4 years ago
Property manager takes days/weeks to reply to e-ma...
Property manager takes days/weeks to reply to e-mails or return phone calls. Always mysterious messages coming from the unnamed "owner" who had no respect for the people of the buildings but sure made a lot of angry demands and posted signs with confusing dates and times so we never knew when filters, etc. were going to be replaced because of failure to proofread. We never saw him, spoke to him, etc, other than we knew there was an "owner" who only communicated through the managers.
Feral cats were living in the building and urinating on hallway carpets (After the gal who was the on-site contact failed to reach the tenants responsible for the cats, I had to take matters into my own hands and call local animal control who finally removed them); toads infested the lower level of the unit even after I contacted management; management/owner barged in without 24 hours notice; always unhappy; management/owners came in to units more frequently than necessary, and when I complained the property manager told me on the phone that the "owner" was retired and bored and liked to look in people's apartments in his free time. Bizarre and bothersome.
When checking toilet valves they broke all of the succulent plants that were in the bathroom. Carelessness.
Treated me terribly when I was ill and hospitalized, no empathy or concern. All about the money. Rent would be raised very randomly and without explanation.
Have been inquiring about a deposit refund for going on 3 months; my e-mails and phone calls go ignored even though NE state law is 14 days after move-out.
Run far away. Only now that I have been out can I see what unhealthy living conditions I was in for such a length of time. I am so thankful to now have a landlord who is kind and caring and money isn't his bottom line.