Convergent Media Systems Reviews

👍 The website of Convergent Media Systems is excellent and their team is highly professional. I'm really happy with the service they provided. Well done! 👏

The service provided by Convergent Media Systems was great. The website was easy to use and the team was responsive and helpful. I would definitely recommend their services to others.

👍 Convergent Media Systems is an excellent company with a top-notch website. Their team is highly professional and provided exceptional service. I would choose them again without hesitation. 👏

I had an overall positive experience with Convergent Media Systems. The website was easy to navigate and the team was helpful and responsive. However, there were a few minor issues that could be improved upon.

Convergent Media Systems provided an average level of service. The website was functional and easy to navigate, but there were some minor issues that affected my overall experience. Still, I would consider using their services again.

Convergent Media Systems provided an average level of service. The website was functional and user-friendly, but there were some areas that could be improved upon. Overall, it was a decent experience.

I had a great experience with the company. The website was intuitive and user-friendly. The team was prompt and efficient in resolving any issues or questions I had. Highly recommended!

Convergent Media Systems provided an average level of service. The website was functional and easy to navigate, but the overall experience was just ok. I would consider using them again, but I would also explore other options.

I had a mixed experience with Convergent Media Systems. The website was easy to use and navigate, but I encountered a few issues with customer support. Overall, it was an average experience.

👍 Convergent Media Systems is an excellent company to work with. The website is top-notch and their team is very professional. I'm extremely satisfied with the service they provided and I would definitely choose them again in the future. 👏

The service provided was great. I had a very positive experience with Convergent Media Systems. The website was user-friendly and the team was responsive and helpful throughout the process. I would highly recommend their services to others.

👍 I'm extremely satisfied with the service provided by Convergent Media Systems. Their website is excellent, and their team was very helpful throughout the entire process. Highly recommended! 👏

The worst experience I have ever had with a manufacturer. The customer service and help desk are terrible.

1st time I called for an RMA, they took all info and then I had to call back 3 times to get an RMA number. They directed me to someone named Bryan in sales, who ended up getting me the number. I sent in the unit and it was received by them on December 12th. January 6th, they called mew asking when I was going to send the unit. I told them they had it, they fumbled and mumbled cause they had no ides where it was. I was told they would call me back, which never happened. I had to contact them 3 more times before they finally decided to send me a replacement. I was told it was shipping overnight and I would receive it on that Wednesday. I then received an email Thursday saying "oopss some sorta mix up , it will ship out today.

I had 2 more units go down. I contacted Bryan directly and the california rep Steve, asking them to set up the RMA because I didn't want to deal with Help desk again. Neither of them even answered the email. I received a call 2 days later and message was left with 2 RMA numbers. I sent them in, and it has now been about 3/4 weeks since they received them. I emailed Steve and Bryan twice, and they have answered me once. I have called help desk 4 times, and been told all 4 times that they would find out what was going on and call back.

FYI these units were being used in a large IBM campus. They had planned on buying more to expand throughout the buildings. That's not going happen anymore.