High minimum order.. no one answers phone at order...
High minimum order.. no one answers phone at order desk... not customer service oriented at all..

High minimum order.. no one answers phone at order desk... not customer service oriented at all..
Bought a box of 12 units of Par30 at Costco.
1 bulb worth $20 burnt out within 1 month.
There is a 3 year Guarantee from this manufacturer and they claim that I must REPACKAGE ALL the bulbs which are installed on the roof of my house 12 feet high and bring them back to Costco for a refund or exchange!!!!
If you guarantee 3 years live up to it... and be realistic with the returns...!!!!
Really disappointed with the after-sales service from this company ... I bought a set of 3 LED bulbs and unfortunately one is defective
Until then it's things that happen, I write to the company who answer me that it costs too much to send me the replacement bulb and recommend that I go in this time of confinement to do the line at Costco to have the very small bulb which is defective ... I rewrote a 2nd time explaining my situation concerning the Covid-19 ... without success.
Very disappointing for a company of this scale
I do not recommend their products and if I do not have news for a solution to my problem .... I will make a complaint to Costco.
