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Ron the sales manager did a great job showing us t...

Ron the sales manager did a great job showing us the gym and displaying the different membership options.

I Love the gym location and the facility is perfect for what my family needs. Thanks NFC.

My experience in the National Fitness Center commu...

My experience in the National Fitness Center community, has been stellar from the beginning, since I joined about 5 years ago. The the schedule, variety of classes and accessibility to several gym sites, and the caliber of the instructors, are excellent. The staff at my "home gym," Northwest Knoxville, Court South is Above & Beyond in particular. My elementary-age daughter has often been in the daycare and also participates in Kids in Motion. Last Summer She also did several days a week of day camp at Tazewell.. My experience has been 100% positive from both of our perspectives.

May not be a typical experience, but it was my exp...

May not be a typical experience, but it was my experience with Court South nonetheless. Signed up for a couples membership with my girlfriend and roommate of many years. Was also given a promotion that cut the initial fee. Less than 24 hours later the manager, Ron, calls me saying that the gym rep that signed us up wasn t allowed to give us that particular membership, nor was she allowed to give us the promotion that she did. I tell the manager that we will be cancelling the membership outright because I certainly won t be paying two full, overpriced, memberships to this facility. The gym rep then calls me telling me how to cancel, by sending in a letter to the National Fitness offices. What she failed to tell me was that we also had to send in the key tags they gave us in order to receive a full refund. Apparently in the fine print of the membership contract, it states that each key tag costs $15, and a failure to send them in will cause a decrease in the refund you re owed. I ve had gym memberships to many, many gyms over the years, and I ve never heard of a gym charging $15 for a key tag that costs less than a quarter in raw materials to make. Sure, maybe if they issued a RFID key fob for gym access, I could see it costing $10+ or more, but not a flimsy piece of plastic that goes on your key chain, absurd. So apparently I won t be refunded the full amount because I no longer posses one of the key tags, which I threw away after cancelling, like any normal person would do. Additionally, the managers of both the gym, and the billing office, both failed to call me back after conversations and messages left on voicemail because I guess me not being a member at their gym doesn t warrant any professional courtesy.

To add some more clarification, it is not $15 for a key fob , it has no passive wireless communication capability such as RFID. It is a piece of plastic identical to the rewards key tags you get at a Speedway gas station or Ingles grocery store. So you re being charged $15 for that little piece of plastic that costs cents to make. It is not a security concern as is suggested.

This gym is great. I have been a member since 2015...

This gym is great. I have been a member since 2015 and have never had an issue. Very clean gym with all the equipment I need for any training program. I am always greeted with a smile as soon as I come through the doors. Ron is very approachable and always willing to answer any questions I may have. I recommend this gym to anyone looking to join.

I joined Court South in February and also signed u...

I joined Court South in February and also signed up for personal training. I love working out there! They have a wide array of equipment and have just upgraded the equipment in the upstairs area. Anything you could possibly need they have available. The staff is very friendly, knowledgeable, helpful, and motivating! I couldn t ask for better personal trainers than the ones that have trained me so far! I have made lots of progress in achieving my fitness and health goals! Thanks to all the staff for all you do!! I highly recommended this gym!!

From the first time I called inquiring about a gym...

From the first time I called inquiring about a gym membership 3 years ago til now this place has not let me down. Everyone who works there is friendly, helpful and knowledgeable. And Ron Rayho does a great job of making everyone feel welcome and like family. Great gym! I highly recommend!!!