✅ CoOportunity Health is an amazing company that provides excellent health insurance coverage. Their customer service is outstanding and they always go above and beyond to assist their customers.
I have been a customer of CoOportunity Health for a few years now and I must say, their service has been consistently excellent. The coverage options they offer are comprehensive and affordable. Their customer service team is always helpful and responsive. I am very satisfied with their services.
CoOportunity Health is a great company. I was impressed with their efficient customer service and competitive prices. The coverage options they offered were comprehensive and affordable. Overall, I had a positive experience with them and would highly recommend their services.
👍 I recently switched to CoOportunity Health for my health insurance needs and I am very satisfied with their services. The coverage options are comprehensive and the customer service is exceptional. I highly recommend them! 👏
CoOportunity Health has been my health insurance provider for the past few years and I can confidently say that they are excellent. Their customer service is outstanding and their coverage options are comprehensive. Highly recommend!
I recently signed up with a health insurance provider and I am extremely pleased with their services. The coverage options are great and the customer service is top-notch. They are always available to assist with any concerns or questions I may have. Highly recommended!
I recently signed up for health insurance with CoOportunity Health and I couldn't be happier with my decision. Their coverage options are great and their customer service is top-notch. I highly recommend them for all your health insurance needs.
I recently utilized the services of a health insurance provider. The company I chose was very reliable and offered excellent coverage options. Their customer service was top-notch and they provided me with all the necessary information I needed. I would definitely recommend them to others.
CoOportunity Health is the best health insurance provider I have ever dealt with. Their customer service is excellent and they offer comprehensive coverage options. I am extremely happy with their services and would highly recommend them to anyone in need of health insurance.
👍 CoOportunity Health provided me with the best health insurance coverage I could ask for. Their customer service was superb and they were always available to answer any questions I had. I was also pleased with their competitive prices. Highly recommend! 👏
Location was easy to find. However, I am disappointed and frustrated with this West Des Moines office. It took me calling three times over a week-long period - two of which I left voicemails - to schedule a time for lab work and urine testing for my life insurance quote. The technician indicated that there were issues with the voicemail not working properly - and that it was delivering messages several days after the fact.
When I finally could schedule a date/time, I was not advised of the process (such as bring an ID with you), nor was I asked to bring a list of my medications with me. I currently am prescribed twenty-one (yes, 21) medications a day. That does not include any supplements. The technician shared that there is only a place for up to eight (8) medications on the form and rather than listing any of my medications, indicated on the form that the list had been previously provided to NY Life (which was accurate). If I had known in advance what to expect, I would have been better prepared.
This ExamOne/Quest Diagnostic Office in West Des Moines, Iowa is a compliance/privacy officer s nightmare. I should know - I am a Compliance Director for a small company. Shortly before my scheduled appointment time, I walked in to the office, signed in per the instructions posted on the wall, and sat down. During the 10+ minutes in which I waited, I listened to the employees discuss first and last names of other clients, tests that had been ordered, as well as results. No eye contact was made or verbal acknowledgement was made of me upon entering the office or even being present until I spoke up upon hearing one employee beginning to discuss MY case with fellow co-workers. I loudly stated, "she is right here in the waiting room and has been for 10+ minutes." Only at that time was I acknowledged.
When it came to weighing me, the technician did not know how to use the scale correctly. I had to point out that there was a 20 lbs error.
Lastly, my arm is tremendously bruised due to the technician 'digging' to find the vein - despite being advised to use a different vein near the outside of the arm. I have chronic health conditions which require frequent lab work - which was disclosed to the technician. I know which veins work best. Then, the technician was unable to procure adequate blood from this "initial jab" and instead poured blood from one vial to another to avoid having to poke me again. I cannot imagine that is within protocol.
On the positive side, the technician did ask that I write my SSN down rather than provide it verbally in an open office. I appreciated that step. Additionally, the technician was friendly and I believe did her best to overcome the challenges. Unfortunately, she and her colleagues need immediate data privacy/HIPAA and customer service training.
linkedin.com
