at 5.30 pm because the coffee closes at 6 pm. The waitresses don't even wait for the customers to pay and pushes you to clear the tables as quickly as possible. To avoid.

A
4 years ago

Proper Australian flat white. Friendly staff. Took...

Proper Australian flat white. Friendly staff. Took the time to explain their beans, which works best with my method of brew, and any other questions I had. Been four times, happy four times.

K
4 years ago

When I visited here at first time, I had a great t...

When I visited here at first time, I had a great time with delicious coffee and cakes. I don't know why the service of cafe changed to be rude. There were only few tables but they were very slow and even they did not welcome us. I recommend to go other cafe in paris instead of here. There are many cafe which sell good coffee.

S
4 years ago

As hard as it is to find brunch places in Paris, t...

As hard as it is to find brunch places in Paris, this is definitely the one! Great brunch menus ranging from traditional continental brunch to more exotic with sweet potatoes and fresh mango yoghurt. The juice is also freshly squeezed. And finally really great coffee!

T
4 years ago

Terrible service and nonsensical policies that are...

Terrible service and nonsensical policies that are not communicated until ex-post. So I go to this cafe which I saw had high reviews and apparently also have Wifi. I went there with my kids so I could get some work in and enjoy a coffee. After we get there order some drinks, they then come by and tell my young daughter (not to me directly) that we can't use the Internet on our iPad or laptops. Is this passive aggressive behavior or just easy to pick on a young girl than her father? This is outrageous since there are like 5 other people in the place surfing on their smartphones. They tell me phones are ok but not tablets?!? I'm dumbfounded. First the only difference between my iPad and the iPhone is the screen size. What era do these guys live in. They also tell me they don't want people just sitting in cafe and surfing rather just buying lots of their expensive gourmet coffee. Wow. I was stunned. So we decided to leave. When we were leaving and paying the bill, they got that wrong too and tried to sneak in an item (cereal) that I never even ordered. These guys all about maximizing every penny from you and screw all to any good customer service or experience. Never going back.

T
4 years ago

Its main asset: the decoration!

Its main asset: the decoration!
The team behind the counter on a Sunday morning is a little "stuck" with a smile and has a more "commercial" than "friendly" posture.
The extracted espresso coffee was good but not the best compared to others we tested that day. Tariff Ok. (2.50 )
We still have the impression of being very busy to over-consume ("if you take a single espresso here, you're a poor man").
As soon as the coffee is over, the table is cleared for you and a strange feeling occurs: "Wouldn't I be pushed to clear?" .
I clearly did not feel comfortable in this bar which is nevertheless very pretty.
No wifi.
I won't be coming back or at least not right away. Sorry the team.

L
4 years ago

Plus: hot drinks and pastries are very good. The s...

Plus: hot drinks and pastries are very good. The setting is top.
Bolsters: the reception, the noise (it's like the market), the ratio price / price and the lack of Wifi (knowing that it captures very poor internet inside). For a relaxing break, it's missed.

b
4 years ago

We had the most amazing coffee and pancakes here! ...

We had the most amazing coffee and pancakes here! The food is amazing and the staff are so friendly and helpful! Will definitely return before we go home! brilliant for breakfast, brunch and lunch!

F
4 years ago

Good for breakfast

Good for breakfast

Excellent for coffee

Good atmosphere

Very good service

Preparation time : very good

Staff : very good and helpful

Food Price: good

Coffee price : excellent ( espresso)

Atmosphere: good

Outdoor seats : not available

all the table close to each other

Location : little difficult to reach there nothings around them.

I recommend to order

-pancake
-espresso
This is what I like it from them


Photographer: Fawaz Alarbash


Note: some of items may have been changed

L
4 years ago

One of my favor spots for breakfast-lunch in Paris...

One of my favor spots for breakfast-lunch in Paris. Great great food and amazing coffee. Very good service and attention from staff. It s in very nice location to continue touring after eating. Must must try amazing place.

E
4 years ago

Mostly because of the attitude of one of the staff...

Mostly because of the attitude of one of the staff. We asked for a table for 3 and he took us to a place which was clearly a more working area with a very long table where people were there already working with their laptops. When we looked for a different table and actually found an obvious one (connecting to single tables) he saw us moving and he said "But I told you where to sit, I put you there" and then he laughed and giggled. He asked how we will squeeze in etc while there was no issue at all.

Regarding the food, the "hard-copy" menu is missing a few things from the shop so take a look at the board as well. We got a chai latte and a latte ( 4.5 each) and brioche perdue ( 12.5). Coffees were very nice, french toast (similar to that) was okay, definitely not worth 12.

No WiFi.

M
4 years ago

Coffee is good although they impose a blend that t...

Coffee is good although they impose a blend that they are brewing on the day, so you do not actually get to choose a blend that suits you.
Staff are unprofessional and badly trained as the wait time is very long and the they have no good knowledge of the product or what is on the menu and what is not. It feels like the place has no manager to put things in order and thus it is chaotic. Disappointing experience!

M
4 years ago

I heard great things about this place before I fin...

I heard great things about this place before I finally got there and to some extent it delivered. The coffee is good and there's some variety of course as well as fresh juices and cakes. The place is very busy so the staff is really struggling to keep all orders in check. We were here at 11 am on a Sunday and had to wait longer than expected to be served and when we were it missed some items and that was never served when though we repeated the order.

M
4 years ago

The place is top, the products are not bad. But th...

The place is top, the products are not bad. But that's not everything. The two times we went to custom coffee, twice the same worries: "we have a training today, we can not make you coffee by depression"; and a few months later, the same but for a nitro cold brew, while the team was 7 people. Personally it bothers me. While certainly coffee is too complicated to do, but we must not exaggerate. Then the reception really not top, not very friendly.
The pastries are good.

J
4 years ago

Will not ever go here again. The staff completely ...

Will not ever go here again. The staff completely forgot me as I were sitting down at a table waiting as instructed for someone that would take my order. But it did not happen. And I did not have a choice where to sit either, the staff told me where to sit, I explained that there were other available seats that i preffered, but the staff insisted. The overall service provided by the staff left MUCH to ask for.

H
4 years ago

One of the few local speciality coffee roasters in...

One of the few local speciality coffee roasters in Paris. Their coffee is a bit more expensive their competition, but it's really good. I prefer their pour-over, but the espresso drinks are delicious, as well. I also really enjoy their chai latte.

I
4 years ago

The place is "the laboratory of coffee"; and indee...

The place is "the laboratory of coffee"; and indeed, they are not left behind: all kinds of coffees, all smoother than each other, served with a cloud of milk in the shape of a heart for the marketing side. As a carafe of water, beakers that remind us of our chemistry classes, and on the walls, varieties of beans presented in the form of elementary symbols.
The rest of the decor: sleek, wooden, with the oh-so-trendy white tiles on the bar and plants escaping from sacks of coffee beans. It feels good. In addition, the few pastries will delight your palate.

T
4 years ago

When I see the commentaries I understand this cafe...

When I see the commentaries I understand this cafe is a real scan for tourism.
Disorganised, I never wait so long for a latte which is good but nothing exceptional.
And I you canno't use your computer inside.

L
4 years ago

I had a lovely breakfast with plentiful tea.

I had a lovely breakfast with plentiful tea.
The staff was lovely, friendly, and helpful.
I really liked the restrained hand when it came to the decoration.
The use of texture on the wall from past paint/plaster jobs gives the cafe a lived in and relaxing feel.

Coutume Cafe

Coutume Cafe

4.1